Schlotzsky's
902 W Central Texas Expy Ste 321, Killeen
(254) 554-5550
Recent Reviews
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I ordered two sandwiches an a chicken salad to go as soon as I got in my car I checked my order and both sandwiches were wrong and there was no chicken in my salad this has happened before at this location so I asked for my money back the guy went an got the manager who was extremely rude and told me that they will remake the sandwiches I said I would rather just have my money back she slammed her hand on the counter an mumbled some words she handed me my refund and rolled her eyes... really hope owner does something about this place
Atmosphere: 1
Food: 1
Service: 1
Horrible experience at this location.place was dirty and so I decided I would get my food to go.the guy working at the register acted rude and talked so low I couldn't understand him he then proceeded to get the manager who was very rude and kept rolling her eyes at me while im trying to order didn't get her name but she has a tattoo on her throat and nose piercing anyway she was very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Loved it mr Henderson was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Pepperoni Pizza
I absolutely love Schlotzsky’s. Sometimes I ask him to cook the bun just a little bit more because I like it crunchy but it never fails. They always taste great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original
This is my go-to Schlotzky's location. The staff are all friendly and welcoming. Brenda served me today and always does so with a smile. The food is always served fresh and I've never had a discrepancy with an order. I mostly buy sandwiches but often will get soup or salad for lunch. Their cookies are to die for as well! Brenda told me about their new flatbread today and gave me her personal favorite. I will definitely be getting a flatbread soon!
Atmosphere: 5
Food: 5
Service: 5
Your average Schlotzsky restaurant (deli sandwich)
So, this is the ONLY Schlotzsky's I've gone to that you have to ask for the garlic bread that the menu says is INCLUDED. I have also in the past paid for extra dressing and not received it. But today? Another girl and I waited almost 20 minutes for our orders, with this guy who came after us getting his order before hers. I ordered 2 salads as quick dinners after work today and tomorrow. I open the bag and there's no plastic ware. Open the boxes and there's no dressing in either salad. Staff seems flippant and rude.
Atmosphere: 4
Food: 4
Service: 2
Did not like the pastrami and Swiss sandwich. It tasted like a gallon of salt was poured on the sandwich. I did not have the time to bring it back and I just tossed it.
Atmosphere: 5
Food: 1
Service: 5
As soon as I walked in the white lady at the front desk turned to the gentleman working with her and said, "you didn't close the door, there is people coming in" in a very rude and disrespectful manner. That is no way to greet customers walking in. I asked if it was still open and she said yes for another 10 min knowingly it was 20 min before closing time. This individual needs to find a job she really enjoys, she looks miserable there. I will not be stepping foot in this place again, very poor customer service, I will go back to get the individual's name and report her higher.
Atmosphere: 1
Service: 1
We ordered large sandwiches and they gave us medium ones and on one of them it didn't have any meat, just veggies and we ordered the original. We even ordered a cinnamon roll and didn't get that. The cashier was incompetent and when we asked for a refund he didn't know how to do it and had to call his gm Katherine who refused to speak with me on the phone. Needless to say hopefully we get our money back on the card in a couple of days. Worst experience ever and we love eating at schlotzkys
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a chicken Caesar salad not a single piece if chicken. My husband ordered a turkey bacon sandwich once piece of bacon.
The reason such a low review is cause how is it a place can close 5 minutes before they are closed. This was one my favorite places to go to, but for now on I guessing I will go eat in another town that seems to want to serve there customers.
Atmosphere: 1
Food: 4
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Club
Great sandwiches.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original Sandwich
Their original sandwich is just as delicious as ever. It's my favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original, The Original Sandwich
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