Mr Gatti's Pizza
2497 E Central Texas Expy, Killeen
(254) 634-2222
Recent Reviews
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The Staff was so kind and attentive, and the pizza and salad bar were delicious! You can request any kind of pizza to be made, which is great if you're looking for something specific. The s'mores dessert pizza was a perfect end to a nice lunch out.
Atmosphere: 5
Food: 5
Service: 5
Came in at 8:30pm and there was nothing out just pizza ..I got a buffet for 3 and instead of telling us they just let us pay 40$ for pizza. Customer service was horrible they didn’t explain why there’s nothing out either just told me they have none
Atmosphere: 2
Food: 3
Service: 2
Shaniyah.. Dwayne ..Issac were awesome team players. The best customer service
Atmosphere: 5
Food: 5
Service: 5
The customer service is awesome the food is amazing wonderful wonderful staff the food was fresh and tasty and our birthday party was a success the team members are
Great.
Atmosphere: 5
Food: 5
Service: 5
So we went here recently for my sons birthday, we don't go out to eat often aside from trips, but every year prior we have taken him to Gattis, this time around the only issue was with the dishes, more specific just the utensils. Maybe they forgot to wash them, I don't know, this isn't a consistent place we go so maybe it was just bad day.
Aside from that, ya some of the games were down, unfortunately the photo booth was among them, but majority of games were up which was great, my son got some of the little spikey balls and some ducks, he's autistic and has had an obsession with these objects anywhere we go 😂
Plus they changed Monday through Thursday to make games half priced so convenient lol
Atmosphere: 4
Food: 3
Service: 4
It stinked a little but it was great overall!
Atmosphere: 3
Food: 4
Service: 5
Staff was very warm and accommodating to a last minute birthday party for my 7 year old
Atmosphere: 5
Great food at reasonable prices. Best pizza in town !
Atmosphere: 5
Food: 5
Service: 5
Love coming here with the family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Buffet
Great costumer service from the two young ladies Shinya & Aly. The manager John came and checked on us, which never happens. Great service and food!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pizza Buffet, Game
Restaurantji Recommends
Today was an awesome experience and me and my family came to gatties pizza in Killeen great customer service sh’niyah Helped me at the beginning of my experience. She was very kind and very sweet. I enjoyed her then for the first time in my life a manger John walked up and asked us if we were doing OK. He is the manager here and he checked on us which is very not likely at a restaurant like this. I really enjoyed him coming to check on us because we’ve been here 100 times before and that’s never happened so thank you John for coming to check on us. Our friend in the back Aly Great customer service as well. She asked us what kind of pizza we would like, and they and she made it for us with smiles on her face. So happy with our experience today.
Atmosphere: 5
Food: 5
Service: 5
We walked into Gatti's and it smelled like sewage. After walking to get our drinks, the smell got stronger forcing us to sit in the smaller dining area where the smell wasn't as potent. The food tasted different because of the smell so we let the kids play in the arcade and left.
Went on Monday night they had a big party in the other room and there was always fresh pizza! I was impressed how quickly the manager and busser would clean the tables as soon as people got up. They got a good little system up there.
Atmosphere: 5
Food: 5
Service: 5
Stubbled upon this gattis for the first time since we just moved here last month and I'm glad we did! Shaniyah was so helpful and greeted us as we walked in. The place smelled good and was squeaky clean. Fresh good kept coming every thing was hot and fresh. Quality was above average because I've been to other gattis and this one is by far the best! Great ambience and cool arcade. Definitely coming back. 💜😬
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pizza Buffet, Pizza \u0026 Fun Bundles, Game Card
20+ PHOTOS of the CURRENT CONDITION OF THIS PLACE ATTACHED....
GAMES BROKE, STOLED CREDITS, MOLD, FECAL AND RUST IN BATHROOMS, PLATES FILTHY, ADD PHOTOS ARE NOT WHAT THIS PLACE CURRENTLY LOOKS LIKE NOW
I AM A CALIFORNIA TOP GOOGLE and YELP REVIEWER aling with my sister we were requested to review this place I tagged along with her and some of our family we took photos of some shocking facts and even after we waited to see a resolve there were none her review in detail is posted in Yelp but even after she posted and the owner or a rep replied this place still remains open and un changed so I will be reaching out to the Health Department to look into some of these very serious health and safety concerns. I observed Mold on the tables, floors, bathrooms, plates cups and forks being served still stained with old food and filth on them, I observed severe rust on the chairs were my family sat and in further inspection all the chairs were rusted stained, and filthy with either rust, spilled old molded food, drinks etc the seats were filthy my sister put her grand son in her lap his chair was so disgusting in the rest rooms Nasty filthy leaked pipes, rust, mold and diapers spilling over on the floor and filthy baby poo fecal and blood from old sanitary napkins on the floor behind the toilet the restrooms are never checked nor cleaned and the walls molded and moist I was shocked as my sister watched and we both waited for the tables to be cleared and the 1 staff member who did eventually come to clear the tables only came when she saw my sister taking photos. The kids high chairs are Grose nasty the entire establishment is a bacterial breeding ground why are the floors allowed to be so filthy and disgusting there were alot of older people in thIs place with possible pre existing conditions, they were coughing, sneezing blowing there noses and none of the over worked staff cared to ventilate this place open a window turn on the AC bring some bleach and water to disinfect the table someone coughed all over before the next unsuspected family came to place there plates down on a breeding ground of filthy and bacteria. If the owner cares they should shut this place down before the Health Department or a bad case of massive FOOD POISENING or someone catch a bad case of Staph from human fecal and blood smeared in the bathrooms walls and on the toilet seats.
MOST OF THE GAMES WERE BROKE , OR STOLED YOUR CREDITS, CUSTOMERS DONT WANT TO HEAR A COMMENT FROM AN OWNER SAYING please view attached photo. CUSTOMERS WANT TO SEE ACTION OF WHAT YOUR GOING TO DO ABOUT PROTECTING THERE FRIENDS, FAMILY AND LOVED ONES. SHUT THIS PLACE DOWN THROW OUT ALL THE OUT DATED CRAP AND SPENDS SOME MONEY MAKING THIS PLACE SAFE FOR THE PUBLIC.
Plenty of Shocking photos attached
Atmosphere: 1
Food: 1
Service: 1
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