This place sucks. The employees suck. The manager sucks. Do yourself a favor and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Nichole Garza
Very rude people working at the drive through! The manager was also very rude! I would recommend you just go to Taco Casa! Very friendly environment!
savanna
i love taco bell sm but all the employees are teens and completely disrespectful. i work in fast food so ik how frustrating work can be and even still they are UNBELIEVABLY rude. especially in the drive thu was told “aight go to the window” n just waiting for food for over 20 mins is inane
Atmosphere: 1
Food: 3
Service: 1
Amanda Rose Hernandez
All seemed fine until the lazy girl working there drops food on the floor the proceeds to put everything back into its box/to go bag and walks it out to the customer. Barf. So sorry you had to eat that whoever you were.
Atmosphere: 1
Food: 1
Service: 1
Maive Vi
Rude for the whole experience! I made my order through the drive in. My normal order I’ve had it a million times no issues. After ordering it they said the items I wanted to add to my Crunchwrap was too much and they couldn’t make it. Which was weird but I do add a bit to it maybe one or two more items then they’re used to with one being a replacement. This isn’t the end of the world but their attitude through it was rude. After coming to a conclusion they could give me the add-ins on the side I got my food and left. Getting home and ready to eat I realize I have barely any fries, which made me upset. And when I was adding my add-ins I was gravely mad. The one thing I wanted replaced was the beef (I don’t eat meat) was still there instead of my potatoes. Not happy👎🏾
Atmosphere: 1
Food: 1
Service: 1
SCMS Premier
When did they decide you can't speak to anyone to order Good evening, welcome in, no communications and don't ask a question the girl at the front doesn't want to be bothered.. feel like i was an inconvenience to them that we ordered and didn't pre-order on the app or wasn't a mobile delivery
Atmosphere: 1
Service: 1
Larraine McCullin-Martinez
Its ok
Atmosphere: 5
Food: 5
Service: 5
Lauren Westgate
Waited 25 minutes in the drive-through with 3 other customers. Finally went in to ask for a refund and there were several other angry customers waiting for their order, as well as two customers with their order all laid out on the table, obviously made incorrectly. When I got up to the counter, there were 7 teenagers all making the same burrito together (Not an exaggeration). I asked for a refund and was told I would not be able to get one because the manager wasn’t there. When I asked what the manager‘s name was, the little girl working the drive-through laughed in my face and walked away. Luckily Elijah, the one that seemed to be the most sensible, said the manager would be there in the morning and that the girl’s name at the drive-through was Brooklyn. I’ve tried calling corporate several times and just keep getting put on hold. DO NOT GO HERE unless you want to wait at least half an hour to receive your order, only to then have to have it remade because it’s wrong. Management and corporate should be absolutely ashamed of this location. I should’ve known based off of all of the other horrible reviews 🤦♀️
JT Fenton
Its taco bell.
kimberly tinsley
Ordered two chips and cheese sides and got this. For $2.99 a piece this is a ridiculous amount of cheese to put in a cup. My 9 year old still had over half a bag of chips left when the cheese ran out 😑. Come on now.
Allow me to add to the 1 star reviews. I was a Taco Bell worker and shift manager through my college years, so I know what it takes to make a store successful. This place doesn't have a clue. I wasn't impressed, but if you enjoy dirty restaurants, terrible customer service and bad food, you might love it here.
Brett Nordick
Got my food quick. Thanks for that
Atmosphere: 5
Food: 5
Service: 5
Kylie Cranfill
Awful staff, rude, doesnt listen to order, then when it's wrong they get pissed off and take forever or don't acknowledge you at all. Bad attitudes all around. Horrible staff.
This place sucks. The employees suck. The manager sucks. Do yourself a favor and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Very rude people working at the drive through! The manager was also very rude! I would recommend you just go to Taco Casa! Very friendly environment!
i love taco bell sm but all the employees are teens and completely disrespectful. i work in fast food so ik how frustrating work can be and even still they are UNBELIEVABLY rude. especially in the drive thu was told “aight go to the window” n just waiting for food for over 20 mins is inane
Atmosphere: 1
Food: 3
Service: 1
All seemed fine until the lazy girl working there drops food on the floor the proceeds to put everything back into its box/to go bag and walks it out to the customer. Barf. So sorry you had to eat that whoever you were.
Atmosphere: 1
Food: 1
Service: 1
Rude for the whole experience! I made my order through the drive in. My normal order I’ve had it a million times no issues. After ordering it they said the items I wanted to add to my Crunchwrap was too much and they couldn’t make it. Which was weird but I do add a bit to it maybe one or two more items then they’re used to with one being a replacement. This isn’t the end of the world but their attitude through it was rude. After coming to a conclusion they could give me the add-ins on the side I got my food and left. Getting home and ready to eat I realize I have barely any fries, which made me upset. And when I was adding my add-ins I was gravely mad. The one thing I wanted replaced was the beef (I don’t eat meat) was still there instead of my potatoes. Not happy👎🏾
Atmosphere: 1
Food: 1
Service: 1
When did they decide you can't speak to anyone to order
Good evening, welcome in, no communications and don't ask a question the girl at the front doesn't want to be bothered.. feel like i was an inconvenience to them that we ordered and didn't pre-order on the app or wasn't a mobile delivery
Atmosphere: 1
Service: 1
Its ok
Atmosphere: 5
Food: 5
Service: 5
Waited 25 minutes in the drive-through with 3 other customers. Finally went in to ask for a refund and there were several other angry customers waiting for their order, as well as two customers with their order all laid out on the table, obviously made incorrectly. When I got up to the counter, there were 7 teenagers all making the same burrito together (Not an exaggeration). I asked for a refund and was told I would not be able to get one because the manager wasn’t there. When I asked what the manager‘s name was, the little girl working the drive-through laughed in my face and walked away. Luckily Elijah, the one that seemed to be the most sensible, said the manager would be there in the morning and that the girl’s name at the drive-through was Brooklyn. I’ve tried calling corporate several times and just keep getting put on hold. DO NOT GO HERE unless you want to wait at least half an hour to receive your order, only to then have to have it remade because it’s wrong. Management and corporate should be absolutely ashamed of this location. I should’ve known based off of all of the other horrible reviews 🤦♀️
Its taco bell.
Ordered two chips and cheese sides and got this. For $2.99 a piece this is a ridiculous amount of cheese to put in a cup. My 9 year old still had over half a bag of chips left when the cheese ran out 😑. Come on now.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Allow me to add to the 1 star reviews. I was a Taco Bell worker and shift manager through my college years, so I know what it takes to make a store successful. This place doesn't have a clue. I wasn't impressed, but if you enjoy dirty restaurants, terrible customer service and bad food, you might love it here.
Got my food quick. Thanks for that
Atmosphere: 5
Food: 5
Service: 5
Awful staff, rude, doesnt listen to order, then when it's wrong they get pissed off and take forever or don't acknowledge you at all. Bad attitudes all around. Horrible staff.
Atmosphere: 1
Food: 1
Service: 1
Great people great value
Atmosphere: 5
Food: 5
Service: 5
It's taco bell. What more is there to say?
Atmosphere: 1
Food: 3
Service: 2
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