ITS HEB....NUFF SAID. Also if you're looking for the spot to get the best chicken tenders in Kerrville, this is where you need to go! I know that sounds silly because I'm reviewing a barbecue place, don't get me wrong the barbecue's good! But these chicken tenders are supreme! They're fries are super delicious and sometimes I order them alone! Also they have this cool little deal where if you buy one of their mugs which even at the largest size is 10 bucks, you can always go in at any point in time and get refill for $0.99! I bought the biggest mug of course! It's always clean and the service is always great! There is an entire bar to sit at with USB ports and charging stations in case you would like to go in and sit and do a little bit of work! Any type of seating that you prefer is there! There is a bar with bar stools! There are high top tables with bar stools! There are regular tables with regular chairs! And there are booths! I don't know what significance that has, but it literally has all the different types of seating š¤£š¤š¼ it's always nice and cool in here too and never stuffy! Make this a regular spot for yourself!
Atmosphere: 5
Food: 5
Service: 5
David Harris
So we walk in and are immediately told they donāt take cash. Thatās fine I always pay with card. Then we attempt navigate a kiosk with 6000 choices. Finally get that done and go to pay and get the circle of death on the screen. Then a lady comes around the counter to look whatās happening. She says well itās because you have beer on there. My response was well you have beer as choice! She responds that you canāt buy beer on the kiosk. But she offers to walk me to the other side of Kerr county in the store to some customer service counter to get beer. My response was never mind. Might look into a restaurant manager. Probably would go along way here!
Atmosphere: 2
Food: 4
Service: 1
Chris Palomarez
The Mac and cheese was great. The brisket BBQ sandwich was big and filling. Iām not sure why but the root beer hit different here. Good stuff!!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Vela
First time here! Friendly customer service and great brisket sandwich with mac n cheese
Atmosphere: 5
Food: 5
Service: 5
Lorrie Hoover
Jenna went above and beyond to meet our needs! Her customer service was top notch and made sure we had everything taken care of! We will be using this specific location for our future needs and parties!
Atmosphere: 5
Food: 5
Service: 5
Amalia Herrin
1st time eating at True BBQ at heb and everything I had was amazing, definitely coming back. Come try it you will not be disappointed.
Steve Basting
Great Food
Atmosphere: 5
Food: 5
Service: 5
Izamari Garcia
Amazing food every single time! They have a great variety for literally everyone!
Atmosphere: 5
Food: 5
Service: 5
Alex G
Each and every time we come, they are out of chicken and brisket. We try to come at least before 5 and still get the same outcome. Each and every day. Very disappointing location as we love, i'm getting barbecue from true, texas, barbecue, out of austin
Atmosphere: 1
Food: 1
Service: 1
Jim Reeves
the bbq especially the brisket is good. however every timeI try to order online the app indicates none of the meat is available. when i CALL the store they say they have meat. the app won't load on my old iPhone fut when I use firefox with windows 11 I get the same results (unavaiaible) the app is messed up and has been foe months. I have been getting favor frim Bills bow everytime
Food was amazing customer service was great overall experience will be coming back
Atmosphere: 5
Food: 5
Service: 5
Juan Valdez
Great as always! Best bbq spot in Kerrville!
Jill Evans
Reba is the best. We are currently on a road trip and I wanted to try some Bbq before we left Texas. She made some amazing recommendations when I didnāt know what to order. The food and tea were amazing.
Stephanie Lundgren
We ordered the new Poboy sandwich which was tiny, almost void of meat. The loaded potatoes were crumbling dry and had almost no pork, cheese, or sour cream.
mike hoover
Great Food and employee Jenna is really good with customers.
ITS HEB....NUFF SAID. Also if you're looking for the spot to get the best chicken tenders in Kerrville, this is where you need to go! I know that sounds silly because I'm reviewing a barbecue place, don't get me wrong the barbecue's good! But these chicken tenders are supreme! They're fries are super delicious and sometimes I order them alone! Also they have this cool little deal where if you buy one of their mugs which even at the largest size is 10 bucks, you can always go in at any point in time and get refill for $0.99! I bought the biggest mug of course! It's always clean and the service is always great! There is an entire bar to sit at with USB ports and charging stations in case you would like to go in and sit and do a little bit of work! Any type of seating that you prefer is there! There is a bar with bar stools! There are high top tables with bar stools! There are regular tables with regular chairs! And there are booths! I don't know what significance that has, but it literally has all the different types of seating š¤£š¤š¼ it's always nice and cool in here too and never stuffy! Make this a regular spot for yourself!
Atmosphere: 5
Food: 5
Service: 5
So we walk in and are immediately told they donāt take cash. Thatās fine I always pay with card. Then we attempt navigate a kiosk with 6000 choices. Finally get that done and go to pay and get the circle of death on the screen. Then a lady comes around the counter to look whatās happening. She says well itās because you have beer on there. My response was well you have beer as choice! She responds that you canāt buy beer on the kiosk. But she offers to walk me to the other side of Kerr county in the store to some customer service counter to get beer. My response was never mind. Might look into a restaurant manager. Probably would go along way here!
Atmosphere: 2
Food: 4
Service: 1
The Mac and cheese was great. The brisket BBQ sandwich was big and filling. Iām not sure why but the root beer hit different here. Good stuff!!
Atmosphere: 5
Food: 5
Service: 5
First time here! Friendly customer service and great brisket sandwich with mac n cheese
Atmosphere: 5
Food: 5
Service: 5
Jenna went above and beyond to meet our needs! Her customer service was top notch and made sure we had everything taken care of! We will be using this specific location for our future needs and parties!
Atmosphere: 5
Food: 5
Service: 5
1st time eating at True BBQ at heb and everything I had was amazing, definitely coming back. Come try it you will not be disappointed.
Great Food
Atmosphere: 5
Food: 5
Service: 5
Amazing food every single time! They have a great variety for literally everyone!
Atmosphere: 5
Food: 5
Service: 5
Each and every time we come, they are out of chicken and brisket. We try to come at least before 5 and still get the same outcome. Each and every day. Very disappointing location as we love, i'm getting barbecue from true, texas, barbecue, out of austin
Atmosphere: 1
Food: 1
Service: 1
the bbq especially the brisket is good. however every timeI try to order online the app indicates none of the meat is available. when i CALL the store they say they have meat. the app won't load on my old iPhone fut when I use firefox with windows 11 I get the same results (unavaiaible) the app is messed up and has been foe months. I have been getting favor frim Bills bow everytime
Food: 4
Service: 1
Restaurantji Recommends
Food was amazing customer service was great overall experience will be coming back
Atmosphere: 5
Food: 5
Service: 5
Great as always! Best bbq spot in Kerrville!
Reba is the best. We are currently on a road trip and I wanted to try some Bbq before we left Texas. She made some amazing recommendations when I didnāt know what to order. The food and tea were amazing.
We ordered the new Poboy sandwich which was tiny, almost void of meat. The loaded potatoes were crumbling dry and had almost no pork, cheese, or sour cream.
Great Food and employee Jenna is really good with customers.
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