McDonald's

600 Sidney Baker St, Kerrville
(830) 896-7644

Recent Reviews

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Cold food 🤬

Ben Moughon

Lobby closed at 7am.

Madison Gorneault

this was the worst experience me and my cousin have ever received at any mcdonald’s location. upon arrival, the worker was extremely rushed and rudely asked us if we had our order already picked out. when my cousin had politely asked to do two separate orders, the man talking screamed into the speaker “no we can’t do that right now.” we know that this just simply isn’t true because while paying for it we had asked the lady if they didn’t allow separate orders, to which she said “yes we actually can do that.” back to the ordering, the man consistently rushed us rudely interrupting what we were trying to say by asking if we were done, and had overall poor customer service. once we revived our food, my cousin asked for some ketchup, and the lady shoved the ketchup at her with full force. along with that our fries were basically cold and my carmel frappe had like no carmel. this was a horrible experience and you MUST get your staff in check.

Atmosphere: 1

Food: 3

Service: 1

Anne Narkunas

Only stopped for beverages

William Butler

Fries and Quarter Pounder were both cold. The burger patty was over cooked and dry.it had probably been held too long.

Atmosphere: 2

Food: 2

Service: 3

Ethan Mavross

Joesef was sooo nice. The food was amazing and he was constantly cleaning. He even got a tooth brush and got every detail of the tables. He goes above and beyond with his customer service. He has enthusiasm and friendlyness. Definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

CJ Reck

Fast and friendly.

Kid-friendliness: Kid friendly

Wheelchair accessibility: Wheelchair accessable

Recommended dishes: Sausage Mcmuffin, Cheeseburger, World Famous Fries, Quarter Pounder Hamburger, Mcdouble, Double Quarter Pounder with Cheese, Sausage Mcmuffin with Egg, Double Cheeseburger, Oatmeal Raisin Cookie, Strawberry & Crème Pie, Dr Pepper, Sausage Biscuit with Egg, Big Mac, Chicken Mcnuggets

Well Nevermind

Small, but decent M Donald's. Love most, updated with electrical outlets close to most booths. The food was hot and fresh (for a McDonald's) and overall it was a good experience.

Atmosphere: 4

Food: 5

Service: 3

Maico Toledo

THE STAFFS IS OK BUT SLOW. I UNDDERSTAND VERY BUSY. FOOD TOOK TOO LONG AND LITTLE COLD. RESTROOM NEED TO BE

Atmosphere: 1

Food: 3

Service: 1

Brittany Bennight

Staff is friendly, but orders are constantly made incorrectly and the parking situation is a mess.
Updated to add that they regularly close the entire restaurant well before the posted closing time.

Atmosphere: 2

Food: 2

Service: 1

Scott Fisher

Store was clean and the staff was friendly. What more could you want?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese

Deanna Hester

The young man cleaning the lobby on the evening of the 11 th of January parked the mop bicket behind my chair and mopped u Der and around the table I was setting at and did not have wet floor signs out.
Management needs to train better. Etiquet was absolutely not observed

Atmosphere: 3

Food: 5

Service: 5

JT Fenton

Get the 20 peice and a basket of fries. Will feed 4 kids easily and in a pinch without breaking the bank.

cursed acc

Terrible customer service one of the cashiers was being very rude and it made me almost leave without my food. I DO NOT RECOMMEND EVER COMING HERE!

Atmosphere: 1

Food: 3

Service: 2

Christina Rios

My mcrib was little cold and fries too. After eating half of my sandwich, I found a long dark hair in it. Then I found a second hair. I have never been so grossed out before eating from this restaurant. The health department should definitely pay them a thorough visit/ inspection. Will not go back there again.

Atmosphere: 3

Food: 1

Service: 3

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