One of my favorite sub spots, can't get enough, especially the Chipotle Chicken.
Atmosphere: 4
Food: 5
Service: 5
sheerin mckenzie
I just called to place an order, and was treated terribly. The rudest man answered the phone. His accent made it hard for me to understand what he was asking me. So I tried to repeat my answer and he basically yelled at me. Then asked what it was I wanted, my answer was to call another store where they are not rude.
Service: 1
James Inayat
Jersey Mike’s has quickly become one of my go-to spots whenever I’m craving a fresh, high-quality sandwich made just the way I like it. Every visit is consistently great, and the moment you walk in, you can feel the friendly energy from the staff. They’re always welcoming, attentive, and ready to prepare your order with genuine care.
What truly sets Jersey Mike’s apart is the freshness of their ingredients. The bread is always soft and warm, the meats and cheeses are sliced right in front of you, and the veggies taste crisp every time. Whether you order a classic Italian, a delicious Philly cheesesteak, or a custom creation, each sandwich is packed with flavor. Getting it “Mike’s Way” takes it to another level—perfectly balanced seasoning, oil, vinegar, and spices that make every bite memorable.
The store is always clean, well-organized, and fast, even during the busy hours. I also appreciate how consistent they are across visits; you always know you’re getting a great meal. Jersey Mike’s combines quality, speed, and excellent customer service in a way that keeps me coming back. If you’re looking for a satisfying, freshly made sandwich, Jersey Mike’s is definitely worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Aaron Windham
Very rude and condescending employees who will NOT accommodate gluten free requests. Do not eat here! The only way you will get a GF sandwich is if you want to eat frozen bread. They actually seriously asked us if we were okay with having frozen bread. They only made matters worse by treating us rudely and unprofessional. Choose a different jersey mikes if you want GF and if you care about customer service.
Jeffrey Keel
Went at 11 for a Philly. Was told I had to wait 25 minutes so they could make all the online orders. I left. R
Atmosphere: 1
Food: 5
Service: 1
Artix67
Terribly slow, waited 15-20 mins for mine and a friends order to get made.
Sarah
The staff was friendly, the restaurant was very clean and organized. The service was great!
Atmosphere: 5
Food: 5
Service: 5
Aimee Trevino
Employees that work here are horrible. Horrible customer service. We ordered online, food wasn't ready when we got there. A customer that had been waiting in line walked out because they were pissed. Once we finally got our food, the order was wrong. So now we have to wait even longer for them to fix the order. Just horrible. Workers just standing around not helping the customers. We will never eat from this location again. Do not recommend anyone else to eat at this location.
Atmosphere: 1
Food: 4
Service: 1
Drew Stanislaus
Only place I know that’s always out of bread
Rebecca Dickerson
Ordered a #8 no oil/vinegar, great they read that, but got no cheese, no tomatoes, NO extra ($1.75) avocado. Called- they offered refund or remake. Well, I would like to eat the sandwich I ordered, so went back to get remade sandwich. Thank you. Got home. Open it up, all previous missing items are there but on a completely different bread! 🤦🏻♀️Ummm, yah, for driving all the way back to get the correct sandwich and still NOT getting the sandwich I originally ordered (ONLINE ORDER-mind you), yah, I would like my money back too. Why is it so difficult to get the ordered services, especially from an ONLINE order?
Good deal. Got the #13 and it had plenty of meat. The people all had gloves on and were very professional. Highly recommend. I can see why it was the only busy restaurant in the strip mall
Atmosphere: 5
Food: 5
Service: 5
Erin Marie Bailey
Sweet employees! They smile, chat with customers. It’s what makes a business better ty! Employees are Engaging having fun music playing. One employee let me use the restroom before her. Super courteous! I drive from Grapevine just to order here! The employees make this spot wonderful!!! Ty
TL
Have been to Jersey Mike's many times and have never had a problem until today. The service and food has always been excellent. Today I placed an online order at 4:15 and was given a pick up time of 4:31. We arrived a little early, so no problem in having to wait. The problem is that my son was told to get at the end of the line, even though he was there to pick up a online order. I watched from the window as those who came in after my son, continued to get waited on, and my order did not start getting prepared until everyone else was taken care of. I eventually had to walk into the store to ask what was taking so long. I was told that there were only 2 people working. I understand when businesses are shorthanded. What I don't understand is why my son had to continue to wait. The girl with all of the chains around her neck had a terrible attitude, and to top it all off, my order was prepared incorrectly. I received my order at 4:53. TERRIBLE!
David Hiller
Love this place
FRANK TURNER
Want to start by giving Keisha a wonderful shout out. I’ve been to a lot of Jerseys Mikes and have never met a more wooded and outstanding employee. She was the only one working at the time I first arrived and you could tell she had a large amount of orders to get done. I wasn’t in a hurry so I told her to just take her time I was in no hurry. Told her I know how it is when you’re short handed. Another employee Sam came in . Keisha is the type of employee every business would be lucky to have. She was like the Energizer Bunny and didn’t stop the whole time I was there. She was very polite, very considerate and asked me multiple times if I needed anything. Years ago when ever me and my boss would go to lunch if we found some one like her we would offer her a job.. She definitely in my eyes deserves a raise and more help during her shift. Thank you Keisha for making my day.
One of my favorite sub spots, can't get enough, especially the Chipotle Chicken.
Atmosphere: 4
Food: 5
Service: 5
I just called to place an order, and was treated terribly. The rudest man answered the phone. His accent made it hard for me to understand what he was asking me. So I tried to repeat my answer and he basically yelled at me. Then asked what it was I wanted, my answer was to call another store where they are not rude.
Service: 1
Jersey Mike’s has quickly become one of my go-to spots whenever I’m craving a fresh, high-quality sandwich made just the way I like it. Every visit is consistently great, and the moment you walk in, you can feel the friendly energy from the staff. They’re always welcoming, attentive, and ready to prepare your order with genuine care.
What truly sets Jersey Mike’s apart is the freshness of their ingredients. The bread is always soft and warm, the meats and cheeses are sliced right in front of you, and the veggies taste crisp every time. Whether you order a classic Italian, a delicious Philly cheesesteak, or a custom creation, each sandwich is packed with flavor. Getting it “Mike’s Way” takes it to another level—perfectly balanced seasoning, oil, vinegar, and spices that make every bite memorable.
The store is always clean, well-organized, and fast, even during the busy hours. I also appreciate how consistent they are across visits; you always know you’re getting a great meal. Jersey Mike’s combines quality, speed, and excellent customer service in a way that keeps me coming back. If you’re looking for a satisfying, freshly made sandwich, Jersey Mike’s is definitely worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Very rude and condescending employees who will NOT accommodate gluten free requests. Do not eat here! The only way you will get a GF sandwich is if you want to eat frozen bread. They actually seriously asked us if we were okay with having frozen bread. They only made matters worse by treating us rudely and unprofessional. Choose a different jersey mikes if you want GF and if you care about customer service.
Went at 11 for a Philly. Was told I had to wait 25 minutes so they could make all the online orders. I left. R
Atmosphere: 1
Food: 5
Service: 1
Terribly slow, waited 15-20 mins for mine and a friends order to get made.
The staff was friendly, the restaurant was very clean and organized. The service was great!
Atmosphere: 5
Food: 5
Service: 5
Employees that work here are horrible. Horrible customer service. We ordered online, food wasn't ready when we got there. A customer that had been waiting in line walked out because they were pissed. Once we finally got our food, the order was wrong. So now we have to wait even longer for them to fix the order. Just horrible. Workers just standing around not helping the customers. We will never eat from this location again. Do not recommend anyone else to eat at this location.
Atmosphere: 1
Food: 4
Service: 1
Only place I know that’s always out of bread
Ordered a #8 no oil/vinegar, great they read that, but got no cheese, no tomatoes, NO extra ($1.75) avocado. Called- they offered refund or remake. Well, I would like to eat the sandwich I ordered, so went back to get remade sandwich. Thank you. Got home. Open it up, all previous missing items are there but on a completely different bread! 🤦🏻♀️Ummm, yah, for driving all the way back to get the correct sandwich and still NOT getting the sandwich I originally ordered (ONLINE ORDER-mind you), yah, I would like my money back too. Why is it so difficult to get the ordered services, especially from an ONLINE order?
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Good deal. Got the #13 and it had plenty of meat. The people all had gloves on and were very professional. Highly recommend. I can see why it was the only busy restaurant in the strip mall
Atmosphere: 5
Food: 5
Service: 5
Sweet employees! They smile, chat with customers. It’s what makes a business better ty! Employees are Engaging having fun music playing. One employee let me use the restroom before her. Super courteous! I drive from Grapevine just to order here! The employees make this spot wonderful!!! Ty
Have been to Jersey Mike's many times and have never had a problem until today. The service and food has always been excellent. Today I placed an online order at 4:15 and was given a pick up time of 4:31. We arrived a little early, so no problem in having to wait. The problem is that my son was told to get at the end of the line, even though he was there to pick up a online order. I watched from the window as those who came in after my son, continued to get waited on, and my order did not start getting prepared until everyone else was taken care of.
I eventually had to walk into the store to ask what was taking so long. I was told that there were only 2 people working. I understand when businesses are shorthanded. What I don't understand is why my son had to continue to wait. The girl with all of the chains around her neck had a terrible attitude, and to top it all off, my order was prepared incorrectly. I received my order at 4:53.
TERRIBLE!
Love this place
Want to start by giving Keisha a wonderful shout out. I’ve been to a lot of Jerseys Mikes and have never met a more wooded and outstanding employee. She was the only one working at the time I first arrived and you could tell she had a large amount of orders to get done. I wasn’t in a hurry so I told her to just take her time I was in no hurry. Told her I know how it is when you’re short handed. Another employee Sam came in .
Keisha is the type of employee every business would be lucky to have. She was like the Energizer Bunny and didn’t stop the whole time I was there.
She was very polite, very considerate and asked me multiple times if I needed anything. Years ago when ever me and my boss would go to lunch if we found some one like her we would offer her a job..
She definitely in my eyes deserves a raise and more help during her shift. Thank you Keisha for making my day.
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