If I could put 0 I would. Super rude at pick up window. Messed both sandwiches up so I called to tell them and dude was super rude and hung up on me after saying “k bring them back” would not recommend this location.
Maria sillero
To the lady that tended to us today at 6pm, you’re doing amazing! And she was by herself!🤍
Service: 5
Burna Dette Richard
The employees are always very friendly. I'm a regular customer at Subway, and I really like how all the employees greet you when you come in. Very nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Black Forest Ham, Oven Roasted Turkey
Doris Spencer
Absolutely horrorible customer service!!!! Went there and there were two workers - one filling mobile orders, the other refilling vegetable trays. They continued doing this without looking up and acknowledging customers. After waiting 10 minutes I left with one customer stilll there waiting to be served.
Atmosphere: 1
Service: 1
Linda Mathews
I left the location a few hours ago and the staff was amazing!! The young girl was amazing, upbeat and just all around great! The older lady was so sweet and helped me answer any questions I had! Very clean store…actually the cleanest subway I’ve ever been too!! I was able to find everything good and had an overall amazing experience! Thank you to the young girl for making me a beautiful sandwich and I will definitely be returning!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, White Chip Macadamia Nut, Oatmeal Raisin Cookie, Black Forest Ham, Rotisserie-Style Chicken
J Hernandez (J-Rock)
Amazing service thank La Fawn, definitely deserves a promotion!
Atmosphere: 5
Food: 5
Service: 5
Steven Jimenez
Service was awesome. Tiffany was holding down the fort and was very helpful. Store is very clean and Tiffany made sure of it. Does a great job and would recommend for promotion. Leaves a positive footprint for returning customers!
Atmosphere: 5
Food: 5
Service: 5
Vanessa Hannick
That's the best, freshest, most well made Subway sandwich that I've had in a long time. Great job by folks on shift!!
Atmosphere: 5
Food: 5
Service: 5
Donnavin Smith
If I could give this place 0 stars I would this location needs to be shut down or hire new employees and get rid of who they have now. This is not a one time offense either this is just enough to actually make me want to write a review which i never do.
Despite having ordered multiple sandwiches online on different days, all sandwiches that I have ever ordered were to be toasted. You will not get a toasted sandwich in your life at this location. If your sandwich comes toasted, good on you.
“Special instructions” at this store mean “ignore instructions and do whatever you want”
Sandwiches I had ordered came out wrong, totally different sub than what I had ordered. When my wife went to the counter to tell them my order was wrong and ask for either refund or remake the sandwich the lady at the register proceeded to argue and tell her that nothing on the receipt was said… when in fact it was… the receipt clearly said toasted and the different sub I had ordered. She proceeded with an attitude being proven wrong and denied to 1. Give me a refund and 2. Remake the sandwich. Which is theft and just doesn’t look good on a business to do.
After that incident took place I come back to politely ask for a refund or remake or at least let me talk to whoever is in charge. As soon as I come through the door I was greeted with negativity almost instantly despite being a separate customer from my wife and was refused service. The woman then proceeded to cause a scene in front of another customer in line and then left the conversation and stopped talking to me.. she had called her “boss” in the middle of the store and proceeded to tell her that she just couldn’t anymore and that she was shaking implying that she was mad and maybe about to do something more than give me a knuckle sandwich. Very unprofessional and very rude. Never seen this lady a day in my life.
The “boss” then contacts me through the employee and simply says “ok we’ll get you a refund and if you come tomorrow I’ll remake the sandwiches for you. I have two kids and cannot be bothered to come back to make two sandwiches” and proceeded to say she’s been working all day.. isn’t that what most of us do? I’m in the army and in a week I most likely work as much as she does in two months.. just being honest.
Very unprofessional store all around that needs to be under new management.
Atmosphere: 1
Food: 1
Service: 1
macd322000
It seems all the workers are disgruntled to include the manager..I ordered extra meet and on a sandwich and they complained about putting the meat on it. I said I don't mind paying for it, I'm not asking for it for free. I was a frequent customer because I live in the area but I will go to the one on post or drive across town to keep from patronizing this one. My wife like's Jersey Mike's alot better but she was willing to compromise. Never again. I hope it shuts down just like the store next to it
Enjoy coming to this Subway, they allow Service Dogs to enter, unlike the one located on north WS Young across from the Mall.
They always get my sandwich perfect and cut it in fourths for me.
Atmosphere: 5
Food: 5
Service: 5
Native Texan
Enjoy coming to this Subway, they allow Service Dogs to enter, unlike the one located on north WS Young across from the Mall.
They always get my sandwich perfect and cut it in fourths for me.
Atmosphere: 5
Food: 5
Service: 5
Tequila
Enjoy coming to this Subway, they allow Service Dogs to enter, unlike the one located on north WS Young across from the Mall.They always get my sandwich perfect and cut it in fourths for me.
Atmosphere: 5
Food: 5
Service: 5
Jason Jones
Put a pick up order at 930 and was supposed to pick it up at 950. Got there at 947.....didn't get my food until 1015.
Service: 1
Rosalinda M Canchola - Solorzano
My 1st time going here and my son said the lady was very fast with a smile comforting voice not stress or pushy clean and professional.. thank you Blessings too all . Best subway yet
Parking: One entrance is the same exit ..
Wheelchair accessibility: Ramps and handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Egg & Cheese Wrap, Tuna, Cold Cut Combo Sub, Meatball Marinara Wrap, Oatmeal Raisin Cookie, Chocolate Chip Cookie, Savory Rotisserie-Style Chicken Caesar Signature Wrap, Buffalo Chicken Footlong Pro Double Protein, Black Forest Ham 6 Inch Regular Sub, Steak Cheese Sub, Turkey Italiano Footlong Regular Sub, Pizza Sub 6 Inch Regular Sub, Cookie, Supreme Meats
If I could put 0 I would. Super rude at pick up window. Messed both sandwiches up so I called to tell them and dude was super rude and hung up on me after saying “k bring them back” would not recommend this location.
To the lady that tended to us today at 6pm, you’re doing amazing! And she was by herself!🤍
Service: 5
The employees are always very friendly. I'm a regular customer at Subway, and I really like how all the employees greet you when you come in. Very nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Black Forest Ham, Oven Roasted Turkey
Absolutely horrorible customer service!!!! Went there and there were two workers - one filling mobile orders, the other refilling vegetable trays. They continued doing this without looking up and acknowledging customers. After waiting 10 minutes I left with one customer stilll there waiting to be served.
Atmosphere: 1
Service: 1
I left the location a few hours ago and the staff was amazing!! The young girl was amazing, upbeat and just all around great! The older lady was so sweet and helped me answer any questions I had! Very clean store…actually the cleanest subway I’ve ever been too!! I was able to find everything good and had an overall amazing experience! Thank you to the young girl for making me a beautiful sandwich and I will definitely be returning!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, White Chip Macadamia Nut, Oatmeal Raisin Cookie, Black Forest Ham, Rotisserie-Style Chicken
Amazing service thank La Fawn, definitely deserves a promotion!
Atmosphere: 5
Food: 5
Service: 5
Service was awesome. Tiffany was holding down the fort and was very helpful. Store is very clean and Tiffany made sure of it. Does a great job and would recommend for promotion. Leaves a positive footprint for returning customers!
Atmosphere: 5
Food: 5
Service: 5
That's the best, freshest, most well made Subway sandwich that I've had in a long time. Great job by folks on shift!!
Atmosphere: 5
Food: 5
Service: 5
If I could give this place 0 stars I would this location needs to be shut down or hire new employees and get rid of who they have now. This is not a one time offense either this is just enough to actually make me want to write a review which i never do.
Despite having ordered multiple sandwiches online on different days, all sandwiches that I have ever ordered were to be toasted. You will not get a toasted sandwich in your life at this location. If your sandwich comes toasted, good on you.
“Special instructions” at this store mean “ignore instructions and do whatever you want”
Sandwiches I had ordered came out wrong, totally different sub than what I had ordered. When my wife went to the counter to tell them my order was wrong and ask for either refund or remake the sandwich the lady at the register proceeded to argue and tell her that nothing on the receipt was said… when in fact it was… the receipt clearly said toasted and the different sub I had ordered. She proceeded with an attitude being proven wrong and denied to 1. Give me a refund and 2. Remake the sandwich. Which is theft and just doesn’t look good on a business to do.
After that incident took place I come back to politely ask for a refund or remake or at least let me talk to whoever is in charge. As soon as I come through the door I was greeted with negativity almost instantly despite being a separate customer from my wife and was refused service. The woman then proceeded to cause a scene in front of another customer in line and then left the conversation and stopped talking to me.. she had called her “boss” in the middle of the store and proceeded to tell her that she just couldn’t anymore and that she was shaking implying that she was mad and maybe about to do something more than give me a knuckle sandwich. Very unprofessional and very rude. Never seen this lady a day in my life.
The “boss” then contacts me through the employee and simply says “ok we’ll get you a refund and if you come tomorrow I’ll remake the sandwiches for you. I have two kids and cannot be bothered to come back to make two sandwiches” and proceeded to say she’s been working all day.. isn’t that what most of us do? I’m in the army and in a week I most likely work as much as she does in two months.. just being honest.
Very unprofessional store all around that needs to be under new management.
Atmosphere: 1
Food: 1
Service: 1
It seems all the workers are disgruntled to include the manager..I ordered extra meet and on a sandwich and they complained about putting the meat on it. I said I don't mind paying for it, I'm not asking for it for free. I was a frequent customer because I live in the area but I will go to the one on post or drive across town to keep from patronizing this one. My wife like's Jersey Mike's alot better but she was willing to compromise. Never again. I hope it shuts down just like the store next to it
Restaurantji Recommends
Enjoy coming to this Subway, they allow Service Dogs to enter, unlike the one located on north WS Young across from the Mall.
They always get my sandwich perfect and cut it in fourths for me.
Atmosphere: 5
Food: 5
Service: 5
Enjoy coming to this Subway, they allow Service Dogs to enter, unlike the one located on north WS Young across from the Mall.
They always get my sandwich perfect and cut it in fourths for me.
Atmosphere: 5
Food: 5
Service: 5
Enjoy coming to this Subway, they allow Service Dogs to enter, unlike the one located on north WS Young across from the Mall.They always get my sandwich perfect and cut it in fourths for me.
Atmosphere: 5
Food: 5
Service: 5
Put a pick up order at 930 and was supposed to pick it up at 950. Got there at 947.....didn't get my food until 1015.
Service: 1
My 1st time going here and my son said the lady was very fast with a smile comforting voice not stress or pushy clean and professional.. thank you Blessings too all . Best subway yet
Parking: One entrance is the same exit ..
Wheelchair accessibility: Ramps and handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Egg & Cheese Wrap, Tuna, Cold Cut Combo Sub, Meatball Marinara Wrap, Oatmeal Raisin Cookie, Chocolate Chip Cookie, Savory Rotisserie-Style Chicken Caesar Signature Wrap, Buffalo Chicken Footlong Pro Double Protein, Black Forest Ham 6 Inch Regular Sub, Steak Cheese Sub, Turkey Italiano Footlong Regular Sub, Pizza Sub 6 Inch Regular Sub, Cookie, Supreme Meats
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