Love it that I’ve ordered here multiple times online and I never get the sauces I pay for
abraham medina
Stopped in during the 75¢ Whataburger rush and Riley at the register was incredible—smiling the whole time, friendly with every customer, projecting her voice to call names (lost her voice) and never missing a beat. Huge credit to her manager and the whole crew for working nonstop and keeping things running smoothly under serious pressure. Outstanding service all around, this is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
Matthew Diaz
15 minutes for 1 burger smh
Cotten Hill
So I got a meal and added a cinnamon bun for my wife. When I got my order they forgot the cinnamon bun so I asked for it again nicely. So they gave me another bag went home. me and my wife were happy until we saw that instead of a cinnamon bun they gave us a messed up salad. I thought it was funny until my wife yelled at me now I'm angry. Thanks whataburger now I aint getting any tonight - zero stars
Corey Chambers
I had minor biopsy of my tongue at nearby hospital and needed something soft to eat. I immediately thought about the shakes at Whataburger. I ordered a large chocolate shake (The Best), Pancakes, and scrambled eggs. The chocolate shake was so soothing to my sore throat from the surgery, I really needed it. The service was excellent and it all hit the spot!
Atmosphere: 4
Food: 5
Service: 5
collin scott
takes 30 minutes minimum to get my order
Atmosphere: 5
Food: 5
Service: 3
Anthony Robertson
I am typically a very patient person although, this has to be the slowest Whataburger I have ever been to if you come to this Location from 10am to 4pm it will take half a decade for you to get your food and DO NO USE THE DRIVE THROUGH it will take even longer there is no need for it to take 25+ minutes in order for me to get my food if there is one car in front of me This place has a lot to work on go to Davis in N. Tarrant Parkway location for better and faster service
Atmosphere: 3
Food: 5
Service: 1
Geo CiMedman
Update on my prior review. This place still has burned-tasting fried foods every time I come. Their fryer oil looks like used motor oil because it is so dark brown and burned. It has pieces of onion rings & fries floating. Manager said if they change it more frequently, they'd get flagged by their bosses for spending too much on oil. That's crazy! But of course fast food mgt always gets bonuses on profitability... so to hell with the customer and quality. HEY Whataburger... charge me 5 cents more and give me QUALITY! My LAST VISIT! There are too many excellent burger places here who concentrate on QUALITY!
Atmosphere: 4
Food: 2
Service: 4
Brandy Summers
My husband picked up what was supposed to be a burger, whatachicken, 2 fries and 2 gravies. He waited forever for our food. When he finally did get it and got home, we only had 1 fry and no gravy. On top of it, everything was cold! This location is awful!
Atmosphere: 3
Food: 1
Service: 1
Kelsey Moeckel
This is now the second time this has happened not typically a person who makes reviews. But we spend $35 every time we go! I am pregnant and crave their burgers. To now get my orders messed up so bad every time! We ordered two adult meal burgers and more but were given one kids meal and one small burger for them to tell us there is nothing they can do for us. So we had to drive back to the store 10 mins out of the way to pick up our right order agin! No apology nothing not even an apple pie or brownie. They acted as if they didn’t mess it up yet we have our receipt! This has happen twice. I have never had such a bad experience at a Whataburger ever till these past few times! My husband has even worked for the company before he knows how they run! This is not okay! The attitude given on the phone each time when we called to let them know it was messed up and we would like to come get our correct order, and we were not being rude at all for them to give us major attitude! Not okay! We understand people make mistakes! But the attitude is unacceptable!
Not a good Whataburger lots of flies in restaurant very slow even for Whataburger standards
Atmosphere: 1
Food: 1
Service: 1
Peyton W.
I ordered ahead of time and had to wait an extra like 15 minutes for my food. I received my drinks with the sides of the cup all wet and sticky from the soda, they didn’t provide the ranch I asked for, food came old and thrown together. I ordered a chicken tender box and the bread wasn’t even cut in half, just folded in half. The sausage egg and cheese taquito I ordered was literally stuck to the wrapping paper and ripped open when i tried to get it. It also had jalapeños in it which I did not ask for. In the bottom of the bag was the fries I ordered, not even in the fries container. Just all loose and thrown in the bottom of the bag. I can’t make this up, by far the least enjoyable experience I’ve had at this location so far.
Food: 1
Service: 1
Michael Mayfield
girlfriend went to get us food her burrito wasn't even wrapped and was tossed in the bag and we had several missing items do not recommend you come here
Love it that I’ve ordered here multiple times online and I never get the sauces I pay for
Stopped in during the 75¢ Whataburger rush and Riley at the register was incredible—smiling the whole time, friendly with every customer, projecting her voice to call names (lost her voice) and never missing a beat. Huge credit to her manager and the whole crew for working nonstop and keeping things running smoothly under serious pressure. Outstanding service all around, this is my favorite location.
Atmosphere: 5
Food: 5
Service: 5
15 minutes for 1 burger smh
So I got a meal and added a cinnamon bun for my wife. When I got my order they forgot the cinnamon bun so I asked for it again nicely. So they gave me another bag went home. me and my wife were happy until we saw that instead of a cinnamon bun they gave us a messed up salad. I thought it was funny until my wife yelled at me now I'm angry.
Thanks whataburger now I aint getting any tonight - zero stars
I had minor biopsy of my tongue at nearby hospital and needed something soft to eat. I immediately thought about the shakes at Whataburger. I ordered a large chocolate shake (The Best), Pancakes, and scrambled eggs. The chocolate shake was so soothing to my sore throat from the surgery, I really needed it. The service was excellent and it all hit the spot!
Atmosphere: 4
Food: 5
Service: 5
takes 30 minutes minimum
to get my order
Atmosphere: 5
Food: 5
Service: 3
I am typically a very patient person although, this has to be the slowest Whataburger I have ever been to if you come to this Location from 10am to 4pm it will take half a decade for you to get your food and DO NO USE THE DRIVE THROUGH it will take even longer there is no need for it to take 25+ minutes in order for me to get my food if there is one car in front of me
This place has a lot to work on go to Davis in N. Tarrant Parkway location for better and faster service
Atmosphere: 3
Food: 5
Service: 1
Update on my prior review. This place still has burned-tasting fried foods every time I come. Their fryer oil looks like used motor oil because it is so dark brown and burned. It has pieces of onion rings & fries floating. Manager said if they change it more frequently, they'd get flagged by their bosses for spending too much on oil. That's crazy! But of course fast food mgt always gets bonuses on profitability... so to hell with the customer and quality. HEY Whataburger... charge me 5 cents more and give me QUALITY! My LAST VISIT! There are too many excellent burger places here who concentrate on QUALITY!
Atmosphere: 4
Food: 2
Service: 4
My husband picked up what was supposed to be a burger, whatachicken, 2 fries and 2 gravies. He waited forever for our food. When he finally did get it and got home, we only had 1 fry and no gravy. On top of it, everything was cold! This location is awful!
Atmosphere: 3
Food: 1
Service: 1
This is now the second time this has happened not typically a person who makes reviews. But we spend $35 every time we go! I am pregnant and crave their burgers. To now get my orders messed up so bad every time! We ordered two adult meal burgers and more but were given one kids meal and one small burger for them to tell us there is nothing they can do for us. So we had to drive back to the store 10 mins out of the way to pick up our right order agin! No apology nothing not even an apple pie or brownie. They acted as if they didn’t mess it up yet we have our receipt! This has happen twice. I have never had such a bad experience at a Whataburger ever till these past few times! My husband has even worked for the company before he knows how they run! This is not okay! The attitude given on the phone each time when we called to let them know it was messed up and we would like to come get our correct order, and we were not being rude at all for them to give us major attitude! Not okay! We understand people make mistakes! But the attitude is unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always a good burger 🍔
Atmosphere: 4
Food: 4
Service: 5
Not a good Whataburger lots of flies in restaurant very slow even for Whataburger standards
Atmosphere: 1
Food: 1
Service: 1
I ordered ahead of time and had to wait an extra like 15 minutes for my food. I received my drinks with the sides of the cup all wet and sticky from the soda, they didn’t provide the ranch I asked for, food came old and thrown together. I ordered a chicken tender box and the bread wasn’t even cut in half, just folded in half. The sausage egg and cheese taquito I ordered was literally stuck to the wrapping paper and ripped open when i tried to get it. It also had jalapeños in it which I did not ask for. In the bottom of the bag was the fries I ordered, not even in the fries container. Just all loose and thrown in the bottom of the bag. I can’t make this up, by far the least enjoyable experience I’ve had at this location so far.
Food: 1
Service: 1
girlfriend went to get us food her burrito wasn't even wrapped and was tossed in the bag and we had several missing items do not recommend you come here
Atmosphere: 1
Food: 1
Service: 1
So good
Atmosphere: 5
Food: 5
Service: 5
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