Chick-fil-A
1002 Keller Pkwy, Keller
(817) 562-5561
Recent Reviews
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Really easy to order and we got our food quickly.
Atmosphere: 5
Food: 5
Service: 5
Update: this is just my least favorite store to go to— they never make sure to tell you who to follow and people in line just cut you off so I’m behind like 4-6 people that I ordered way before them and showed up before them. It’s very frustrating and I already called and gave feedback to a manager still the same process. Only at this store
I went through the drive-thru. I had asked for Chick-fil-A sauce and Polynesian I had asked for no ice in my drink. I was told the app wasn't working and I can get a receipt at the front for my point so I asked her if she could just put that in there to make sure they put my receipt in my bag.
I didn't get my receipt, my drink had ice in it and I didn't get any of my condiments. Usually I check because I don't like wasting my time to have to drive back. But I had to drive back and have them fix my drink I had to get my receipt so I can get my points.
And then it was just disappointing that I got a large fry and I feel like Chick-fil-A never fills up their fry boxes correctly it's practically a medium fry.
Atmosphere: 3
Food: 3
Service: 3
Chick fil a never disappoints
Atmosphere: 4
Food: 5
Service: 5
Food is great. They have the drive through down to an art. So fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
Mobile inside To go service is extremely slow, unorganized, not seamless, and underwhelming.
Atmosphere: 2
Food: 3
Service: 1
The worst in Keller the service is really bad
Atmosphere: 1
Food: 3
Service: 1
Love the way evey Chic Fila stands in line with one another. Amazing food & service always
Atmosphere: 5
Food: 5
Service: 5
It doesn't matter if you go through the drive through, order your food at the counter, or order your food online in the app, it will take you 20 minutes to get your food. This is by far the slowest Chick-fil-A. My tater tots were cold they tasted like they've been sitting there for quite some time. but my sandwich was hot. My drink sat on the counter the whole time. I was waiting, so it's already watery, yay.
Atmosphere: 2
Food: 3
Service: 1
My family except my daughter likes it the food is good the service is kind of slow but fine
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Lots of people waiting around to be helped and there are not enough employees to handle the number of customers. Management needs to do a better job at scheduling more employees to work the nights they have school fundraiser nights.
Atmosphere: 4
Food: 4
Service: 2
Great service and clean dinning area !
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A is always a go to for Firehouse Movers the food is always great & the staff so friendly! They are a model of customer service that alone attracts us to support local businesses!
Atmosphere: 5
Food: 5
Service: 5
First time at this location; i walked in to make a google review but Kennedy told me that she was told to let me know manager was against it🤷♀️
Kennedy took my order, she seemed new and helpful. This has great location, restaurant was clean and food was good. What i loved the most was the awesome friendly service i received by Cathy. She was attentive and provided me with great service. She made my dining experience comfortable.
Atmosphere: 5
Food: 5
Service: 5
All Chick-fil-As are awesome really, but this one is my most favorite!! They are so fast, food is piping hot so it's not like it was sitting around. And the people here are phenomenal!!!
Atmosphere: 5
Food: 5
Service: 5
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