Had a small mix up with my order. I spoke with Austin over the phone and he had great customer service. It's very rare to find good customer service nowadays.
Atmosphere: 5
Food: 5
Service: 5
Joshua DeNoyer
I’m not sure if their customer service could be improved. Absolutely tremendous! The food was delicious as well!
Atmosphere: 5
Food: 5
Service: 5
David James Cosimati
"Worst tasting pizza i have ever eaten. Got extremely sick. Manager didn't care. Dough is no good. Never ever going back. 67 year old. Italian Man. Dave
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Big Brother Pizza
Jenna H.
We placed the order online and chose to pay cash because we had multiple gift cards we wanted to use and couldn't figure out to do it online. Our pizza was delicious!! We got one that was half meat half veggie and one that was half cheese half pepperoni. Our salad was sub par- very dry and not what I remembered. They crammed so many leaves into that container and there wasn't enough dressing to go around! We will order again and skip the salad!
Von Compton
Love it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Cheesecake, Brownie, Cheese and Pepperoni Pizza
Nancy H.
My daughter and son in law ordered a pizza for my birthday because pizza is my favorite food. I will eat ANY pizza, even frozen that I cook at home. I have stated I never met a pizza I didn't like. Now I cannot say that. The pizza that was delivered to us was the WORST I have ever tasted. It was so bad that we ended up putting it in the garbage. It had a very peculiar flavor that I cannot identify. It was just horrible. We will NEVER order anything else from this company.
Daniel W.
I ordered my pizza online last night and the overall ordering process was easy and simple. I wish they would tell me how long it would take (for delivery) before I placed my order, but it wasn't a big deal. It said 55 mins, and it arrived in less than 45. Delivery driver was very kind. Up until now 5 stars. However, the pizza was undercooked. The thin crust was still doughy. I'm usually a 'let's order extra so we'll have left overs for tomorrow' kind of pizza guy. Unfortunately this time, I don't really think I'll eat it today. I'm going to try to cook it in my oven to give it a 2nd chance, but it just had a weird taste due to the crust that I don't think I'll be able to get over. My family all agreed as well. We might give it a 2nd chance down the road. We'll see then.
Carlos Hernandez
Always fresh and beyond any other Pizza these pizzas are truly awesome 10
Atmosphere: 5
Food: 5
Service: 5
Michael Pezet
The Large Big Brother pizza was delicious and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Brother
Rebecca R.
Great service, prompt as they said they would be and the pizzas we ordered were great. Definitely give them a try.
A++ great pizza, grear service and friendly employees, when delivering for them.
acorlew7
This place used to be good. It's gone way downhill just in the last 6 months. The last few times I've ordered, I've ordered extra sauce but received almost no sauce and the pizza was undercooked. I understand flukes happen, but it happened multiple times in a row, so not a fluke. They are too expensive to not get your order right.
Atmosphere: 4
Food: 4
Service: 5
Sandra
If you’re looking for a really good then crust pizza, then Fratelli Pizza here in Keller its for you the pizza was hot and fresh and the plus was the delivery was free. This was my first time trying it and I enjoyed it.
Angelina Alvarez
Our office orders lunch here quite a bit. It is always so delicious. I personally have never had an issue with them. They are always so very friendly and everything is always correct.
Shane Thacker
Great pizza! Friendly, attentive, and quality staff. Thanks for making our community better by running a great business!
Had a small mix up with my order. I spoke with Austin over the phone and he had great customer service. It's very rare to find good customer service nowadays.
Atmosphere: 5
Food: 5
Service: 5
I’m not sure if their customer service could be improved. Absolutely tremendous! The food was delicious as well!
Atmosphere: 5
Food: 5
Service: 5
"Worst tasting pizza i have ever eaten. Got extremely sick. Manager didn't care. Dough is no good. Never ever going back. 67 year old. Italian Man. Dave
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Big Brother Pizza
We placed the order online and chose to pay cash because we had multiple gift cards we wanted to use and couldn't figure out to do it online. Our pizza was delicious!! We got one that was half meat half veggie and one that was half cheese half pepperoni. Our salad was sub par- very dry and not what I remembered. They crammed so many leaves into that container and there wasn't enough dressing to go around! We will order again and skip the salad!
Love it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Cheesecake, Brownie, Cheese and Pepperoni Pizza
My daughter and son in law ordered a pizza for my birthday because pizza is my favorite food. I will eat ANY pizza, even frozen that I cook at home. I have stated I never met a pizza I didn't like. Now I cannot say that. The pizza that was delivered to us was the WORST I have ever tasted. It was so bad that we ended up putting it in the garbage. It had a very peculiar flavor that I cannot identify. It was just horrible. We will NEVER order anything else from this company.
I ordered my pizza online last night and the overall ordering process was easy and simple. I wish they would tell me how long it would take (for delivery) before I placed my order, but it wasn't a big deal. It said 55 mins, and it arrived in less than 45. Delivery driver was very kind. Up until now 5 stars. However, the pizza was undercooked. The thin crust was still doughy. I'm usually a 'let's order extra so we'll have left overs for tomorrow' kind of pizza guy. Unfortunately this time, I don't really think I'll eat it today. I'm going to try to cook it in my oven to give it a 2nd chance, but it just had a weird taste due to the crust that I don't think I'll be able to get over. My family all agreed as well. We might give it a 2nd chance down the road. We'll see then.
Always fresh and beyond any other Pizza these pizzas are truly awesome 10
Atmosphere: 5
Food: 5
Service: 5
The Large Big Brother pizza was delicious and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Brother
Great service, prompt as they said they would be and the pizzas we ordered were great. Definitely give them a try.
Restaurantji Recommends
A++ great pizza, grear service and friendly employees, when delivering for them.
This place used to be good. It's gone way downhill just in the last 6 months. The last few times I've ordered, I've ordered extra sauce but received almost no sauce and the pizza was undercooked. I understand flukes happen, but it happened multiple times in a row, so not a fluke. They are too expensive to not get your order right.
Atmosphere: 4
Food: 4
Service: 5
If you’re looking for a really good then crust pizza, then Fratelli Pizza here in Keller its for you the pizza was hot and fresh and the plus was the delivery was free. This was my first time trying it and I enjoyed it.
Our office orders lunch here quite a bit. It is always so delicious. I personally have never had an issue with them. They are always so very friendly and everything is always correct.
Great pizza! Friendly, attentive, and quality staff. Thanks for making our community better by running a great business!