Felicia was the most upbeat and positive employee I’ve ever been served by at any establishment. She made the long wait in line worth it. Greeting every person who walked through the door.
Atmosphere: 5
Food: 5
Service: 5
Robert Johnson
The guy that was in there was more worried about being on the phone then to make my Order that I ordered online when I got there to pick up my order he hasn’t even done it and I had to wait for 20 minutes past pick up time to get it and he moved so slow and when we left two other customers had to wait for there orders to be made so he needs help or get off the phone
Veronica Cortez
Waited about 15 minutes before the employee actually acknowledged me. I understand that DD orders take priority but and employee should acknowledge and at least say something to the new patrons entering the establishment. As for my sandwich... yes I like eating big sandwiches (floaters) but always the employees manage to close the Samson before cutting it in half so it's easy to wrap up... the employee who made my sandwich did not do that.
Atmosphere: 2
Food: 2
Service: 2
Ashlie Maynard
Zero stars if I could. I waited almost two hours for my order ($50+) and never received it. I tried calling the store multiple times and no one picked up
Atmosphere: 1
Food: 1
Service: 1
Jordan
Latasha T. Outstanding customer service! Whatever they are paying her they need to double it!
Atmosphere: 5
Food: 5
Service: 5
Kyle Gaj
If you are open, you are open to walk-ins, not just online orders I will go to the corporate stores for now on
Benito Rios
Wheelchair accessibility: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Lays Baked Original
J. Lee
Poor guy at the counter working alone during dinner time had a huge line of tickets. Didn’t have certain meats available so wasn’t able to get my sandwich. Was told to cancel in app since it was placed through the app
Carmen Edwards
Food was great,and miss Toya is a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Teresa Estrada
Really it should be Zero stars but I can’t go lower than 1. They never get my order right and if you want extra anything on your sandwich and you order online forget about it. Today I asked for extra lettuce and didn’t get any at all. I think I’m done ordering from this store because I can clearly see that the employees here are incompetent. This sandwich looks totally bare for almost $10
I am retired for many years from Fort Hood and this has been the best outing I have had there at Subway. This was the best everyday Chicken Bacon Ranch Melt sandwich prepared I have had from any Subway location. The bread was toasted and the cheese melted just the way I like it. The bread had a crunch to it that made it even better not soggy like other sandwich places. I would like to give a special thanks to the 2 employees there Annie and Sylvester who prepared it for me and my wife. The small talk I had with the both of them even made it better. I will be a returning customer to this location for years to come.
Deepak
Had a quick stop in Killeen ,this is close to Fort Hood.Service was very quick and have delivery options nearby in Killeen. Open until 10pm. Happy with food served. Have a nice dine-in
Atmosphere: 5
Food: 5
Service: 5
James Y
Y'all be making people wait too long. You should really have more than 2 employees working during a dinner rush. This is insane. You can't make delivery drivers wait this long for orders, we get paid by the trip not by the hour. You should have more than 2 people working so one person can make online orders while the other 2 handle people that are right in front of you.
Atmosphere: 1
Food: 1
Service: 1
Dojaah Chaunell
I really do love this this store but the African lady who works nights is EXTREMELY RUDE. She ignored me and was like CaNt YoU SeE I’m BuSy ma’am I just had a question I wasn’t expecting her to drop what she was doing to make my subs but she told me even if I did order online she has too much to and didn’t want to proceed with my order. And it wasn’t close enough to close for me to be understanding. So boo tomatoes
Atmosphere: 1
Food: 5
Service: 2
QUALITY INN ROCK HILL
My stolen account was used here. When I tried to call no one would even answer. All I got was fax noise. I'll dispute charge. If you have a phone...pick it up
Felicia was the most upbeat and positive employee I’ve ever been served by at any establishment. She made the long wait in line worth it. Greeting every person who walked through the door.
Atmosphere: 5
Food: 5
Service: 5
The guy that was in there was more worried about being on the phone then to make my Order that I ordered online when I got there to pick up my order he hasn’t even done it and I had to wait for 20 minutes past pick up time to get it and he moved so slow and when we left two other customers had to wait for there orders to be made so he needs help or get off the phone
Waited about 15 minutes before the employee actually acknowledged me. I understand that DD orders take priority but and employee should acknowledge and at least say something to the new patrons entering the establishment. As for my sandwich... yes I like eating big sandwiches (floaters) but always the employees manage to close the Samson before cutting it in half so it's easy to wrap up... the employee who made my sandwich did not do that.
Atmosphere: 2
Food: 2
Service: 2
Zero stars if I could. I waited almost two hours for my order ($50+) and never received it. I tried calling the store multiple times and no one picked up
Atmosphere: 1
Food: 1
Service: 1
Latasha T. Outstanding customer service! Whatever they are paying her they need to double it!
Atmosphere: 5
Food: 5
Service: 5
If you are open, you are open to walk-ins, not just online orders
I will go to the corporate stores for now on
Wheelchair accessibility: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Lays Baked Original
Poor guy at the counter working alone during dinner time had a huge line of tickets. Didn’t have certain meats available so wasn’t able to get my sandwich. Was told to cancel in app since it was placed through the app
Food was great,and miss Toya is a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Really it should be Zero stars but I can’t go lower than 1. They never get my order right and if you want extra anything on your sandwich and you order online forget about it. Today I asked for extra lettuce and didn’t get any at all. I think I’m done ordering from this store because I can clearly see that the employees here are incompetent. This sandwich looks totally bare for almost $10
Food: 1
Service: 1
Restaurantji Recommends
I am retired for many years from Fort Hood and this has been the best outing I have had there at Subway. This was the best everyday Chicken Bacon Ranch Melt sandwich prepared I have had from any Subway location. The bread was toasted and the cheese melted just the way I like it. The bread had a crunch to it that made it even better not soggy like other sandwich places. I would like to give a special thanks to the 2 employees there Annie and Sylvester who prepared it for me and my wife. The small talk I had with the both of them even made it better. I will be a returning customer to this location for years to come.
Had a quick stop in Killeen ,this is close to Fort Hood.Service was very quick and have delivery options nearby in Killeen. Open until 10pm. Happy with food served. Have a nice dine-in
Atmosphere: 5
Food: 5
Service: 5
Y'all be making people wait too long. You should really have more than 2 employees working during a dinner rush. This is insane. You can't make delivery drivers wait this long for orders, we get paid by the trip not by the hour. You should have more than 2 people working so one person can make online orders while the other 2 handle people that are right in front of you.
Atmosphere: 1
Food: 1
Service: 1
I really do love this this store but the African lady who works nights is EXTREMELY RUDE. She ignored me and was like CaNt YoU SeE I’m BuSy ma’am I just had a question I wasn’t expecting her to drop what she was doing to make my subs but she told me even if I did order online she has too much to and didn’t want to proceed with my order. And it wasn’t close enough to close for me to be understanding. So boo tomatoes
Atmosphere: 1
Food: 5
Service: 2
My stolen account was used here. When I tried to call no one would even answer. All I got was fax noise. I'll dispute charge. If you have a phone...pick it up
Atmosphere: 1
Food: 3
Service: 1
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