McDonald's
2128 Sidney Baker St, Kerrville
(830) 792-5575
Recent Reviews
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I am a DoorDash driver and I like to make sure the orders are filled properly and no missing items . The first girl at the counter was more than obliged to show me the order was all there before she sealed it but another employee by the name of Amber seemed to not like that request. She did not want to verify the order with me and argued with the other employee about doing so. She seemed like she was very overwhelmed working under pressure. As I was waiting several people from drive thru and dining room came to the counter and said they were missing items and told me to make sure the order was right because it never is from this store. Hence why I was verifying..
Atmosphere: 1
Food: 2
Service: 1
Girl drive-through was rude from the get-go made me pull up to the first reserve drive-through spot and no one else was in line. I said please bring me ketchup and salt. She said OK all rude. I pulled up and waited 10 minutes for one order of fries and a spicy McChicken sandwich and the girl didn’t even put the salt or ketchup in the bagwill not be returning
Service: 1
3 breakfast sandwiches for more than $30. Nope not me.
Atmosphere: 1
Food: 2
Service: 1
Ice Coffee, Perfect!
Atmosphere: 5
Food: 5
Service: 5
Order was incorrect. Phones the store multiple times to no avail. The phone was never answered. The money I spent was waited as well as the order. The nearest McDonald's to my home is 70 miles away. So we consider eating at a McDonald's a treat.
Atmosphere: 4
Food: 2
Service: 4
Best double meat McDonald's burger I ever had. Serve said all burgers are cooked and served immediately, not under warming lights. This McDonald's takes pride in it's work.
Atmosphere: 5
Food: 5
Service: 5
Every-time I come to this McDonald’s my food is always hot and fresh!! Felicia helped us out and gave us some of the best service I’ve ever had at a McDonald’s!! Thank you!! :)
Atmosphere: 5
Food: 5
Service: 5
Always very friendly
Atmosphere: 5
Food: 5
Service: 5
Took one star off because of the high prices other than that it's great if you're on the go!
Atmosphere: 4
Food: 4
Service: 5
Good services
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 2 ice cream cones and a medium fry. Sat down to wait, got my fries about 3 minutes later. Still waiting on just TWO cones. Went up to ask the cashier about them and he said that he would get in trouble for making them and if he asked somebody in the back he would get yelled at. Five minutes went by and then he just decided to make them anyway. Cashier was very well mannered and nice, but as for the rest of the staff very disrespectful towards their cashier. Very uncalled for by the staff, they should learn how to treat their coworkers better because it looks very unprofessional to customers. They were saying that they didn’t care about making our ice cream cans when we literally paid for them and waited about 10 minutes for them. Literally just two ice cream cones. What’s so hard about that do better McDonald’s by I 10
Atmosphere: 1
Food: 3
Service: 1
The service is hit or miss on our way to our destination service and food fresh and hot and great service......on the way home not so good cold food and the service not to good
Atmosphere: 4
Food: 4
Service: 5
I would add one more star for helpful, friendly service. This place clearly takes pride in standard fast-food done with plus-level care and service.
Atmosphere: 5
Food: 5
Service: 5
Every time I go there to order food, I would like a milkshake or an ice cream. They don’t have it because the machine is down or they can’t serve it. The same thing goes for the frappe when I order breakfast like a frappe they don’t have it or they can’t serve it.
If you can’t serve something because the machine is broken, take it off the menu.
Atmosphere: 1
Food: 1
Service: 1
Loved the employee at drive thru she was a real nice lady, hard day at work and she just made our evening much better thanks again
Atmosphere: 5
Food: 5
Service: 5
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