There were bugs in the pickles, 2 hairs on my daughters ribs, the coleslaw was bitter and had almost no sauce, the food tasted old and it was really dirty and nasty. The people were nice enough but the food quality and cleanliness were aweful. Not worth the $55+ we paid for lunch at all
Eric Fry
Overcooked baked potato with spoiled sour cream, brisket that tasted boiled, and BBQ sauce that tasted only of liquid smoke. Avoid this location, as well as all their other locations; their quality is non-existent and you will be wasting your money.
Edit to add: potato and meat were both old; threw them out and the stray dog refused it.
Jamie Herring
I say this I pay $13 for a meal I get a chopped beef sandwich with two sides I get home its sliced with more then half fat & forget one of the two sides and the beans are hard. OK so the other meal we was asked what all would u like on your salad cheese onions? I said everything but cucumber. I get home its lettuce and cheese. I don't understand how this happened when there's literally people at one table and we are the only other ones there. Oh wait y'all talking to each other, having ear buds in the ear and taking a call no wonder pay attention to the customers then take care of everything else. Do a better job... And if I may recommend smokin wheels Rosser,tx
Lucas DeVaughn
Disappointed with my overall experience in Texas. This is my second visit in just over a month, and once again, the restaurant fell short. After spending $80 on UberEats, I expected them to at least follow the order instructions. I specifically requested half tea/half lemonade since an Arnold Palmer wasn’t an option, but I received only sweet tea. I also ordered potato casserole and was instead given mashed potatoes.
The ribs were the one highlight—those were actually quite good. Hopefully, their Albuquerque location delivers a better experience. Based on this, I wouldn’t recommend ordering from them via UberEats.
Kari Camacho
Terrible service. I mean, the food is decent for a chain restaurant but never expect that you’ll get your “curbside” without having to go in. Both times I ordered curbside, the first time i waited about 20 minutes, finally went in. This time I knew better so I only gave 5. Sure enough they didn’t even know they had an order (which was placed 30 minutes before). And there were no customers at all so being busy wasn’t all the problem.
jake palmer
This particular Bbq restaurant is Very Special. The sliced brisket was So FLAVORFUL and Super Tender!! I was so Surprised. I also had coleslaw and green beans which were very very good also. As I was finishing my meal ; a man in a booth asked me how Iliked it. I told him how good it was and he said he was glad to hear it because he smoked the meat hom self. I told him how surprised I was with how flavorful and tender it was, especially being a chain restaurant. He told me All of the different steps he takes to get It that way...One of his steps Is very time-consuming,expensive and very unique. I travel a lot and have eaten at The best barbecue restaurants in the southern states. My favorite being Franklin's bbq in Austin, and used to be my 2nd Hoodoes in Dalehart tx... this Particular Dickies bbq in Kaufman is almost tied for First. The man I spoke with who put so much love into his barbecue ended up being the owner of this franchise, Every time I come through here I will always get at least one meal from him even if I have already ate. P.S : the owneralso gave me some homemade Ambrosia to try I took it with me andput it my cooler. 2 days later remembered it- IT WAS SO GOOD- U GUYS NEED TO TRY IT!
Mark Taylor
Meat was dry service marginal
Amber Price
Absolutely love the new loaded mashed potatoes! Just like granny makes chunks and all. Must try with the gravy. It’s the best.
Aaron Dymek
So it's 12/29/24 stood there for like 10 mins and neither of the works so much as looked at our group. Didn't say they would be just one second or anything. Went a week or two ago and the owners were there and the services they provided was so much better and timely. The gentleman and women working clearly had no interest of serving my group of 6.
Julie J. Solis
The new management definitely has made this place such a warm yummy place to eat at! I would definitely recommend it! The people that were on staff were super friendly and loving to all the customers that came in, including me and my girls I brought in!
Not to mention their food was scrumptious :)!
And Kerry is amazing!!
Went in to order just a sandwich and she said OK ma’am it’s $10 and some cents I turned around and said are you serious for a sandwich? She said yes I turned around and walked out. Y’all. Prices are so expensive no wonder I never see people here at the restaurant that is ridiculous. Your processes are so overrated and dickies isn’t even that good. I rather go to a hole in the wall barbecue joint. You won’t get my business.
Atmosphere: 1
Food: 1
Service: 1
Barbara Taylor
I drove into Kaufman to get my elderly dad some much craved bbq. The staff was super nice on an otherwise bad day! They went the extra mile and threw in some pudding for my mom. Ty for your smiles and sweet service ! Made my day!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage, Potato Salad, Turkey
Benjamin Senning
$10 for ONE brisket sandwich is crazy, the brisket will be subpar at times too, be burnt, not in the good way. prices need to be checked to stop scamming and price gouging people
There were bugs in the pickles, 2 hairs on my daughters ribs, the coleslaw was bitter and had almost no sauce, the food tasted old and it was really dirty and nasty. The people were nice enough but the food quality and cleanliness were aweful. Not worth the $55+ we paid for lunch at all
Overcooked baked potato with spoiled sour cream, brisket that tasted boiled, and BBQ sauce that tasted only of liquid smoke. Avoid this location, as well as all their other locations; their quality is non-existent and you will be wasting your money.
Edit to add: potato and meat were both old; threw them out and the stray dog refused it.
I say this I pay $13 for a meal I get a chopped beef sandwich with two sides I get home its sliced with more then half fat & forget one of the two sides and the beans are hard. OK so the other meal we was asked what all would u like on your salad cheese onions? I said everything but cucumber. I get home its lettuce and cheese. I don't understand how this happened when there's literally people at one table and we are the only other ones there. Oh wait y'all talking to each other, having ear buds in the ear and taking a call no wonder pay attention to the customers then take care of everything else. Do a better job... And if I may recommend smokin wheels Rosser,tx
Disappointed with my overall experience in Texas. This is my second visit in just over a month, and once again, the restaurant fell short. After spending $80 on UberEats, I expected them to at least follow the order instructions. I specifically requested half tea/half lemonade since an Arnold Palmer wasn’t an option, but I received only sweet tea. I also ordered potato casserole and was instead given mashed potatoes.
The ribs were the one highlight—those were actually quite good. Hopefully, their Albuquerque location delivers a better experience. Based on this, I wouldn’t recommend ordering from them via UberEats.
Terrible service. I mean, the food is decent for a chain restaurant but never expect that you’ll get your “curbside” without having to go in. Both times I ordered curbside, the first time i waited about 20 minutes, finally went in. This time I knew better so I only gave 5. Sure enough they didn’t even know they had an order (which was placed 30 minutes before). And there were no customers at all so being busy wasn’t all the problem.
This particular Bbq restaurant is Very Special. The sliced brisket was So FLAVORFUL and Super Tender!! I was so Surprised.
I also had coleslaw and green beans which were very very good also. As I was finishing my meal ; a man in a booth asked me how Iliked it. I told him how good it was and he said he was glad to hear it because he smoked the meat hom self. I told him how surprised I was with how flavorful and tender it was, especially being a chain restaurant. He told me All of the different steps he takes to get It that way...One of his steps Is very time-consuming,expensive and very unique. I travel a lot and have eaten at The best barbecue restaurants in the southern states.
My favorite being Franklin's bbq in Austin, and used to be my 2nd Hoodoes in Dalehart tx... this Particular Dickies bbq in Kaufman is almost tied for First. The man I spoke with who put so much love into his barbecue ended up being the owner of this franchise, Every time I come through here I will always get at least one meal from him even if I have already ate.
P.S : the owneralso gave me some homemade Ambrosia to try I took it with me andput it my cooler. 2 days later remembered it- IT WAS SO GOOD- U GUYS NEED TO TRY IT!
Meat was dry service marginal
Absolutely love the new loaded mashed potatoes! Just like granny makes chunks and all. Must try with the gravy. It’s the best.
So it's 12/29/24 stood there for like 10 mins and neither of the works so much as looked at our group. Didn't say they would be just one second or anything. Went a week or two ago and the owners were there and the services they provided was so much better and timely. The gentleman and women working clearly had no interest of serving my group of 6.
The new management definitely has made this place such a warm yummy place to eat at! I would definitely recommend it! The people that were on staff were super friendly and loving to all the customers that came in, including me and my girls I brought in! Not to mention their food was scrumptious :)! And Kerry is amazing!!
Restaurantji Recommends
Great food clean restaurant
Atmosphere: 4
Food: 4
Service: 4
Not gonna lie I just left here and had the best Experience Great location quiet and fast service.
Kid-friendliness: Kids loved it and they eat free on sundays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Beans, Potato Salad, Brisket Sandwich
Went in to order just a sandwich and she said OK ma’am it’s $10 and some cents I turned around and said are you serious for a sandwich? She said yes I turned around and walked out. Y’all. Prices are so expensive no wonder I never see people here at the restaurant that is ridiculous. Your processes are so overrated and dickies isn’t even that good. I rather go to a hole in the wall barbecue joint. You won’t get my business.
Atmosphere: 1
Food: 1
Service: 1
I drove into Kaufman to get my elderly dad some much craved bbq. The staff was super nice on an otherwise bad day! They went the extra mile and threw in some pudding for my mom. Ty for your smiles and sweet service ! Made my day!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage, Potato Salad, Turkey
$10 for ONE brisket sandwich is crazy, the brisket will be subpar at times too, be burnt, not in the good way. prices need to be checked to stop scamming and price gouging people
Food: 1
Service: 4
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