Excellent service! And everything was perfect except for the location. The city of Kerrville has made this particular little shopping building out in front of the shopping center that has three little eating places in it including the Starbucks, impossible to get to with the stupid barrier for people trying to come off the freeway and go to this location despite the fact there was absolutely no traffic whatsoever I mean this is Kerrville it's not exactly houston! My suggestion would be Starbucks, Qdoba and anything else in that building close down their location when the lease runs out and moves somewhere more accessibility friendly shame on kerrville! You can't stop stupid, and Darwinism headed people who won't wait and get in an accident because they're impatient are going to happen regardless. Punishing everybody else for it is just plain stupid. Let Darwinism take its toll then the problem is eliminated.
Atmosphere: 3
Food: 5
Service: 5
Kaitlyn
Teas were made perfectly but drive through took a little longer. Probably holiday season craziness. Great view of the river side with large windows.
Atmosphere: 5
Food: 5
Service: 4
Donna Edens
Super nice cashier!
Atmosphere: 5
Food: 5
Service: 5
Charlene Black
One of our favorite Starbucks locations.
Atmosphere: 5
Food: 4
Service: 5
Sally Ohlsen
Brutista was very friendly and professional. Coffee was made perfect
Atmosphere: 5
Food: 5
Service: 5
Haley Tomerlin
Absolutely love the staff, and this is only my second time ever here lol. 🥹💕
Atmosphere: 5
Food: 5
Service: 5
elisabeth thomas
Everything tasted great, but the wait time was INSANE. We waited 30 minutes for 2 lattes. Multiple customers were commenting on how they will be late for work or school because if how long orders were taking. Some had ordered on the app, and others in person at the counter. I will NEVER be going to this location unless I have the day off work. Baristas were all polite, but this was literally the worst coffee shop experience I've had in years.
Atmosphere: 3
Food: 5
Service: 1
Regena Collier
Clean inside and outside. The service was prompt and correct. Easy access
Atmosphere: 5
Food: 5
Service: 5
linda
there’s an asian girl that works there if i knew her name i would totally name drop but everytime she serves us our drinks she either doesn’t give us the right amount of change or messes somthing else up for instance we paid with a $50 dollar bill for $14 dollars worth of drinks and gave us $10 dollars in change? that math doesn’t add up and it had happened previously with the same girl counting the change to give back to us and the amount she gave us was wrong yet again. another time she didn't give us the food we order and if she did she only gave us one item instead of two but still charged us for everything a different time she made our drinks wrong to where they tasted terrible one time she made my drink and it was spicy!?!? i didn’t think a coffee frappuccino was supposed to be spicy. she makes me not want to return to that location and when i do return i dread seeing her and getting her as my barista because i know my experience is going to be awful yet again so to the Starbucks managers you need to fix some things because this shouldn’t happen every time i want to enjoy a drink from your establishment.
Atmosphere: 5
Food: 4
Service: 1
Jose Nava
Tried the strawberry matcha. To my surprise it was actually very good. Do recommend giving it a try, especially on a hot summer day!
I don't drink coffee. But I came here for a school project. I got a non caffeinated drink. I would go back again in the future.
Atmosphere: 3
Food: 3
Service: 3
Jess
Employees were so sweet
Atmosphere: 5
Food: 5
Service: 5
C J
Typical Starbucks.. this one is better than the one at the interstate
Ana Negrete
WATER DENIED!!!! We just had whole breakfast and by the time we were leaving at the end my daughter ask for water they denied it and it's was for our little baby TODAY MAY 26TH 2025 11:40 AM
Food: 4
Service: 1
Briza Negrete
I purchased something today and ate outside with my family, it’s hot and my kid finished his water, I went back inside to ask for a water cup and they told me no unless I purchase something, I informed them that I did already and it’s for my kid, the lady didn’t want to listen and kept telling me I had to purchase something. I had to raise my voice at her and told her I already purchased a freaking item with my family and we were outside eating, I just want a water, because my kid is and thirsty. And she finally ended up giving it to me. I’m sorry, I get were busy, I’ve worked in fast food for 3 years. But don’t argue with a customer over a water for a KID. I shouldn’t repeat myself 3 times telling you I already purchased something then raise my voice to finally get a damn water.
Excellent service! And everything was perfect except for the location. The city of Kerrville has made this particular little shopping building out in front of the shopping center that has three little eating places in it including the Starbucks, impossible to get to with the stupid barrier for people trying to come off the freeway and go to this location despite the fact there was absolutely no traffic whatsoever I mean this is Kerrville it's not exactly houston! My suggestion would be Starbucks, Qdoba and anything else in that building close down their location when the lease runs out and moves somewhere more accessibility friendly shame on kerrville! You can't stop stupid, and Darwinism headed people who won't wait and get in an accident because they're impatient are going to happen regardless. Punishing everybody else for it is just plain stupid. Let Darwinism take its toll then the problem is eliminated.
Atmosphere: 3
Food: 5
Service: 5
Teas were made perfectly but drive through took a little longer. Probably holiday season craziness. Great view of the river side with large windows.
Atmosphere: 5
Food: 5
Service: 4
Super nice cashier!
Atmosphere: 5
Food: 5
Service: 5
One of our favorite Starbucks locations.
Atmosphere: 5
Food: 4
Service: 5
Brutista was very friendly and professional. Coffee was made perfect
Atmosphere: 5
Food: 5
Service: 5
Absolutely love the staff, and this is only my second time ever here lol. 🥹💕
Atmosphere: 5
Food: 5
Service: 5
Everything tasted great, but the wait time was INSANE. We waited 30 minutes for 2 lattes. Multiple customers were commenting on how they will be late for work or school because if how long orders were taking. Some had ordered on the app, and others in person at the counter. I will NEVER be going to this location unless I have the day off work. Baristas were all polite, but this was literally the worst coffee shop experience I've had in years.
Atmosphere: 3
Food: 5
Service: 1
Clean inside and outside.
The service was prompt and correct.
Easy access
Atmosphere: 5
Food: 5
Service: 5
there’s an asian girl that works there if i knew her name i would totally name drop but everytime she serves us our drinks she either doesn’t give us the right amount of change or messes somthing else up for instance we paid with a $50 dollar bill for $14 dollars worth of drinks and gave us $10 dollars in change? that math doesn’t add up and it had happened previously with the same girl counting the change to give back to us and the amount she gave us was wrong yet again. another time she didn't give us the food we order and if she did she only gave us one item instead of two but still charged us for everything a different time she made our drinks wrong to where they tasted terrible one time she made my drink and it was spicy!?!? i didn’t think a coffee frappuccino was supposed to be spicy. she makes me not want to return to that location and when i do return i dread seeing her and getting her as my barista because i know my experience is going to be awful yet again so to the Starbucks managers you need to fix some things because this shouldn’t happen every time i want to enjoy a drink from your establishment.
Atmosphere: 5
Food: 4
Service: 1
Tried the strawberry matcha. To my surprise it was actually very good. Do recommend giving it a try, especially on a hot summer day!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I don't drink coffee. But I came here for a school project. I got a non caffeinated drink. I would go back again in the future.
Atmosphere: 3
Food: 3
Service: 3
Employees were so sweet
Atmosphere: 5
Food: 5
Service: 5
Typical Starbucks.. this one is better than the one at the interstate
WATER DENIED!!!! We just had whole breakfast and by the time we were leaving at the end my daughter ask for water they denied it and it's was for our little baby TODAY MAY 26TH 2025 11:40 AM
Food: 4
Service: 1
I purchased something today and ate outside with my family, it’s hot and my kid finished his water, I went back inside to ask for a water cup and they told me no unless I purchase something, I informed them that I did already and it’s for my kid, the lady didn’t want to listen and kept telling me I had to purchase something. I had to raise my voice at her and told her I already purchased a freaking item with my family and we were outside eating, I just want a water, because my kid is and thirsty. And she finally ended up giving it to me. I’m sorry, I get were busy, I’ve worked in fast food for 3 years. But don’t argue with a customer over a water for a KID. I shouldn’t repeat myself 3 times telling you I already purchased something then raise my voice to finally get a damn water.
Service: 1
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