Buffalo Wild Wings

2017 S Main St, Keller
(817) 741-9464

Recent Reviews

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jacob Seekins

food was good. My server Sydney was great and engaging at the table if she wasn't too busy

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Hamburger

Chris Johnson

Dining in or delivery are both horrible choices for this location.
Atmosphere: Rotten sour carpet smell.
Food: also sour, tastes of white vinegar.
Delivery: cold food that is 30 mins late.
Refund: rejected by BWW and also by DoorDash.
DO NOT ORDER FOOD FROM THIS LOCATION.

Even requesting to speak to a manager was a real life interrogation. Followed by the GM telling me they cannot refund me for the sour dog food they attempted to serve me.
Informed me to reach out to DoorDash for refund; only to have DoorDash tell me to reach out to the GM for a refund.
Called the GM at BWW back and was told to hold because they are “like, super slammed”
At this point I just gave up, called my bank and disputed the charge.

Atmosphere: 1

Food: 1

Service: 1

Ty Johnson

This place really sucks. Service is worse than the food. 72$ ticket for nothing. Ran out of beer by 5:30pm?

Angela Nguyen

I don't know what has happened here but food and service is horrible! Huge waste of money.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Kenney

The absolute worst service EVER! First off their CO2 wasn’t working so they only had water and tea! Secondly when my son received his tea there was a bug in is drink! We places our order, 15 no less wings , 3 grilled tenders and a “loaded ice cream”. My son got his first not one word was mentioned that the other would be out 10 mins later! I had to go ask where the tenders and ice cream were! 3 mins later the ice cream out. While every one else has finished their food they now have to wait for me to finish my food! The service was absolutely horrible all together. Not once did she ask to fill out drinks!

Food: 1

Service: 1

Xin Liu

Hope the food was better. Some chicken wings were fried so hard that it was hurting my throat to swallow, carrots sticks were just baby carrots, celery sticks were not cut. Won’t go there again. I remembered them being better than this.

Atmosphere: 5

Food: 2

Service: 5

Evan Griffiths

Kept getting wings covered in feathers. Two got replaced but when I complained about a third the manager didn’t want to replace it. I don’t think one wing was worth a bad review but you do you.

Atmosphere: 2

Food: 1

Service: 1

Michael Zabel

Don’t order online, two Dashers canceled taking the order, all 3 said there were 17 orders waiting for DoorDash. Had to call in to finally get our order filled, I get it being busy but over two hours is unacceptable. Domino’s at least had enough respect to call us and tell us it’s gonna be over two hours for pizza. Do you want to cancel your order or wait?

Atmosphere: 1

Food: 3

Service: 1

Andrew Dobbins

Not the most greatest experience in the world, taking in consideration that there are only about six tables that had customers with close to six servers, and it took 30 minutes to get our food. Most of the food was cold upon receipt, and there was barely any attentiveness from our server. Great price on the deal that we went in for, but when you expect better customer service, it kindly brings the other aspects of greatness down!

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Burger

daniel willard

Here, right now, to watch Luka vs Mavs. What's not on the TV? -Mavs. Also didn't have the Stars game on. I don't need replay of TGL or 10 meaningless college games.

Atmosphere: 1

Food: 5

Service: 5

LaVera Preston

Terrible service will never go back. They don't even deserve a star. The line was super long, prepaid order?

Atmosphere: 1

Food: 1

Service: 1

Shawna Lewis

It's so cold in that restaurant that you can't enjoy your food.

Atmosphere: 2

Food: 4

Service: 3

Justin

The food use to be better 10 -15 years ago.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Fries, Burger, Wings

Marc Welby

Their new policy is only to fill the beer glass that you paid for 3/4 of the way. The short beers are a bit better, but you’re still missing a bunch of it. This is deception. You advertise a full beer and then you don’t get it due to “corporate policy.” It’s not like the is good here. This place has gone so far downhill in the last few years that it’s not even worth going here anymore.

Atmosphere: 1

Food: 2

Service: 1

Andrew K

Sitting here in the booth, going on an hour, eveyone else got their food, ate their food, and I haven't seen the 12 wings I ordered with very few people in the restaurant. What a joke.

Atmosphere: 1

Food: 1

Service: 1

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