Wow one of the clean subway I been to. Also the lady there outstanding service good attitude and very friendly
Atmosphere: 5
Food: 5
Service: 5
Kiara Odom
I’ve been to this restaurant twice. First time, it was closed early and the second time my food was made incorrectly and there was mold coming out of the ice machine. If any owner reads this comment, I do have my Food Serve Safe and Alcohol Serve Safe. I’ve also been a Food Manager for Buffalo Wild Wings so I know if there is mold in the ice machine then the prep stations and other departments are not clean as well .I’d love to be hired on to ONLY clean the establishment up to par for full time. Be a shame to have to call the Health Department.
Atmosphere: 1
Food: 1
Service: 1
Chase Jackson
Came on a Friday at 8:15 they had the doors locked, went in again just now got a drink and their ice machine is spitting out mold with the ice. then got home to THIS, I ordered online for pickup, they skimmed my sandwich.
PrpleStorm FN
Would be a fantastic place to go get a sandwich you and your family have been eating for years and are so excited to enjoy after a long day of work… if they didn’t like to close almost half an hour early and look you in the eye as you’re LITERALLY LOOKING AT their counter with visible supplies STILL OUT… and saying “nah we’re closed, I’m so sorry 🤪🥺” Really not cool.
Atmosphere: 1
Food: 5
Service: 1
Terry Bledsue
Don't try to call them because they don't have a working # and don't try to pick up a to go order early that you ordered through app because they can't do that! Wanted me to wait an hour for the order to come through before they would make. I had order # and proof on app that I had ordered, but they didn't seem to be interested in assisting a customer at all. Sad to lose future business over an $8 sandwich order!
Atmosphere: 1
Food: 3
Service: 1
Sandra Morris
Ordered online, no specific instructions outside of app. $28+ for 2 foot-longs and 3 cookies. The Beast did NOT have Ranch because he hates ranch. His was smothered in Ranch Sauce. My sandwich was smothered in ranch and onions although I requested “less” on both! Our bread is sopped in ranch. We can’t taste anything on our sandwich except Ranch! This has been our favorite until today. They will never answer the phone and so I hope someone sees this.
Atmosphere: 1
Food: 1
Service: 1
technoviking1975
Out of everything pretty much. Workers acted like they were glad so they didn't have to do anything
Atmosphere: 1
Food: 2
Service: 2
JS2BF
Put an online order. Been waiting for 20’mins probably would have been faster just to get in line. This location also never has soup
Atmosphere: 1
Food: 2
Service: 1
Anthony Broyles
My husband came in around 5 30 pm last night 03/02/2025. Asked for 2 foot long sandwiches and the 2 young kids only would make 1 for him. I don't think he wants to go back. This is the subway in keene texas
Atmosphere: 5
Food: 2
Service: 1
C Y
They could not make one of my sandwiches through a mobile order and refused to prepare meat for it, and said we could not get a refund. Will be disputing with the bank as we literally did not get what we ordered. This place is a scam.
I came in around 8:00 p.m. on the 19th. I placed a mobile order for 2-ft long sandwiches showed up to ask where my food was and purchase one other sandwich which I did purchase that one and then get told somebody walked out the store with my order and there was nothing they could do. Not even issue me a refund when in y'all's policy for Subway. The store issues the refund and instead called the law on me and had me trespassed and then went ahead and issued a refund also had to go all the way to Alvarado to feed my six and two year old along with my self and wife worst subway
Atmosphere: 1
Food: 1
Service: 1
Amanda Coplen
I went inside and ordered early this morning and the gentleman working was super friendly and did a great job building my sandwich! I managed to use a whole sandwich without anything falling off of it very beautifully put together!
Atmosphere: 5
Food: 5
Service: 5
Angelica Velez
My online order: turkey footlong (no tomato or lettuce or anything) only extra mayo, toasted, 2 chocolate chip cookies, and a coke.
What I got: turkey footlong that was flattened for some reason, NO mayo, not toasted, 1 cookie because the other ones were fresh out the oven and she didnt want it to break but didnt offer a different kind either. I noticed the missing cookie while i was still there and asked for a fresh one but i didnt open the sub until I got home.
She said "I gotta say that was the easiest order ever"... i mean... it was supposed to be but somehow it was still wrong lol. Nice girl but she needs a little supervision.
Atmosphere: 3
Food: 3
Service: 2
E
Came in today 10/19 at 4:35pm. We noticed younger woman and an elder lady working. Didnt even acknowledge us as we came in. We waited to be acknowledged for about 6 minutes not once did they acknowledge….. just acted like we were ghost. We left after we got tired of waiting. Won’t be returning to this subway.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Matheny
This is the most worst subway I’ve ever walked into! Customer service sucks! Workers there are lazy we ordered a steak sandwich the steak was cold! Who the hell puts cold steak on their sandwich???? When we took it back they would not make the correct sandwich! They DO NOT answer the phone they just let it ring and watch as it rings i know I was outside while my husband was inside trying to get them to replace his cold sandwich! I will NEVER go back to this subway! Joshua subway would have replaced that sandwich in a heartbeat! Y’all need to check your workers! And on top of that they tried to call their “manager” and they did not answer! Great managing there! Save your time and money! Do not eat here! It’s a joke they don’t care about you or your family they’re rude and lazy!
Wow one of the clean subway I been to. Also the lady there outstanding service good attitude and very friendly
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this restaurant twice. First time, it was closed early and the second time my food was made incorrectly and there was mold coming out of the ice machine. If any owner reads this comment, I do have my Food Serve Safe and Alcohol Serve Safe. I’ve also been a Food Manager for Buffalo Wild Wings so I know if there is mold in the ice machine then the prep stations and other departments are not clean as well .I’d love to be hired on to ONLY clean the establishment up to par for full time. Be a shame to have to call the Health Department.
Atmosphere: 1
Food: 1
Service: 1
Came on a Friday at 8:15 they had the doors locked, went in again just now got a drink and their ice machine is spitting out mold with the ice. then got home to THIS, I ordered online for pickup, they skimmed my sandwich.
Would be a fantastic place to go get a sandwich you and your family have been eating for years and are so excited to enjoy after a long day of work… if they didn’t like to close almost half an hour early and look you in the eye as you’re LITERALLY LOOKING AT their counter with visible supplies STILL OUT… and saying “nah we’re closed, I’m so sorry 🤪🥺” Really not cool.
Atmosphere: 1
Food: 5
Service: 1
Don't try to call them because they don't have a working # and don't try to pick up a to go order early that you ordered through app because they can't do that! Wanted me to wait an hour for the order to come through before they would make. I had order # and proof on app that I had ordered, but they didn't seem to be interested in assisting a customer at all. Sad to lose future business over an $8 sandwich order!
Atmosphere: 1
Food: 3
Service: 1
Ordered online, no specific instructions outside of app. $28+ for 2 foot-longs and 3 cookies. The Beast did NOT have Ranch because he hates ranch. His was smothered in Ranch Sauce. My sandwich was smothered in ranch and onions although I requested “less” on both! Our bread is sopped in ranch. We can’t taste anything on our sandwich except Ranch! This has been our favorite until today. They will never answer the phone and so I hope someone sees this.
Atmosphere: 1
Food: 1
Service: 1
Out of everything pretty much. Workers acted like they were glad so they didn't have to do anything
Atmosphere: 1
Food: 2
Service: 2
Put an online order. Been waiting for 20’mins probably would have been faster just to get in line. This location also never has soup
Atmosphere: 1
Food: 2
Service: 1
My husband came in around 5 30 pm last night 03/02/2025. Asked for 2 foot long sandwiches and the 2 young kids only would make 1 for him. I don't think he wants to go back. This is the subway in keene texas
Atmosphere: 5
Food: 2
Service: 1
They could not make one of my sandwiches through a mobile order and refused to prepare meat for it, and said we could not get a refund. Will be disputing with the bank as we literally did not get what we ordered. This place is a scam.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came in around 8:00 p.m. on the 19th. I placed a mobile order for 2-ft long sandwiches showed up to ask where my food was and purchase one other sandwich which I did purchase that one and then get told somebody walked out the store with my order and there was nothing they could do. Not even issue me a refund when in y'all's policy for Subway. The store issues the refund and instead called the law on me and had me trespassed and then went ahead and issued a refund also had to go all the way to Alvarado to feed my six and two year old along with my self and wife worst subway
Atmosphere: 1
Food: 1
Service: 1
I went inside and ordered early this morning and the gentleman working was super friendly and did a great job building my sandwich! I managed to use a whole sandwich without anything falling off of it very beautifully put together!
Atmosphere: 5
Food: 5
Service: 5
My online order: turkey footlong (no tomato or lettuce or anything) only extra mayo, toasted, 2 chocolate chip cookies, and a coke.
What I got: turkey footlong that was flattened for some reason, NO mayo, not toasted, 1 cookie because the other ones were fresh out the oven and she didnt want it to break but didnt offer a different kind either. I noticed the missing cookie while i was still there and asked for a fresh one but i didnt open the sub until I got home.
She said "I gotta say that was the easiest order ever"... i mean... it was supposed to be but somehow it was still wrong lol. Nice girl but she needs a little supervision.
Atmosphere: 3
Food: 3
Service: 2
Came in today 10/19 at 4:35pm. We noticed younger woman and an elder lady working. Didnt even acknowledge us as we came in. We waited to be acknowledged for about 6 minutes not once did they acknowledge….. just acted like we were ghost. We left after we got tired of waiting. Won’t be returning to this subway.
Atmosphere: 1
Food: 1
Service: 1
This is the most worst subway I’ve ever walked into! Customer service sucks! Workers there are lazy we ordered a steak sandwich the steak was cold! Who the hell puts cold steak on their sandwich???? When we took it back they would not make the correct sandwich! They DO NOT answer the phone they just let it ring and watch as it rings i know I was outside while my husband was inside trying to get them to replace his cold sandwich! I will NEVER go back to this subway! Joshua subway would have replaced that sandwich in a heartbeat! Y’all need to check your workers! And on top of that they tried to call their “manager” and they did not answer! Great managing there! Save your time and money! Do not eat here! It’s a joke they don’t care about you or your family they’re rude and lazy!
Atmosphere: 1
Food: 1
Service: 1
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