Subway
12404 Timberland Blvd #204, Keller
(817) 562-4357
Recent Reviews
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I'm so upset I'm shaking. I walk in the guy working is making a large order for another guy whose ethnicity appears to be Indian maybe Hindu (apologizes if I said anything disrespectful I'm just trying to describe) I sit down and wait and start looking at my phone.
I hear the guy leave with his sandwiches so I stand and go to the counter, the worker (also of some Indian heritage) refuses to come out from the back and just starts washing dishes. I stand there for a few minutes calling for help, a woman comes in and stands there with me for a sec and we wait. He finally comes from the back and looks at me but pretends I'm not there and asks the lady for help. The lady points out to him that I'm standing right there he might actually want to help me. He rolls his eyes and says what do you need. The lady and myself promptly walks out. I'm going to find whatever I need to find to contact someone about this.
I'm African American, I would suggest if you are as well do not give this location your money. I'm still in shock as I type this out. Crazy.
The bun was hard as a rock. I couldn’t eat it, but I’d already left the place and went back to work. I would never eat there again.
Atmosphere: 2
Food: 1
Service: 2
Incredible employees!
Atmosphere: 5
Food: 5
Service: 5
Kelly is always smiling. I come to this store because of her happy attitude, suggested items to try. It is always clean here
Atmosphere: 5
Food: 5
Service: 5
Great location! Even when saddled with Subway’s unexplainable policies, they deliver good food. Kelly is great and always remembers my order!
Atmosphere: 4
Food: 5
Service: 5
Everytime I come Kelly takes great care of me and gives me deliscious subs!!!😊😊😊😊
Atmosphere: 5
Food: 5
Service: 5
contrary to what popular opinion might be, i love me some subway.
what i dont love is pulling up to this location and asking for a sandwich and then watching them be stingy with portions only EXCEPT when i ask the lady to put a little lettuce on it and i kid you not; she sprinkles an average amount, pauses, makes eye contact with me and then proceeds to load me up as if i had asked for the opposite. not even to mention her struggling to squeeze mayo out the bottle and thinks lightly tapping it on the counter will do the trick like come on, put some elbow grease into it 😂 interesting experience to say the least
The owner of this store does not understand good business. Shutting people out from every discount that subway offers under the sun is not a good way to promote your business; we as consumers notice these things. Another thing we notice is when the employees look and act like zombies across multiple different visits. All while serving vegetables that are borderline expiring and bread/cookies that hasn't been baked properly. In the midst of the deteriorating operations of the store, the owner spends money on a remodel that somehow made the interior look and feel awkward and worse than before. Try any other subway even if you have to drive farther before you ever come to this one.
Atmosphere: 1
Food: 2
Service: 1
I love this subway! The best one in town for sure!
Atmosphere: 5
Food: 5
Service: 5
We haven’t had subway in a long time, because it seems that every location has just given up on making fresh food and providing good service.
This was a much better experience than we have had in years from any other subway location. Food was fresh, not too much or too little of anything. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lily and the staff were amazing, super friendly and efficient
Atmosphere: 4
Food: 5
Service: 5
It's bad, the service is extremely stingy, adding the ingredients to the bread, but it's good, but they add very little, their hand shakes.
Atmosphere: 1
Food: 1
Service: 1
The owner should be ashamed. How greedy can you get to serve OLD lettuce, OLD vegetables. Seriously? Steer away. There are better places in life.
Atmosphere: 1
Food: 1
Service: 4
Our entire order was wrong. We got 3 sandwiches that were supposed to be toasted, none of them were. My sandwich didn’t have any cheese, and we didn’t receive cheese with our pretzels. My kids threw a fit, this was supposed to be an easy dinner but it turned into a huge inconvenience. ?
Atmosphere: 1
Food: 1
Service: 1
Customer service was not what I would like to call good . Short tempered and rushed , the food after made me want to puke nothing tasted fresh. And all I got was a veggie sandwich. But I actually feel like I would get sick from eating their food
Atmosphere: 2
Food: 1
Service: 1
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