Very slow delivery. I was notified it was being sent over to door dash. Was supposed to arrive at 3:05 and arrived at 3:35. Pizza was not even close to being hot
Atmosphere: 2
Food: 1
Service: 1
Shirley Simons
Thin and crispy is like eating cardboard!!
Atmosphere: 3
Food: 1
Service: 4
Michael Streb
Negative stars all around. Placed an order, alerted it was ready, and arrived for pick-up, only to have the clueless cashier finally locate my order to tell me they don't have the items on their menu, so they canceled our order by submitting it was ready for pick-up. Never again. They have messed up our order in the past, lesson learned guys.
Sher Bear
This is for the pizza hut of Keller Parkway. Graham was absolutely a peach. Kind, and efficient, and friendly. Asked how my day was going etc. He had a good vibe which came out when he greeted me. I can tell he does it for everyone. Kudos young man and don't ever change. Pizza hut in watauga pls take not because some of you need an attitude adjustment. Just saying.
Atmosphere: 4
Food: 5
Service: 5
George Cortez
Terrible quality
Food: 1
Kim K
Don't bother with delivery. Pizza was not warm and wasn't even in the warming bag. Pizza tasted old not fresh.
Food: 1
Service: 2
Gordon Hanthorn
Ordered Pizza Sunday night an hour before they close via website. Tracker shows order in oven and will be delivered at 11:10PM. At 11:35PM, no pizza. I call the store just to get a message saying they are closed and they cancelled my order. No notice, no nothing. Left the house and went to Dominoes. All they had to do was text and tell me order was cancelled. Typical service nowadays, will never order from their again!
Atmosphere: 1
Food: 1
Service: 1
amarah ayaz
Pizza Hut in Keller is the best. Piping hot and quick delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Rory Bachman
driver arrived and I met him on my front stoop. door was cracked and my two dogs wanted to come out and greet. he started shouting for them to get in, get in. I herded them back in. No threat, no touch, not "in his space". driver was shouting at me how I was breaking the law, and doing illegal things. asked him to just give me the pizza. He stared at me and reluctantly gave it. "I dont even have to give this to you for breaking the law" I took the pizza and turned away to go back in, still on my front stoop. He said he was" going to call the cops now."
I was not happy with my pizza experience.
K L
I messed up on placing my order but didn’t know until I picked it up. They were fabulous and fired up the correct pizza and had me on my way in no time. Thanks for saving the day!
Very accommodating and nice! Kayla was able to help me fix my order and was super friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Chace McBride
They are the worst. They have the worst customer service. I called them 4 times to discuss an order and they hung up with no me as soon as we started talking. I will never order from them again and if I was you I wouldn’t either.
Atmosphere: 1
Food: 1
Service: 1
Derrick Olson
Amber did a fantastic job, she had all the answers to my questions, was very friendly, and gave me exactly what I needed.
Atmosphere: 5
Food: 5
Service: 5
Alex Gongora
Pizza never arrived. Called and was told it would be 20-30 minutes. After waiting 30 minutes I received a text saying the eta would be another 30 minutes. While waiting and watching the tracker they provided they had canceled the order without any notice. Terrible service.
Service: 1
Susan H
Wrong order delivered. Tried calling and it went directly to voicemail every time. Awful customer service.
Very slow delivery. I was notified it was being sent over to door dash. Was supposed to arrive at 3:05 and arrived at 3:35. Pizza was not even close to being hot
Atmosphere: 2
Food: 1
Service: 1
Thin and crispy is like eating cardboard!!
Atmosphere: 3
Food: 1
Service: 4
Negative stars all around. Placed an order, alerted it was ready, and arrived for pick-up, only to have the clueless cashier finally locate my order to tell me they don't have the items on their menu, so they canceled our order by submitting it was ready for pick-up. Never again. They have messed up our order in the past, lesson learned guys.
This is for the pizza hut of Keller Parkway. Graham was absolutely a peach. Kind, and efficient, and friendly. Asked how my day was going etc. He had a good vibe which came out when he greeted me. I can tell he does it for everyone. Kudos young man and don't ever change. Pizza hut in watauga pls take not because some of you need an attitude adjustment. Just saying.
Atmosphere: 4
Food: 5
Service: 5
Terrible quality
Food: 1
Don't bother with delivery. Pizza was not warm and wasn't even in the warming bag. Pizza tasted old not fresh.
Food: 1
Service: 2
Ordered Pizza Sunday night an hour before they close via website. Tracker shows order in oven and will be delivered at 11:10PM. At 11:35PM, no pizza. I call the store just to get a message saying they are closed and they cancelled my order. No notice, no nothing. Left the house and went to Dominoes. All they had to do was text and tell me order was cancelled. Typical service nowadays, will never order from their again!
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut in Keller is the best. Piping hot and quick delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
driver arrived and I met him on my front stoop. door was cracked and my two dogs wanted to come out and greet. he started shouting for them to get in, get in. I herded them back in. No threat, no touch, not "in his space". driver was shouting at me how I was breaking the law, and doing illegal things. asked him to just give me the pizza. He stared at me and reluctantly gave it. "I dont even have to give this to you for breaking the law" I took the pizza and turned away to go back in, still on my front stoop. He said he was" going to call the cops now."
I was not happy with my pizza experience.
I messed up on placing my order but didn’t know until I picked it up. They were fabulous and fired up the correct pizza and had me on my way in no time. Thanks for saving the day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very accommodating and nice! Kayla was able to help me fix my order and was super friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
They are the worst. They have the worst customer service. I called them 4 times to discuss an order and they hung up with no me as soon as we started talking. I will never order from them again and if I was you I wouldn’t either.
Atmosphere: 1
Food: 1
Service: 1
Amber did a fantastic job, she had all the answers to my questions, was very friendly, and gave me exactly what I needed.
Atmosphere: 5
Food: 5
Service: 5
Pizza never arrived. Called and was told it would be 20-30 minutes. After waiting 30 minutes I received a text saying the eta would be another 30 minutes. While waiting and watching the tracker they provided they had canceled the order without any notice. Terrible service.
Service: 1
Wrong order delivered. Tried calling and it went directly to voicemail every time. Awful customer service.
Atmosphere: 1
Food: 1
Service: 1
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