I have ordered from this Starbucks many times, but every time I have problems with the order. The staff keeps getting my order wrong, even though I have clearly stated it. Not only that, when I complained, they justified it with lies, as if I did not know what I ordered. I am really disappointed with this unprofessional service. If the staff does not improve, I will not come back again.
Atmosphere: 1
Food: 1
Service: 1
Diane
Purchase TR mango DF Lemonade on 3/23/25 @ 1:12pm left and get my cloth from laundromat which was less the 150 feet from store)in back of the Starbucks . Came back to get a regular iced tea not a dragon tea but just a regular tea refill. Was. And back less the 30minutes of purchase. It was denied. Point is the other Starbucks store have gave me a refill(while leaving the store). So why is it different here and not consistent with so call rules.
Service: 1
Andres Moreno
Horrible service. I walked out.
Amanda Perez
Order was incomplete.
Atmosphere: 3
Food: 1
Service: 3
Sky Blue
All the staff must be racist. They only greeted Americans among the customers and treated the rest of the Asians as invisible people. They didn't tell me to take my drink even though they put my order in pick-up space. So I just got a cooled coffee. It was the worst experience with Starbucks. I will never go back to a very small Starbucks in the countryside.
Atmosphere: 1
Food: 1
Service: 1
Mary Harness
So I've been in twice and have allergies so I have to have oatmilk. On the second mess up I drank it an now am sick. When I went in to be heard the manager Elora took the time to talk with me and hear and validate my concerns.
Next time I come because I will be giving another chance if my order is right I will adjust to 5 stars.
Elora, thank you. You made me feel so heard and that meant alot to me.
Atmosphere: 5
Food: 1
Service: 5
Jesse Turpin
The spot
Jessica Rodriguez
Don’t go to this Starbucks. It’s awful. The quality of the drinks is always bad and it’s such a shame because it’s so close to my work and home. Added a pic of my coffee before taking a drink. No lies.
Atmosphere: 3
Food: 1
Service: 1
Shelley Dupont
Me and diabetic my boyfriend walked in wanting seasonal pumpkin lattes. Unfortunately Starbucks doesn't offer sugarfree... ? Julian gave us an option around and made a option for him! Julian was simply amazing! ??
Excellent product/service based on the geographic location. Coffe with a great view!
Atmosphere: 5
Food: 5
Service: 4
Azub Man
This is a cool Starbucks locator at historic town Keller, I could not get in the door on my visit yesterday without being greeted by a friendly barista bearing a tray of samples. The order was a ham and cheese croissant. Today I'm having coffee blonde roast and another ham and cheese croissant to go. On my visit today coffee is perfect, not all Starbucks are equal at this, I've had to just throw out $4.00 coffees before. The management at this location must be on top of they're game my coffee does not taste bracesh it's smooth and not too strong which is a issue with other locations I've visited.
Atmosphere: 5
Food: 5
Service: 5
Diana Pyron
Baristas are so nice!! Store is very clean, and let's be real.... Starbucks coffee is ?
Atmosphere: 5
Food: 5
Service: 5
R J
Love the new pineapple ? cloud cake.
Atmosphere: 5
Food: 5
Service: 5
D. Per
Not great. I ordered a nitro with sweet cream and had no sweet cream when I got it. I simply asked an employee behind the counter for the sweet cream and her snarky remark with an attitude was “well next time you want sweet cream, you have to tell them when you order because it’s extra” well I did ask for it and it’s on my cup. You screwed up! Just rude! For the money and tip I left, I wish I hadn’t gone here! I will not be back!
I have ordered from this Starbucks many times, but every time I have problems with the order. The staff keeps getting my order wrong, even though I have clearly stated it. Not only that, when I complained, they justified it with lies, as if I did not know what I ordered. I am really disappointed with this unprofessional service. If the staff does not improve, I will not come back again.
Atmosphere: 1
Food: 1
Service: 1
Purchase TR mango DF Lemonade on 3/23/25 @ 1:12pm left and get my cloth from laundromat which was less the 150 feet from store)in back of the Starbucks . Came back to get a regular iced tea not a dragon tea but just a regular tea refill. Was. And back less the 30minutes of purchase. It was denied. Point is the other Starbucks store have gave me a refill(while leaving the store). So why is it different here and not consistent with so call rules.
Service: 1
Horrible service. I walked out.
Order was incomplete.
Atmosphere: 3
Food: 1
Service: 3
All the staff must be racist. They only greeted Americans among the customers and treated the rest of the Asians as invisible people. They didn't tell me to take my drink even though they put my order in pick-up space. So I just got a cooled coffee. It was the worst experience with Starbucks. I will never go back to a very small Starbucks in the countryside.
Atmosphere: 1
Food: 1
Service: 1
So I've been in twice and have allergies so I have to have oatmilk. On the second mess up I drank it an now am sick. When I went in to be heard the manager Elora took the time to talk with me and hear and validate my concerns.
Next time I come because I will be giving another chance if my order is right I will adjust to 5 stars.
Elora, thank you.
You made me feel so heard and that meant alot to me.
Atmosphere: 5
Food: 1
Service: 5
The spot
Don’t go to this Starbucks. It’s awful. The quality of the drinks is always bad and it’s such a shame because it’s so close to my work and home. Added a pic of my coffee before taking a drink. No lies.
Atmosphere: 3
Food: 1
Service: 1
Me and diabetic my boyfriend walked in wanting seasonal pumpkin lattes. Unfortunately Starbucks doesn't offer sugarfree... ?
Julian gave us an option around and made a option for him! Julian was simply amazing! ??
Atmosphere: 5
Food: 5
Service: 5
Slow slow slow
Service: 1
Restaurantji Recommends
Excellent product/service based on the geographic location. Coffe with a great view!
Atmosphere: 5
Food: 5
Service: 4
This is a cool Starbucks locator at historic town Keller, I could not get in the door on my visit yesterday without being greeted by a friendly barista bearing a tray of samples.
The order was a ham and cheese croissant.
Today I'm having coffee blonde roast and another ham and cheese croissant to go.
On my visit today coffee is perfect, not all Starbucks are equal at this, I've had to just throw out $4.00 coffees before.
The management at this location must be on top of they're game my coffee does not taste bracesh it's smooth and not too strong which is a issue with other locations I've visited.
Atmosphere: 5
Food: 5
Service: 5
Baristas are so nice!! Store is very clean, and let's be real.... Starbucks coffee is ?
Atmosphere: 5
Food: 5
Service: 5
Love the new pineapple ? cloud cake.
Atmosphere: 5
Food: 5
Service: 5
Not great. I ordered a nitro with sweet cream and had no sweet cream when I got it. I simply asked an employee behind the counter for the sweet cream and her snarky remark with an attitude was “well next time you want sweet cream, you have to tell them when you order because it’s extra” well I did ask for it and it’s on my cup. You screwed up! Just rude! For the money and tip I left, I wish I hadn’t gone here! I will not be back!
Atmosphere: 1
Food: 3
Service: 1
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