Came here with the sole purpose of blessing someone with a huge tip for Christmas. Wasn't given the opportunity, because me and my 2 young sons don't look like a very lucrative table, so we were completely ignored for over 10 minutes. The 6-top who came in after us was greeted. Way to make your guests feel welcome, Y'all. Merry Christmas.
Service: 1
Jim Gasson
Ate boneless wings and fries. The wings had a hard crunchy coating that needed to be cut with a knife. The breading was hard, crunchy and chewy, not in a good way. The chicken was dry, chewy and flavorless. ALL the flavor came from the hot sauce covering. The order of fries was unacceptionally small and flavorless. Myself and a friend were the only customers at around 1:00 p.m. which may indicate previous customer satisfaction. He had fried pickles. I took a small bite out of one and the entire pickle slid out from the fried coating. The manager made things right an indicated items were received frozen from a central supplier and there could be a quality issue. Needless to say I will not be returning. There are way too many other restaurants in the area that may better deserve your business
Atmosphere: 3
Food: 1
Service: 3
Ruben Ortiz
Worst buffalo wild wings i been too. Never again will we go here again... waitied over 25 mins for our food and they finally bring it. And u wouldnt believe how cold the food was... so i told our waitress and she take to the back and we had to wait another 20 mins for the order to be messed up again...not once were we offer refrills.. worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
Dante Biasatti
Unrecognizable from prior years. The behavior of the staff is just bizarre. No wonder there’s only ten people here on any given Friday night at prime time. Oh well.
Atmosphere: 3
Food: 1
Service: 1
Tim Anderson
I placed an online order, which was ready on time and accurately fulfilled. BWW has good onion rings! An employee monitoring the dining room greeted me and informed me that I could grab my bag. I'll order or dine here in the future due to the order accuracy, good service, and good food quality.
Zoann b
This was honestly one of the worst restaurant experiences I’ve had in a long time. We sat down and waited forever for someone to even come take our order. The only reason we were helped at all was because we flagged down another server, the only one who actually seemed to be working and keeping her tables happy. She said she’d find our waitress, came back later and said she couldn’t, but that she would take care of us herself. Then suddenly our original waitress appeared, told the helpful lady we were her table, and took over. I wish she hadn’t.
Our waitress had terrible customer service from the start. We ordered right away — Dr Pepper, a beer, a water, fried pickles, and two wing orders (10 bone-in and 6 bone-in). Drinks came out… minus the water (that we never got) Then we waited forever for the food. We watched a table that sat down 20 minutes after us get multiple mixed drinks, their appetizer, full meals, and even their check before we got our food.
When the food finally came out, it was cold to the touch. Trying to find our waitress to fix it was another waiting game, and when we did tell her, she gave us a look like it was somehow our fault. She took the food back and we finally could eat.
To top it off, the first helpful waitress accidentally brought burgers to our table that weren’t ours, clearly annoyed, and we overheard her tell our waitress, “Dude, you rang it up under the wrong table.” That pretty much summed up the whole night.
We normally tip 25%, but this time we didn’t, and honestly felt bad about it, but the service and food were that bad. I’ll never come back here, not just because of the awful service, but because I got sick later that night and threw up the chicken. I’m not expecting fine dining I mean… it’s buffalo wild wings. But at least decent food and for a waitress to tend to her table.
Food: 1
Service: 1
Jaclyn Mason
Sawyer was absolutely amazing today! Apparently it was her first day on the floor, and I would have never known! You can tell she knows what she’s doing and after having a couple bad experiences here, it’s nice to know that the management team is making the right call with new hires!
Atmosphere: 5
Food: 5
Service: 5
Daku Akuma
Service was good, food was excellent, and the atmosphere well. It's a Buffalo wild wings. So. This specific restaurant was clean and quiet. So I enjoyed my time.
Atmosphere: 4
Food: 4
Service: 4
Hlee Thao
Ordered 10 boneless wings, small potato wedges, and paid for two extra sauces. I did not receive one of the sauce, the boneless wings were so dried and hard it was inedible. I was at work and had uber the dinner to my place of work. Very disappointing, because it took forever for them to prepare the food, but still came out horrible. By the time the driver got there, they were still “wrapping” up so there’s no way the food should be cold, dried. I would not recommend this location.
Food: 1
Service: 1
Tyshawn Jenkins
This was a nice location with some great staff my service was so nice and accommodating. She made sure my order was corrected. Often when you go they will give you fries that are sitting under the light so I ask for them to be brought out as an appraiser and ask for them to be fresh. Because who likes cold fries? They offered free beer just for the visit during game day.
Used to eat at this location a lot it but seems to have gone at downhill over the last few years. The last time I was there is absolutely the last time we will go eat there.
The last several times we've been when the food is brought out it's clearly old and had been sitting under a heat lamp for who knows how long and the service was terrible.
This final time we went, our server was very sweet, but service was extremely slow for the restaurant to not be very busy at all. We were seated in a booth and a roach crawled across my lap. Instead of causing the scene I simply asked to be moved tables, and then again we were brought old nasty wings, and fries. I asked to pay for the beer I ordered and leave. No manager ever came to speak with me about either one of these issues in the same visit.
They need to make some major improvements.
Atmosphere: 1
Food: 1
Service: 1
Roto The robot
I dined in there were 6 people seated and my order took 40 mins and it was cold . This was not worth the wait we told the server it was cold and they brought out fresh food 20 mins later so it took like an hour to eat .
Atmosphere: 5
Food: 1
Service: 1
David S
Good service at the bar and always do good on food to go. Never had any problems!
Atmosphere: 5
Food: 5
Service: 5
Matthew Stuart
Prefer my wings without hair. Also Got my order wrong.
Atmosphere: 2
Food: 1
Service: 3
Larry S.
Restaurant half full, party of 10 and been waiting 1 hour for our food at 9 pm. I see why they have a 3.7 rating. Not the servers fault, kitchen needs some help apparently.
Came here with the sole purpose of blessing someone with a huge tip for Christmas. Wasn't given the opportunity, because me and my 2 young sons don't look like a very lucrative table, so we were completely ignored for over 10 minutes. The 6-top who came in after us was greeted. Way to make your guests feel welcome, Y'all. Merry Christmas.
Service: 1
Ate boneless wings and fries. The wings had a hard crunchy coating that needed to be cut with a knife. The breading was hard, crunchy and chewy, not in a good way. The chicken was dry, chewy and flavorless. ALL the flavor came from the hot sauce covering. The order of fries was unacceptionally small and flavorless. Myself and a friend were the only customers at around 1:00 p.m. which may indicate previous customer satisfaction. He had fried pickles. I took a small bite out of one and the entire pickle slid out from the fried coating. The manager made things right an indicated items were received frozen from a central supplier and there could be a quality issue. Needless to say I will not be returning. There are way too many other restaurants in the area that may better deserve your business
Atmosphere: 3
Food: 1
Service: 3
Worst buffalo wild wings i been too. Never again will we go here again... waitied over 25 mins for our food and they finally bring it. And u wouldnt believe how cold the food was... so i told our waitress and she take to the back and we had to wait another 20 mins for the order to be messed up again...not once were we offer refrills.. worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
Unrecognizable from prior years. The behavior of the staff is just bizarre. No wonder there’s only ten people here on any given Friday night at prime time. Oh well.
Atmosphere: 3
Food: 1
Service: 1
I placed an online order, which was ready on time and accurately fulfilled. BWW has good onion rings! An employee monitoring the dining room greeted me and informed me that I could grab my bag. I'll order or dine here in the future due to the order accuracy, good service, and good food quality.
This was honestly one of the worst restaurant experiences I’ve had in a long time. We sat down and waited forever for someone to even come take our order. The only reason we were helped at all was because we flagged down another server, the only one who actually seemed to be working and keeping her tables happy. She said she’d find our waitress, came back later and said she couldn’t, but that she would take care of us herself. Then suddenly our original waitress appeared, told the helpful lady we were her table, and took over. I wish she hadn’t.
Our waitress had terrible customer service from the start. We ordered right away — Dr Pepper, a beer, a water, fried pickles, and two wing orders (10 bone-in and 6 bone-in). Drinks came out… minus the water (that we never got) Then we waited forever for the food. We watched a table that sat down 20 minutes after us get multiple mixed drinks, their appetizer, full meals, and even their check before we got our food.
When the food finally came out, it was cold to the touch. Trying to find our waitress to fix it was another waiting game, and when we did tell her, she gave us a look like it was somehow our fault. She took the food back and we finally could eat.
To top it off, the first helpful waitress accidentally brought burgers to our table that weren’t ours, clearly annoyed, and we overheard her tell our waitress, “Dude, you rang it up under the wrong table.” That pretty much summed up the whole night.
We normally tip 25%, but this time we didn’t, and honestly felt bad about it, but the service and food were that bad. I’ll never come back here, not just because of the awful service, but because I got sick later that night and threw up the chicken. I’m not expecting fine dining I mean… it’s buffalo wild wings. But at least decent food and for a waitress to tend to her table.
Food: 1
Service: 1
Sawyer was absolutely amazing today! Apparently it was her first day on the floor, and I would have never known! You can tell she knows what she’s doing and after having a couple bad experiences here, it’s nice to know that the management team is making the right call with new hires!
Atmosphere: 5
Food: 5
Service: 5
Service was good, food was excellent, and the atmosphere well. It's a Buffalo wild wings. So. This specific restaurant was clean and quiet. So I enjoyed my time.
Atmosphere: 4
Food: 4
Service: 4
Ordered 10 boneless wings, small potato wedges, and paid for two extra sauces. I did not receive one of the sauce, the boneless wings were so dried and hard it was inedible. I was at work and had uber the dinner to my place of work. Very disappointing, because it took forever for them to prepare the food, but still came out horrible. By the time the driver got there, they were still “wrapping” up so there’s no way the food should be cold, dried. I would not recommend this location.
Food: 1
Service: 1
This was a nice location with some great staff my service was so nice and accommodating. She made sure my order was corrected. Often when you go they will give you fries that are sitting under the light so I ask for them to be brought out as an appraiser and ask for them to be fresh. Because who likes cold fries? They offered free beer just for the visit during game day.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Used to eat at this location a lot it but seems to have gone at downhill over the last few years. The last time I was there is absolutely the last time we will go eat there.
The last several times we've been when the food is brought out it's clearly old and had been sitting under a heat lamp for who knows how long and the service was terrible.
This final time we went, our server was very sweet, but service was extremely slow for the restaurant to not be very busy at all. We were seated in a booth and a roach crawled across my lap. Instead of causing the scene I simply asked to be moved tables, and then again we were brought old nasty wings, and fries. I asked to pay for the beer I ordered and leave. No manager ever came to speak with me about either one of these issues in the same visit.
They need to make some major improvements.
Atmosphere: 1
Food: 1
Service: 1
I dined in there were 6 people seated and my order took 40 mins and it was cold . This was not worth the wait we told the server it was cold and they brought out fresh food 20 mins later so it took like an hour to eat .
Atmosphere: 5
Food: 1
Service: 1
Good service at the bar and always do good on food to go. Never had any problems!
Atmosphere: 5
Food: 5
Service: 5
Prefer my wings without hair.
Also Got my order wrong.
Atmosphere: 2
Food: 1
Service: 3
Restaurant half full, party of 10 and been waiting 1 hour for our food at 9 pm. I see why they have a 3.7 rating. Not the servers fault, kitchen needs some help apparently.
Atmosphere: 2
Food: 3
Service: 1
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