Every time i ask for extra seasoning on doordash, and every time i don’t get it, so i went in person, and i asked for extra seasoning, and i politely explained that i’d like seasoning not plain greasy wings, they proceeded to put a COMICAL amount of seasoning on my fries ruining them, and almost no seasoning on my wings, ruining them, and based on the reviews i saw coming here, no one likes how this store is being run.
Atmosphere: 3
Food: 1
Service: 1
Ashley Walton
All of the wings were under sauced, practically all were just regular wings at that point. First time ordering from here and will be the last unfortunately.
Food: 1
Sharon Laverne Fuller
The taste of the wings was great! However, the incorrect rub was applied to the boneless wings, and a small amount of fries was included in the large container.
Food: 4
Service: 4
Jay Funes
Good service from Keanua she is really nice and friendly! I’ve eaten here for a long time and I’ve had no problems.
Atmosphere: 5
Food: 5
Service: 5
Dame D.
As it goes with most wing stop franchises the food is very hit or miss. When it’s great it’s well worth the money. When it’s bad it’s full regret of purchase. One good things I can say is this one usually is fairly quick with making your order.
Atmosphere: 3
Food: 3
Service: 4
Harry Antonopoulos
I have ordered from this restaurant several times in the past and the food has always been fine. However last night I attempted to place a to go order and the young lady on the phone was argumentative and insisted I ordered nine wings and not ten. I let this go as I just wanted to place my order. What I couldn’t get past was her saying I was unable to order the two additional tenders until I got to the restaurant to pickup my food because I was using a coupon. What I expressed that this made no sense to me she rude and exclaimed It made sense to her. I canceled my order and took my business elsewhere. It’s unfortunate because the location is close to my house.
Atmosphere: 1
Food: 3
Service: 1
Leti Tavera
Alejandra is the best in customer service and everything! The best Wing Stop around !
Atmosphere: 5
Food: 5
Service: 5
Nyesha Cavil
I placed an online order of the 20 piece boneless wings. I should have known the food was going to be bad. The food was ready several minutes ahead of the given time. The wing had obviously been refried (they were as hard as bricks). The fries were cold. I called and spoke to the shift manager and he wanted me to bring the order back. Now I'm burden with the task of burn extra gas. Needless to say we ate cereal, which wasn't what we wanted. The cereal was fine but I caution anyone about patronizing the Kemah location.
Atmosphere: 1
Food: 1
Service: 1
Brandi Assaker
We got shorted wings and a regular fry when we ordered a large. My husband went back in and the girl told him it was a large so then I go in. I went in and stood there for a couple mons while the workers talked and one guy finally came up and asked what was wrong. Told him what the girl said he said no thats not a large ill fix it and he made the wings that were not put in to. One of the guys heard me and my husband talking about not coming to this location anymore taking the extra time to drive to a location way further because this happens to often. When it does the females always have attitudes when you tell them it was incorrect. The guy gave us 5 free boneless wings and when I got the correct things and I told them he put in 5 wings for us the girl looked at me and said why would he give you free wings. Um I dont know because yall messed up my order then you lied to my husband and told him he had a large fry when he didn't. The guys never have attitudes but the girls always do. The guy worker got in trouble for giving us 5 free BONELESS WINGS. $3.29. We are done with this location and will now drive further to get wingstop
The fact that NO ONE from Wingstop corporate hasn’t responded to ANYONE is absolutely ridiculous and shows they don’t care. Count your days Kemah Location. I will find someone who cares.
Atmosphere: 1
Food: 1
Service: 1
Donnica Pierre
The fries were not as crispy as i like them and the wings were not seasoned well
Food: 3
Sum Brownies
Needs new management
Atmosphere: 1
Food: 3
Service: 1
Dina Kawerdy
Tyren was so nice he’s friendly and I will come again just because of him
Atmosphere: 3
Food: 4
Service: 5
Priscilla
They took forever to make my order, messed it up, still gave me a messed up order again, missed the fries, I had to purchase more fries and somehow they managed to take 20 mins + for just that. Not the mention your employee was just chitchatting with friends instead of focusing in the orders he needed to pack!
Always forget my ranch
Atmosphere: 1
Food: 4
Service: 1
Every time i ask for extra seasoning on doordash, and every time i don’t get it, so i went in person, and i asked for extra seasoning, and i politely explained that i’d like seasoning not plain greasy wings, they proceeded to put a COMICAL amount of seasoning on my fries ruining them, and almost no seasoning on my wings, ruining them, and based on the reviews i saw coming here, no one likes how this store is being run.
Atmosphere: 3
Food: 1
Service: 1
All of the wings were under sauced, practically all were just regular wings at that point. First time ordering from here and will be the last unfortunately.
Food: 1
The taste of the wings was great! However, the incorrect rub was applied to the boneless wings, and a small amount of fries was included in the large container.
Food: 4
Service: 4
Good service from Keanua she is really nice and friendly! I’ve eaten here for a long time and I’ve had no problems.
Atmosphere: 5
Food: 5
Service: 5
As it goes with most wing stop franchises the food is very hit or miss. When it’s great it’s well worth the money. When it’s bad it’s full regret of purchase. One good things I can say is this one usually is fairly quick with making your order.
Atmosphere: 3
Food: 3
Service: 4
I have ordered from this restaurant several times in the past and the food has always been fine. However last night I attempted to place a to go order and the young lady on the phone was argumentative and insisted I ordered nine wings and not ten. I let this go as I just wanted to place my order. What I couldn’t get past was her saying I was unable to order the two additional tenders until I got to the restaurant to pickup my food because I was using a coupon. What I expressed that this made no sense to me she rude and exclaimed It made sense to her. I canceled my order and took my business elsewhere. It’s unfortunate because the location is close to my house.
Atmosphere: 1
Food: 3
Service: 1
Alejandra is the best in customer service and everything! The best Wing Stop around !
Atmosphere: 5
Food: 5
Service: 5
I placed an online order of the 20 piece boneless wings. I should have known the food was going to be bad. The food was ready several minutes ahead of the given time. The wing had obviously been refried (they were as hard as bricks). The fries were cold. I called and spoke to the shift manager and he wanted me to bring the order back. Now I'm burden with the task of burn extra gas. Needless to say we ate cereal, which wasn't what we wanted. The cereal was fine but I caution anyone about patronizing the Kemah location.
Atmosphere: 1
Food: 1
Service: 1
We got shorted wings and a regular fry when we ordered a large. My husband went back in and the girl told him it was a large so then I go in. I went in and stood there for a couple mons while the workers talked and one guy finally came up and asked what was wrong. Told him what the girl said he said no thats not a large ill fix it and he made the wings that were not put in to. One of the guys heard me and my husband talking about not coming to this location anymore taking the extra time to drive to a location way further because this happens to often. When it does the females always have attitudes when you tell them it was incorrect. The guy gave us 5 free boneless wings and when I got the correct things and I told them he put in 5 wings for us the girl looked at me and said why would he give you free wings. Um I dont know because yall messed up my order then you lied to my husband and told him he had a large fry when he didn't. The guys never have attitudes but the girls always do. The guy worker got in trouble for giving us 5 free BONELESS WINGS. $3.29. We are done with this location and will now drive further to get wingstop
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The fact that NO ONE from Wingstop corporate hasn’t responded to ANYONE is absolutely ridiculous and shows they don’t care. Count your days Kemah Location. I will find someone who cares.
Atmosphere: 1
Food: 1
Service: 1
The fries were not as crispy as i like them and the wings were not seasoned well
Food: 3
Needs new management
Atmosphere: 1
Food: 3
Service: 1
Tyren was so nice he’s friendly and I will come again just because of him
Atmosphere: 3
Food: 4
Service: 5
They took forever to make my order, messed it up, still gave me a messed up order again, missed the fries, I had to purchase more fries and somehow they managed to take 20 mins + for just that. Not the mention your employee was just chitchatting with friends instead of focusing in the orders he needed to pack!
Atmosphere: 1
Food: 3
Service: 1
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