Whataburger
307 S Mason Rd, Katy
(281) 599-8952
Recent Reviews
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Fries were cold
Atmosphere: 3
Food: 2
Service: 4
Clean, fresh food, great service.
Atmosphere: 5
Food: 5
Service: 5
Cold fries and they couldn't leave the pickles off the burger like I asked. They screw up at least one of my family members order almost every time we go. Won't go back.
Atmosphere: 1
Food: 1
Service: 1
Love love this whataburger am such a fan did an amazing job on 75 cent day and handled everything greatly I’m only giving it a 4 and not a five because Dominique the manager? yells to much and is kinda rude any other time I have an encounter with her or her team it’s always yelling but other then that the whole staff is great and very sweet!! Y'all did amazing today!!!!
They don’t even try with their fries
Got the pico de gallo burger and this location NAILED IT!!
Food was HOT and made just right :D thanks!!
Atmosphere: 5
Food: 5
Service: 5
Robert with the poney tail has horrible customer service he’s so damn rude don’t go when he’s there
Atmosphere: 1
Food: 2
Service: 1
I just got my food that I ordered online, showed up crazy late , and they made my food the way I would've received it if I had shown up, AN HOUR AGO, I was wrong and I could've received a melted shake and cold onion rings and I would have understood, but these ppl are good at their jobs. Thank you for making my order with care. I really do appreciate it.
-Jordan
Atmosphere: 5
Food: 5
Service: 5
One of the best stoes around always consistent and excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Great chicken salads
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The best thing that it is open at any you needs food 😋
Atmosphere: 4
Food: 4
Service: 4
Went to get breakfast before lunch but the food was not good. The hasbrowns were cooked too long and the oil tasted bad.
Atmosphere: 3
Food: 1
Service: 3
I've ordered DoorDash from here 4 times in the past 2 weeks. They've stopped putting ketchup in with the order EVEN WHEN YOU CALL AND SPEAK WITH SAM!! Sam, who claims to be the manager told me, "I'll make sure to take care you, young man," when I called to ask them to include 3 regular ketchups. What a condescending prick! Once again, I got NO ketchup. You cannot rely on the door dash drivers who do not speak English. I will not return as long as Sam is a manager.
Atmosphere: 1
Food: 1
Service: 1
I ordered a shake and fries last night and there were long strands of hair tangled all in the fries. That’s disgusting. This store needs to provide hair nets to their employees.
Atmosphere: 1
Food: 1
Service: 1
Freezing weather in Houston but the staff at Whataburger stayed open to take care of the community. Hats off to them.
Atmosphere: 2
Food: 3
Service: 4
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