I figured my son and I would have a icecream date I didn’t get paid yet on my bank card so all I had was $50 cash . I ordered a kids cup and me a triple scoop cup , I get to the register to pay the boy says he can’t accept a $50 I’m like well this is all I got unless you want my sons icecream back (that he already started eating off of) so the boy cashier Is messing with the register shaking his head constantly I’m almost to the point where I just give him the icecream back because there’s no sign when you walk in saying y’all can only accept $20 bills . He ended up taking the $50 bill after saying he may not have change which he did have change and sed just so you know next time they won’t take the $50 bill . Ok???? Maybe if y’all put a sign up nobody would walk in here with a $50 bill. Common sense..?.. No?
Zoe
Please do not come to this place because they treated us very horribly an hour before closing. They kicked us out and said we’re not allowed to serve you when it’s an hour for closing and also there was this lady welcoming us in to the service and she did not. The other lady did not allow us to get served and kisses out and told us to go to the drive-through so we go to the drive-through. She said she didn’t have anything to make milkshake when we when we just saw a couple walk out with milkshakes too as we were walking in. She said she didn’t have anything mango either when we saw a couple walking out with mango smoothies after she said there was nothing mango. We couldn’t blend anything because it was an hour before closing and you deserve all of my hate girl because you’re doing too much
Bev Draper
Asked what flavors of chocolate they had. The young lady told me jamoca almond fudge, rocky road and peanut butter chunks and chocolate. I said i will have the peanut butter and chocolate with hot fudge sauce. When i got home home she had given me jamoca almond fudge which is a crime cause the closest thing to chocolate was a ribbon of chocolate. And no hot fudge sauce. When i tried to call, the response was “this mail box has not been set up.” What a crappy way to try to run a business.
Sarahi Escudero
Upon entering, no one greeted us, the worker was in front of us and dodmt acknowledge us. After about 5 mins, he assisted us and gave us our items. They had no spoons, just forks so it was a bit weird to eat ice cream with spoons. It was okay, probably won't be coming back here.
edson lizarraga
They never have in stock whats listed on uber eats. Seeing the other reviews im not the first lol.
waldemar matos
Worst Baskin Robins ever!!!!! They were supoosed to close at 10pm and they locked the doors at 9Pm.... they employee saw me and hide inside...
Kalie Thomas
I live right up the road and try to come here for chocolate ice cream / chocolate shakes FREQUENTLY. They never have chocolate ice cream - it’s mind boggling 🤣
shamaria smith
Been there twice last week they have horrible customer service skills. They have no enthusiasm at all and they completely rush you.
Leo Moranti
We have ordered SEVERAL times via door dash. NOT 1 time have we gotten the order as they are always out. A Banana Split? We don’t have banana. A Sundae? We don’t have 4 out of the 6 flavors we list as available. This is the worst customer service I’ve ever experienced from Baskin Robins.
M J
Freezer burned sherbet, case was basically empty but the sherbet tub was almost full so idk how it was freezer burned unless the girl purposely scraped the sides. It’s a damn ice cream shop and they didn’t have spoons. Idk who runs this place but they suck.
Blender been broken for a couple of days. And they still have not reimburse my money back from my basken order
Food: 4
Service: 3
ShaQuana Brown
Stopped by late and the selection they have is horrible and limited. The server was amazing though.
Atmosphere: 3
Food: 1
Service: 5
Makayla Griffith
The absolute worst. Last time I went I ordered a sundae, the girl had to say “huh” to me about 20 times because she was on the phone in her earbud talking to someone the whole time, then they didn’t give me a spoon so I asked for one, the other worker said “uh I might have one”..like it was some weird request when i literally got an ice cream sundae. He then gave me a sampler spoon, one of the tiny ones you can’t even take a regular bite with. Almost every other time ive went they don’t have ANY of the flavors on their menu and don’t have half of the toppings, bananas, etc. and are SO rude about it! Even the dunkin part of this place sucks and has burned my food every. Single. Time.
David Castillo
Placed and order for my birthday and it said to pick it up in 2 days. I tried to call to make sure it was done/getting made but never got at answer. Couldn't even leave a voicemail since it's not set up. When I got there to pick it up it wasn't made had to wait another 2p min for it and by the time I got home the ice cream on it melted off. Took them 20 min to make a cake they had 48 hours for
Service: 1
Aiyana Tapia
Placed an order for my husbands birthday and was to be picked up in 48 hours tried to call and didn't get an answer and when we arrived at the pickup time it wasn't even ready.
I figured my son and I would have a icecream date I didn’t get paid yet on my bank card so all I had was $50 cash . I ordered a kids cup and me a triple scoop cup , I get to the register to pay the boy says he can’t accept a $50 I’m like well this is all I got unless you want my sons icecream back (that he already started eating off of) so the boy cashier Is messing with the register shaking his head constantly I’m almost to the point where I just give him the icecream back because there’s no sign when you walk in saying y’all can only accept $20 bills . He ended up taking the $50 bill after saying he may not have change which he did have change and sed just so you know next time they won’t take the $50 bill . Ok???? Maybe if y’all put a sign up nobody would walk in here with a $50 bill. Common sense..?.. No?
Please do not come to this place because they treated us very horribly an hour before closing. They kicked us out and said we’re not allowed to serve you when it’s an hour for closing and also there was this lady welcoming us in to the service and she did not. The other lady did not allow us to get served and kisses out and told us to go to the drive-through so we go to the drive-through. She said she didn’t have anything to make milkshake when we when we just saw a couple walk out with milkshakes too as we were walking in. She said she didn’t have anything mango either when we saw a couple walking out with mango smoothies after she said there was nothing mango. We couldn’t blend anything because it was an hour before closing and you deserve all of my hate girl because you’re doing too much
Asked what flavors of chocolate they had. The young lady told me jamoca almond fudge, rocky road and peanut butter chunks and chocolate. I said i will have the peanut butter and chocolate with hot fudge sauce. When i got home home she had given me jamoca almond fudge which is a crime cause the closest thing to chocolate was a ribbon of chocolate. And no hot fudge sauce. When i tried to call, the response was “this mail box has not been set up.” What a crappy way to try to run a business.
Upon entering, no one greeted us, the worker was in front of us and dodmt acknowledge us. After about 5 mins, he assisted us and gave us our items. They had no spoons, just forks so it was a bit weird to eat ice cream with spoons. It was okay, probably won't be coming back here.
They never have in stock whats listed on uber eats. Seeing the other reviews im not the first lol.
Worst Baskin Robins ever!!!!! They were supoosed to close at 10pm and they locked the doors at 9Pm.... they employee saw me and hide inside...
I live right up the road and try to come here for chocolate ice cream / chocolate shakes FREQUENTLY. They never have chocolate ice cream - it’s mind boggling 🤣
Been there twice last week they have horrible customer service skills. They have no enthusiasm at all and they completely rush you.
We have ordered SEVERAL times via door dash. NOT 1 time have we gotten the order as they are always out. A Banana Split? We don’t have banana. A Sundae? We don’t have 4 out of the 6 flavors we list as available. This is the worst customer service I’ve ever experienced from Baskin Robins.
Freezer burned sherbet, case was basically empty but the sherbet tub was almost full so idk how it was freezer burned unless the girl purposely scraped the sides. It’s a damn ice cream shop and they didn’t have spoons. Idk who runs this place but they suck.
Restaurantji Recommends
Blender been broken for a couple of days. And they still have not reimburse my money back from my basken order
Food: 4
Service: 3
Stopped by late and the selection they have is horrible and limited. The server was amazing though.
Atmosphere: 3
Food: 1
Service: 5
The absolute worst. Last time I went I ordered a sundae, the girl had to say “huh” to me about 20 times because she was on the phone in her earbud talking to someone the whole time, then they didn’t give me a spoon so I asked for one, the other worker said “uh I might have one”..like it was some weird request when i literally got an ice cream sundae. He then gave me a sampler spoon, one of the tiny ones you can’t even take a regular bite with. Almost every other time ive went they don’t have ANY of the flavors on their menu and don’t have half of the toppings, bananas, etc. and are SO rude about it! Even the dunkin part of this place sucks and has burned my food every. Single. Time.
Placed and order for my birthday and it said to pick it up in 2 days. I tried to call to make sure it was done/getting made but never got at answer. Couldn't even leave a voicemail since it's not set up. When I got there to pick it up it wasn't made had to wait another 2p min for it and by the time I got home the ice cream on it melted off. Took them 20 min to make a cake they had 48 hours for
Service: 1
Placed an order for my husbands birthday and was to be picked up in 48 hours tried to call and didn't get an answer and when we arrived at the pickup time it wasn't even ready.
Service: 1
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