Wendy's

1220 Junction Hwy, Kerrville
(830) 792-9898

Recent Reviews

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Joni Conenna

Great deal on breakfast sandwiches. Too bad they don't keep up with their bathrooms ( no toilet paper)

Atmosphere: 3

Food: 5

Service: 5

justin peacock

It was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baconator

Kim Tinsley

This place is a nightmare to deal with in the evening. I come here multiple times a week and it never fails to amaze me how rude their staff is. Multiple times I’ve dealt with the rudest employees in the drive thru. Whether It was management or an employee. Why would I order a small soda, leave and drive all the way back to get the correct soda if you gave me diet Dr Pepper instead of Diet Coke?
Does that make any sense to you? Management was rude, the girl with the tattoo on her neck was rude. She told me she gave me diet Dr Pepper rudely but she would make me the correct one. I told her to smell it. She refused to take it so I poured it out on the drive thru pavement to show I wasn’t trying to pull one over on them or a thief. She got even ruder because I poured it out in the drive thru. I SHOULD NOT HAVE TO PROVE I GOT THE WRONG SODA!
It is a small soda. Why would I drive away and come back 20 mins later for the correct soda. Make it make sense. I was not rude at all and was understanding. I didn’t get upset till they were rude to me for no reason. This establishment is slowly losing me and I have no doubt they treat other customers this way.
Ridiculous

Atmosphere: 1

Food: 3

Service: 1

Thomas Hall

No frosties and I ordered in their app. I need the creamy goodness but it’s never around 🙃

Atmosphere: 1

Food: 1

Service: 1

Griffin Gerrits

Have ruined my day multiple times with their lack of respect and communication when preparing a simple order even when not busy. I’m going to cry myself to sleep tonight because again they forgot my cinnamon roll. The lack of respect at this establishment is unacceptable and out right ludicrous in the way that they handle customers.

Atmosphere: 3

Food: 1

Service: 1

kimberly tinsley

Why are we not accepting mobile orders anymore???

Remmi Fernandez

I come here almost every day, and I’ve never been treated so rudely by a drive-through employee. The man that was working the drive thru on December 1st at 2:12pm should not be working in customer service or directly with customers. The whole interaction makes me question management choices. Incredibly rude. Someone who has been in customer service For 20 years, I understand we have our days and I’ve done his job. His demeanor was not okay.

Atmosphere: 2

Food: 3

Service: 1

justin garcia

Food is hot and fresh.. new crew and clean environment. Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, 6 PC Spicy Chicken Nuggets

Linda Shannon

they didn't have vanilla Frosty and I really don't care for chocolate and I had to eat chocolate because they had nothing else but chocolate

Food: 3

Service: 4

Recommended dishes: Hamburger

Peter Cawthon

Ordered coffee. Worst I've had!!!!

Food: 1

Shelby

Is usually great but today me and my mom went there to get hamburgers and before we ordered they said that they were out of beef so no hamburgers and they only had chicken and so me and my mom went next door to Culver’s

Atmosphere: 5

Food: 5

Service: 4

Simeons Church

Kevin is the man !!! Thank you for being so polite to my family and neighbor

Atmosphere: 5

Food: 5

Service: 5

james naismith

Did great guys I just wish I could get a chocolate frosty lol but for reals great job

Atmosphere: 5

Food: 5

Service: 5

Alona R. Anderson

All I can say is thank you, Big Kev (Kevin) WAY, to go on the ?Awesomeness best customer service I have seen in a long time. Your Manger Bobby is super cool ? thanks also to Nick as well as the others upholding the standards at your location that Dave put in place ? A big Thank Y'all in my east Texas accent!!! New menu items were all AWESOME ? GARLIC PARM NUGGIES & Berry Frosty Baconator Fries ?????Tell everyone Run get you some!

Atmosphere: 5

Food: 5

Service: 5

Larry Anderson

Totally awesome meal, and time had. KEVIN, thanks, man! Keep being great and giving great customer service. Bobby, be proud of Kev he is a good guy. Thanks for not getting upset when my sweet crazy wife interrupted your staff meeting to let you know that the staff is an awesome one!!! Great new menu items and great VALUE AND PRICE$!

Atmosphere: 5

Food: 5

Service: 5

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