I had to wait over an hour for my 10pc classic combo at 11 30am. Just to recieve old wings that seem like they had been re cooked multiple times.
Atmosphere: 2
Food: 1
Service: 1
Lucy Lui
If you want hallow fries, come here. I don’t understand if they were old or frozen, wing flavor on point although every single wing had bones sticking out & had to spit bones out on several bites. There was so many orders even tho there was plenty of people only one guy killing it with a frustrated face. To say the least, I won’t be coming back!
Atmosphere: 1
Food: 2
Service: 2
Eric Donatto
Sold me raw chicken they did not cook my chicken all the way threw still had specs of blood becareful I’m glad I caught it before I ate it
Atmosphere: 1
Food: 1
Service: 1
Ca'Sha Taylor
Whoever runs this place shouldn’t even be allowed to run their bath water. I waited over 35 minutes just for everything to be cold besides the fries. In addition to having thick white chucks in my ranch. None of the workers had on gloves and one worker had long hair hanging in his face with no hair net while working in the kitchen. I just couldn’t believe my eyes.
Atmosphere: 3
Food: 4
Service: 1
Logan Langley
WINGSTOP: Where the Wings Are Hot and the Front Counter Guy Deserves a Raise
Let me tell you, I came in for wings and left wanting to invite the front counter guy to Thanksgiving dinner. This man was a national treasure in a Wingstop uniform. Polite? Check. Helpful? Check. Cleaning like he was auditioning for a Mr. Clean reboot? CHECK.
While I was waiting for my order (which was delicious and had the perfect amount of “I’m making bad life choices” seasoning), he was wiping down every surface like germs owed him money. I dropped a napkin and I swear it was off the floor and in the trash before I could blink. I think he might actually be a Jedi.
He greeted people with a smile like they were long-lost family. Honestly, if this guy ran for president, I’d vote for him based on customer service alone.
Anyway, the wings slapped, the fries were crispy clouds of joy, and if that front counter guy ever quits, this location will descend into chaos and despair. Protect him at all costs.
Just a heads up to anyone ordering from Wingstop 🚨 I had one of the worst food and customer service experiences recently. I ordered a chicken sandwich, wings, and fries — and ALL of it was completely smothered in salt and seasoning to the point where it was inedible. I had to throw the entire order away.
I called the store to report it and spoke with someone named Carlos, who claimed to be the manager. Not only was he rude and dismissive, but he also told me I had to drive 30 minutes back to the store just to get help. After all that, he only offered 20% off — with a bad attitude on top of it.
This was a complete failure in both food quality and customer service. I have photos of the food and will be sharing them so people can see exactly what I was served. If you’re thinking of ordering from Wingstop — think twice.
This is the most trash wingstop location I’ve ever been to. Everytime I order garlic Parmesan wings 80% of them be plain/naked. It’s like they’re stingy with the sauce every time. I’ve even took a 2 year break from this location and it’s still trash. I hate this location with a passion I swear
Atmosphere: 1
Food: 1
Service: 1
Alex
Overcooked fries, no napkins or utensils in the bag. Too busy joking and smoking to do the 5 tasks in your job description. I stg people are so lazy these days.
Atmosphere: 3
Food: 2
Service: 2
Joe Burnes
I have eaten at a lot of Wingstop locations and the food is usually consistent. This is the worst one by far. Fries were cold, rubbery and had very little seasoning (Even though I asked for extra). They were also thicker than they normally are, but that may be a corporate change, I don't know. The original hot wings had so little sauce on them, you could barely tell what flavor they were. The cajun wings were good and consistent with other locations. Luckily I'm just passing through and won't have to eat at this one again to get my Wingstop fix.
Samuel here will offer you free drinks if he can fill out a survey on your phone, then he will throw away your receipt and pretend he can’t reprint it when you ask for it. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Lovesplants.Texas Lovesplants.Texas
Great service and devious wings, employees very nice and helpful I recommend you this place. #1 in katy TX.
Atmosphere: 5
Food: 5
Service: 5
Miguel Martinez
Worst Wingstop ever bad customer service very slow
Rita Ybarra
Called to informed them the ranch given to me had white chunks. All 4 containers were like this.
After informing them it was a DoorDash delivery and if there was something that could be done the staff member stated I had to drive up there.
It was a door dash delivery for a reason, at least some type of compensation. Because it was a total let down for the whole family.
When asked to speak to a manager the staff member put me on hold and again repeated that I had to come up there. I decided not to keep arguing but to get the name of the manager shift lead and his name as well.
The gentlemen decided to hang up on me instead. This is the only Wingstop I have had non stop issues with.
I need more!!!
Atmosphere: 5
Food: 5
Service: 5
I had to wait over an hour for my 10pc classic combo at 11 30am. Just to recieve old wings that seem like they had been re cooked multiple times.
Atmosphere: 2
Food: 1
Service: 1
If you want hallow fries, come here. I don’t understand if they were old or frozen, wing flavor on point although every single wing had bones sticking out & had to spit bones out on several bites. There was so many orders even tho there was plenty of people only one guy killing it with a frustrated face. To say the least, I won’t be coming back!
Atmosphere: 1
Food: 2
Service: 2
Sold me raw chicken they did not cook my chicken all the way threw still had specs of blood becareful I’m glad I caught it before I ate it
Atmosphere: 1
Food: 1
Service: 1
Whoever runs this place shouldn’t even be allowed to run their bath water. I waited over 35 minutes just for everything to be cold besides the fries. In addition to having thick white chucks in my ranch. None of the workers had on gloves and one worker had long hair hanging in his face with no hair net while working in the kitchen. I just couldn’t believe my eyes.
Atmosphere: 3
Food: 4
Service: 1
WINGSTOP: Where the Wings Are Hot and the Front Counter Guy Deserves a Raise
Let me tell you, I came in for wings and left wanting to invite the front counter guy to Thanksgiving dinner. This man was a national treasure in a Wingstop uniform. Polite? Check. Helpful? Check. Cleaning like he was auditioning for a Mr. Clean reboot? CHECK.
While I was waiting for my order (which was delicious and had the perfect amount of “I’m making bad life choices” seasoning), he was wiping down every surface like germs owed him money. I dropped a napkin and I swear it was off the floor and in the trash before I could blink. I think he might actually be a Jedi.
He greeted people with a smile like they were long-lost family. Honestly, if this guy ran for president, I’d vote for him based on customer service alone.
Anyway, the wings slapped, the fries were crispy clouds of joy, and if that front counter guy ever quits, this location will descend into chaos and despair. Protect him at all costs.
10/10. Would eat again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Chicken Sandwich
Just a heads up to anyone ordering from Wingstop 🚨
I had one of the worst food and customer service experiences recently. I ordered a chicken sandwich, wings, and fries — and ALL of it was completely smothered in salt and seasoning to the point where it was inedible. I had to throw the entire order away.
I called the store to report it and spoke with someone named Carlos, who claimed to be the manager. Not only was he rude and dismissive, but he also told me I had to drive 30 minutes back to the store just to get help. After all that, he only offered 20% off — with a bad attitude on top of it.
This was a complete failure in both food quality and customer service. I have photos of the food and will be sharing them so people can see exactly what I was served. If you’re thinking of ordering from Wingstop — think twice.
@Wingstop — you need to do better.
#Wingstop #CustomerServiceFail #WingstopComplaint #FoodFail #DoBetterWingstop
Atmosphere: 1
Food: 1
Service: 1
This is the most trash wingstop location I’ve ever been to. Everytime I order garlic Parmesan wings 80% of them be plain/naked. It’s like they’re stingy with the sauce every time. I’ve even took a 2 year break from this location and it’s still trash. I hate this location with a passion I swear
Atmosphere: 1
Food: 1
Service: 1
Overcooked fries, no napkins or utensils in the bag. Too busy joking and smoking to do the 5 tasks in your job description. I stg people are so lazy these days.
Atmosphere: 3
Food: 2
Service: 2
I have eaten at a lot of Wingstop locations and the food is usually consistent. This is the worst one by far. Fries were cold, rubbery and had very little seasoning (Even though I asked for extra). They were also thicker than they normally are, but that may be a corporate change, I don't know. The original hot wings had so little sauce on them, you could barely tell what flavor they were. The cajun wings were good and consistent with other locations. Luckily I'm just passing through and won't have to eat at this one again to get my Wingstop fix.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Samuel here will offer you free drinks if he can fill out a survey on your phone, then he will throw away your receipt and pretend he can’t reprint it when you ask for it. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Great service and devious wings, employees very nice and helpful I recommend you this place. #1 in katy TX.
Atmosphere: 5
Food: 5
Service: 5
Worst Wingstop ever bad customer service very slow
Called to informed them the ranch given to me had white chunks. All 4 containers were like this.
After informing them it was a DoorDash delivery and if there was something that could be done the staff member stated I had to drive up there.
It was a door dash delivery for a reason, at least some type of compensation. Because it was a total let down for the whole family.
When asked to speak to a manager the staff member put me on hold and again repeated that I had to come up there. I decided not to keep arguing but to get the name of the manager shift lead and his name as well.
The gentlemen decided to hang up on me instead. This is the only Wingstop I have had non stop issues with.
Atmosphere: 1
Food: 1
Service: 1
Missing wings from our door dash order.
Atmosphere: 3
Food: 5
Service: 3
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