It was 9pm and they had pretty much closed down. We wanted to order and Christian said that they were out of mac and cheese. My wife said that’s ok as long as you have chicken. Christian said “I wish we were out of that too.” We won’t be back 👎🏽👎🏽👎🏽👎🏽👎🏽
Atmosphere: 1
Food: 3
Service: 1
Art J
It took 20 minutes to receive my ordered food from inside, and I was second in line. There was a long line for the drive through so I thought, it would be faster to go inside to order. I was wrong! What's sad, some employees were working very slow and standing around, they did not care. Another customer asked me how long I've been waiting. I told him I'm on my 3rd drink so I've been waiting about 20 minutes. My order was very simple. 8 pieces of chicken with one side order and one drink. That should have taken a minute to fill. I could see lots of cooked chicken. Management needs to do better training. On the positive side, the food was delicious as always!
Fred 1975
Ordered a 12 piece chicken family meal threw doordash and when it was delivered there was no chicken. My wife went back to the store and the lady behind the counter was very very rude . My family will never go back.
Eve Brunet
Everything is amazing at the Kerrville Texas location. My only complaint is that I showed up at 12:25 and they were out of gizzards and wouldn't be making more. Other than that and oh not turning lights on at night they are amazing.
J. R.
Quick to serve. Friendly and affordable.
Robert Wippermann
The food was good, I got 3 piece bone in chicken dinner. The fried chicken was fried crispy and hot. The only thing is that the chicken breading was not seasoned much, which you just can't add later. Maybe some more garlic and onion, some herbs would be nice. I probably won't be back. There's better flavored chicken in the many chicken places here in town.
Debra Braden
Freezing in here. Not the only customer who asked for heat. Food got cold fast. Employee just smiled and said “yes ma’m”
Atmosphere: 2
Food: 3
Service: 3
Cathy McCool
Had the chicken livers and they were incredible...fresh, hot and crunchy. So hard to find a place that offers chicken livers anymore, thank you Chicken Express!
Vanessa Williams
I love this Chicken Express! They have THE BEST food. The staff are always doing their best to serve people. This is our FAVORITE chicken place!!! We always cone here and drive 30 min just to get chicken tenders! Thank you to the staff for being here and cooking GREAT food!!!
Wonderful place to eat big chicken pieces but don't take my word try it and see for yourself
Atmosphere: 5
Food: 5
Service: 5
Debbie Pauly
Ordered the #7, grilled chicken club. Had one last week and it was awesome! Ordered one today, it was COLD, and bun was so dry it fell apart at every bite! The only difference in the two orderes was last week we had it cut to share, today we forgot to ask for it to be cut. Must have thought it would be cold anyway by the time we got to our destination, which was sitting in the parking lot to eat it.
Food: 1
Jeni Ware
The last few times I stopped, the food was limited, and what I got was either over-cooked or cold. This used to be the chicken spot... what happened?
Atmosphere: 3
Food: 3
Service: 3
Amber Williams
Very friendly customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
dude thingg
Ive given this place several chances, its the same everytime, They sell fried fish jerky and hushpuppy rocks here.... I prefer normal fried fish platter... I will not be going back.
It was 9pm and they had pretty much closed down. We wanted to order and Christian said that they were out of mac and cheese. My wife said that’s ok as long as you have chicken. Christian said “I wish we were out of that too.” We won’t be back 👎🏽👎🏽👎🏽👎🏽👎🏽
Atmosphere: 1
Food: 3
Service: 1
It took 20 minutes to receive my ordered food from inside, and I was second in line. There was a long line for the drive through so I thought, it would be faster to go inside to order. I was wrong! What's sad, some employees were working very slow and standing around, they did not care. Another customer asked me how long I've been waiting. I told him I'm on my 3rd drink so I've been waiting about 20 minutes. My order was very simple. 8 pieces of chicken with one side order and one drink. That should have taken a minute to fill. I could see lots of cooked chicken. Management needs to do better training. On the positive side, the food was delicious as always!
Ordered a 12 piece chicken family meal threw doordash and when it was delivered there was no chicken. My wife went back to the store and the lady behind the counter was very very rude . My family will never go back.
Everything is amazing at the Kerrville Texas location. My only complaint is that I showed up at 12:25 and they were out of gizzards and wouldn't be making more. Other than that and oh not turning lights on at night they are amazing.
Quick to serve. Friendly and affordable.
The food was good, I got 3 piece bone in chicken dinner. The fried chicken was fried crispy and hot. The only thing is that the chicken breading was not seasoned much, which you just can't add later. Maybe some more garlic and onion, some herbs would be nice. I probably won't be back. There's better flavored chicken in the many chicken places here in town.
Freezing in here. Not the only customer who asked for heat. Food got cold fast. Employee just smiled and said “yes ma’m”
Atmosphere: 2
Food: 3
Service: 3
Had the chicken livers and they were incredible...fresh, hot and crunchy. So hard to find a place that offers chicken livers anymore, thank you Chicken Express!
I love this Chicken Express! They have THE BEST food. The staff are always doing their best to serve people. This is our FAVORITE chicken place!!! We always cone here and drive 30 min just to get chicken tenders! Thank you to the staff for being here and cooking GREAT food!!!
Atmosphere: 5
Food: 5
Service: 5
Delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wonderful place to eat big chicken pieces but don't take my word try it and see for yourself
Atmosphere: 5
Food: 5
Service: 5
Ordered the #7, grilled chicken club. Had one last week and it was awesome! Ordered one today, it was COLD, and bun was so dry it fell apart at every bite! The only difference in the two orderes was last week we had it cut to share, today we forgot to ask for it to be cut. Must have thought it would be cold anyway by the time we got to our destination, which was sitting in the parking lot to eat it.
Food: 1
The last few times I stopped, the food was limited, and what I got was either over-cooked or cold. This used to be the chicken spot... what happened?
Atmosphere: 3
Food: 3
Service: 3
Very friendly customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
Ive given this place several chances, its the same everytime, They sell fried fish jerky and hushpuppy rocks here.... I prefer normal fried fish platter... I will not be going back.
Food: 1
Service: 3
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