Firehouse Subs Keller Marketplace
1411 Keller Pkwy Ste 200, Keller
(682) 593-7782
Recent Reviews
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Very clean and fast accurate service. Good tasting food also.
Atmosphere: 5
Food: 5
Service: 5
Your drink machine needs work. Diet Coke is bad. Not sure the problem the mix or lack of upkeep on your machine needs to be fixed.
Atmosphere: 4
Food: 5
Service: 5
Delivered and delicious
Food: 5
Service: 5
My favorite sub is the Italian it’s even better with the garlic bread now!
Atmosphere: 5
Food: 5
Service: 5
Food ready on time tried the triple stak.. tasty
Atmosphere: 5
Food: 5
Service: 5
Firehouse is my favorite sandwich shop.
Atmosphere: 5
Food: 5
Service: 5
Great food and service every time we eat here.
Atmosphere: 5
Food: 5
Service: 5
Editing to say that the manager did reach out to me and gave me a full refund.
Horrible, horrible horrible. I ordered online waited 15 min for them to tell me they didn't have the order. Waited another 10 min for them to ask me what my order was again. I said nevermind just give me a refund, they called the manager who told me to do it online, which you can't so now i have to go in tomorrow when she's there. Too bad, i was ready to find a new great place to eat.
Our meal was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches and nice dining area for lunch meeting.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great staff (especially Abby), and great food.
Atmosphere: 5
Food: 5
Service: 5
My meatball sub was very good but, the service was not great. Also, I didn’t really like the feeling on the inside of the restaurant. No one said hello when I walked in. And, it was WAY too expensive. The meatball sub would have been better if the service was better. Not coming back. If you’re thinking about going here, Don’t! Just go to Buffalo Wild Wings next door. I left them a five star review. Will be a lot better of an experience.
Atmosphere: 2
Food: 4
Service: 1
Great place for a quick bite! Definitely use the app!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
We order through the app and use this location frequently. We have always been pl;eased with the food and service staff.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite sandwich in Keller. I probably come here once a week for lunch. The quality is evident when you bite into the sandwich. The Hook & Ladder is my go-to.
A lot of people have given 1-star reviews for bad customer service experiences. I will say that I’ve had less-than-stellar service here, but nothing I would leave a nasty review over - like the guy feeding a hot roast beef sandwich to his three dogs while spouting off obscenities. Classy look, Local Guide.
People seem to forget that a lot of young and inexperienced “kids” get part-time jobs at places like sandwich shops. They are not all the most socially aware people with impeccable customer service skills at age 16. Have some patience.
It is ridiculously hard to find good employees these days, and local businesses and franchises struggle more than ever.
This place definitely tries hard to offer a great product at a reasonable price. Whomever is running this shop is invested and cares about your business. Go support them.
Atmosphere: 5
Food: 5
Service: 4
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