Subway

228 Junction Hwy Suite A, Kerrville
(830) 792-5565

Recent Reviews

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Donna S

Jackie is awesome love her! Very fun and lively.

Atmosphere: 5

Food: 5

Service: 5

Alicia DAmato

very clean shop, young man was friendly and helpful. the quality of the ingredients has improved in the last few years. I am very pleased

Atmosphere: 5

Food: 5

Service: 5

B. W.

This undoubtedly has to be one of the worst Subway restaurants within 100 miles!
Dirty everywhere inside, air conditioning vents and ceiling covered in black dust and dirt, mold.
The food isn't covered properly and the entire serving line is food mixed up with each other and spilled ingredients left on the line, making for a recipe for food poisoning in my opinion!
Employees are rude, unsanitary, and don't care anything about themselves, much less customer service and cleanliness!
This location is a health violation to even be open, in my opinion, and I will be contacting the city immediately!

Atmosphere: 1

Food: 1

Service: 1

Debra

The lady was so rude, about my service dog.

Service: 1

Lizzy Alvarez

Dillon always provides great customer service when we come in. We enjoy when he's working.

Atmosphere: 5

Food: 5

Service: 5

Bryan M

after 2 hours was unable to place an order on their website, or even call and have someone answer. very poor customer relations

Anabel Hewitt

I want to give a big shout out to Amber who was working. She had some people she was already helping and when I walked in she made sure to welcome me with a very friendly welcome. She was not helping the other people had them laughing as she was getting them taken care of, which shows she was not only friendly she could do it and still be fast. Then as she’s helping me she had me laughing and was so nice. She kept that place very clean. I will definitely come back when she’s here!

Atmosphere: 5

Food: 5

Service: 5

Kirk Kinley

Not always open during posted hours. Health Department rating not the greatest. Will not go back until there is a change in ownership.

Atmosphere: 1

Food: 1

Service: 1

Payton Montgomery

Awful awful customer service. Just ride and snarky. “Yeah I heard you” “ma’am I gave you that already” when you ask for extra. I understand there’s rules employees have on how much they can put on a sandwich but it doesn’t hurt to be polite and smile. Woman with bun glasses skinny arched brows and too much blush is awful. If you’re looking for a job don’t bother.

Aly Jeffers

The girl was super rude I asked for more pickles in she put 2 more pickles. She Put the nasty parts of tomato's on my bf sandwich. We got chicken teriyaki in she put the smallest about of sauce my sandwich is dry. Basically she was rude the whole time in acted like the topping came outta her pay check never had such a small 12inch sandwich from subway. I'd go to another subway then this one you gonna get better service in food as where!!!

Atmosphere: 4

Food: 1

Service: 1

Joni Conenna

The meatball sub was terrific and the service was top notch

Atmosphere: 4

Food: 5

Service: 5

Remmi Fernandez

Ordered a BLT Togo. I was shorted on my bacon, there is supposed to be 8 slices (being previously worked at Subway, I knew this and it was mostly bread). Then I found rotten lettuce and onion ends in my sandwich. Had to go back for sauce for my sandwich because even though I ordered extra there wasn’t extra. There was no oil and vinegar like I requested.
I will say the young lady working was very sweet and considerate. Good customer service.
She may need just a little more training?
Someone to show her what is acceptable to put on a sandwich?
Idk. Thoroughly disappointed ?

Atmosphere: 3

Food: 1

Service: 3

Maria Lopez

Their subs have always been great
You order what you want, how you want it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Chocolate Chip Cookie

Brandi Hundley

The crew was extremely nice. Would have been a great experience, but then my husband found a giant sharp shard of plastic in the first bite of his sandwich.

Atmosphere: 3

Food: 1

Service: 2

james naismith

They did a great job great attitude and took pride making my subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Cinnabon Footlong Churro, Subway Club

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