Papa Johns Pizza

The time came that my pizza was supposed to be delivered turned out that DoorDash was picking it up so it would be another 30 to40 minutes on top of the time it was supposed to be delivered. i’m not even hungry anymore..

Service: 1

I am floored!! I have ordered many times from this Papa John's over the years, and the thing is, I used to work for Domino's as a delivery driver. I prefer Papa John's pizzas over Domino's, but not in the last year or so. I have given the store multiple chances over the last several months, hoping that it would be great again, only to have the worst experience today. I made my order, paid the tip to the driver on my credit card, only to have Doordash deliver it. Apparently, they used doordash to deliver the orders when they are short on drivers. The pizzas were cold, they were not in a hot bag at all, which is normally what pizza establishments use to keep your food hot on the way to the house. The Doordash driver took the stuff straight off his front seat and our food was cold, and barely any meats or vegetables on either pizza. I asked the Doordash driver why the food was not kept in a bag, and he "conveniently" could not speak English. So, I called Papa John's and spoke to the manager. Now, I know how hard it is to keep up with orders in a pizza establishment, because I used to work the inside as well as deliver pizza, so I did not get angry on the phone at all. I let him know that I was not happy with my order, and that this is not the first time that my food has came to me cold and barely any toppings, but has now happened multiple times. I also explained to him that the food I ordered tonight had not been kept hot at all on the way to my house. And I calmly let him know that I would not be ordering from his store anymore because of all of this. Instead of addressing the issue, and apologizing to me, which is what I would have done if I had been the one on the other end of that phone, he hung up on me!!! Literally, didn't say one word, and just hung up the phone hard. I have had to deal with customers myself that had issues with their orders, because I worked for Domino's on and off for years, and I never hung up on a customer unless they were very very rude to me. I was not rude to this gentleman, and I never raised my voice once, but I will never get anything from their establishment ever again!

Atmosphere: 1

Food: 1

Service: 1

My favorite papa John's, employees are awesome

Atmosphere: 5

Food: 5

Service: 5

Great Papa John's. They always have my order ready hot and on time. The people are always friendly and very attentive.

Atmosphere: 5

Food: 5

Service: 5

It’s sad that people can’t follow simple instructions. Ask for food to be well done. Didn’t happen. Ask for no contact delivery, and left a message to not wait because I was on a conference call for work, that didn’t happen. Also ordered a simple order 1pizza with pepperoni and didn’t get my food for a 1hr 1/2 and it wasn’t even warm freezing cold. I’m sure the driver was out door something more than delivering pizza. I literally live less than a mile away.

Food: 2

Service: 1

It’s sad that people can’t follow simple instructions. Ask for food to be well done. Didn’t happen. Ask for no contact delivery, and left a message to not wait because I was on a conference call for work, that didn’t happen. Also ordered a simple order 1pizza with pepperoni and didn’t get my food for a 1hr 1/2 and it wasn’t even warm freezing cold. I’m sure the driver was out door something more than delivering pizza. I literally live less than a mile away.

Food: 2

Service: 1

Love their garlic bread sticks

Atmosphere: 5

Food: 5

Service: 5

I don't know if it was a tik Tok challenges but why did my delivery person swipe a piece of pizza and try to make it look legit.

Atmosphere: 5

Food: 2

Service: 1

Don’t order from here… It’s a joke, your wings will have no sauce on them and your breadsticks will have no garlic Parmesan and be dry like this. Pizza was alright my kids ate it. 0/10 not recommended.

Atmosphere: 1

Food: 1

Service: 1

Just the best pizza out there!

Food: 5

Service: 4

I like the pizza... but wow are the women that work here just full of terrible attitudes. Cussing and yelling about getting orders, and then acting like picking up my pizza is a huge inconvenience to just hand it to me.

Atmosphere: 1

Food: 4

Service: 1

We order here often and usually it's perfect last night it was not all the pizza had so much sauce it was almost inedible very

Food: 1

They lied to me because they were to lazy to do their

Atmosphere: 1

Service: 1

We ordered a pizza at 11pm and the order was to be delivered at 12:05am. The person who answerethe phone said that my pizza had left the store, I ordered

Atmosphere: 1

Food: 1

Service: 1

When ever possible I go with Papa John's.

Atmosphere: 5

Food: 5

Service: 5