Always treated respectfully and food made professionally. Never had a bad experience
Atmosphere: 5
Food: 5
Service: 5
Kevis Gates
The Hospitality of the mangers and crew
Atmosphere: 5
Food: 5
Service: 5
Keith Brown
Very rude staff, impatient and horrible service
Matthew Leone-Edgerton
My food wasn't made right every time I order from there is always arrives to me not right
Atmosphere: 5
Food: 5
Service: 1
hbk alexandria
The welcome was warm by a sweet lady. One of the kiosk wasn’t working so I went to the front to order and a male employee told me that if I have a coupon to use the kiosk, but the kiosk doesn’t accept coupons, I wanted to get my order taken with him, but he was on his phone talking. Then he was in the process of making my food he was still on the phone didn’t toast my chicken with the cheese . i don’t know if they’re supposed to but he didn’t. his customer service is very bad didn’t give the customers the light of day .
Atmosphere: 4
Food: 2
Service: 2
Amariyah Vigil
went in to order and three older aged staff women were all irritated couldnt even order what i wanted because they looked so irritated to get me and another customer out of the way when it wasnt busy and didnt even correctly listen to what i wanted
Atmosphere: 1
Food: 1
Service: 1
Garza
I usually only post positive reviews but i dont think I'll come to this location no more.There were 3 ladies working when we walked in who were rude from start to finish .Close to home but I'd rather drive the distance elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Joe Indrajit Connolly
I think it was too early for a soup and sandwich; they had no soups and not a lot in the displays. I'll go back at a later time and re-evaluate. Friendly service.
Atmosphere: 2
Food: 2
Service: 2
Robert Stanfield
Great food!!
Atmosphere: 5
Food: 5
Service: 5
Native Texan
Unlike copperas cove and w.s. young, this subway helps you with your app.
All the employees, new and seasoned, are always helpful, professional, and cheerful.
Usually I have no issue here. But today I made a mistake and ordered something for pickup. I can’t actually pick it up. It was an accident. I realized my mistake RIGHT after I completed the order. I tried calling to cancel the order so I could re-order for delivery and no one would pick up the phone. It would ring a couple times, then I’d get what sounded like dialup sounds. I called so many times to try and get through. Now all im getting is a busy signal when I call. Please get your damn phone fixed.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Black Forest Ham
Christopher Simpson
Don't normally do this but, when I entered the building you an instantly tell there was an issue with staff. Didn't think much of it till I was just standing there and the look on the staffs faces was just pure irritation, frustrated, or RBF. To the point I didn't even bother ordering and just left...will now avoid this location. 4 start for the food because the old staff made great subs
Atmosphere: 1
Food: 4
Service: 1
Joseph Koch
You are told to use the Kiosk for a discount but then receive a much slower service. Personnel preparing your food have a lot of uncovered and unkept facial hair that can easily end up in your food. The drink station has about two options for drinks because most are out or broken. Take a little longer drive and go to one of the many other Subways nearby. Or better yet avoid Subway altogether and go to mcallister’s for much better food at the same price.
Atmosphere: 1
Food: 2
Service: 1
Grylee Lawrence
if u would like to eat at subway where u don’t get what u ordered and when asking to correctly make it the workers tell and point in ur face with the manager this is the place to go! ordered a sandwich without any sauce and got mayo and as im allergic i got yelled at. -10/10 not very good if u ask me!
Atmosphere: 1
Food: 1
Service: 1
Bill Vernon
I walked in to get a sandwich. I was told to use the kiosk. I said I didn’t want to use that. The lady said they were TRAINING us to use the kiosk. I not there to be trained but to get a sandwich. I am the customer not a trainee. There are other sandwich shops and I wil use them. You trained me to use them.
Always treated respectfully and food made professionally. Never had a bad experience
Atmosphere: 5
Food: 5
Service: 5
The Hospitality of the mangers and crew
Atmosphere: 5
Food: 5
Service: 5
Very rude staff, impatient and horrible service
My food wasn't made right every time I order from there is always arrives to me not right
Atmosphere: 5
Food: 5
Service: 1
The welcome was warm by a sweet lady. One of the kiosk wasn’t working so I went to the front to order and a male employee told me that if I have a coupon to use the kiosk, but the kiosk doesn’t accept coupons, I wanted to get my order taken with him, but he was on his phone talking. Then he was in the process of making my food he was still on the phone didn’t toast my chicken with the cheese . i don’t know if they’re supposed to but he didn’t. his customer service is very bad didn’t give the customers the light of day .
Atmosphere: 4
Food: 2
Service: 2
went in to order and three older aged staff women were all irritated couldnt even order what i wanted because they looked so irritated to get me and another customer out of the way when it wasnt busy and didnt even correctly listen to what i wanted
Atmosphere: 1
Food: 1
Service: 1
I usually only post positive reviews but i dont think I'll come to this location no more.There were 3 ladies working when we walked in who were rude from start to finish .Close to home but I'd rather drive the distance elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I think it was too early for a soup and sandwich; they had no soups and not a lot in the displays. I'll go back at a later time and re-evaluate. Friendly service.
Atmosphere: 2
Food: 2
Service: 2
Great food!!
Atmosphere: 5
Food: 5
Service: 5
Unlike copperas cove and w.s. young, this subway helps you with your app.
All the employees, new and seasoned, are always helpful, professional, and cheerful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Usually I have no issue here. But today I made a mistake and ordered something for pickup. I can’t actually pick it up. It was an accident. I realized my mistake RIGHT after I completed the order. I tried calling to cancel the order so I could re-order for delivery and no one would pick up the phone. It would ring a couple times, then I’d get what sounded like dialup sounds. I called so many times to try and get through. Now all im getting is a busy signal when I call. Please get your damn phone fixed.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Black Forest Ham
Don't normally do this but, when I entered the building you an instantly tell there was an issue with staff. Didn't think much of it till I was just standing there and the look on the staffs faces was just pure irritation, frustrated, or RBF. To the point I didn't even bother ordering and just left...will now avoid this location. 4 start for the food because the old staff made great subs
Atmosphere: 1
Food: 4
Service: 1
You are told to use the Kiosk for a discount but then receive a much slower service. Personnel preparing your food have a lot of uncovered and unkept facial hair that can easily end up in your food. The drink station has about two options for drinks because most are out or broken. Take a little longer drive and go to one of the many other Subways nearby. Or better yet avoid Subway altogether and go to mcallister’s for much better food at the same price.
Atmosphere: 1
Food: 2
Service: 1
if u would like to eat at subway where u don’t get what u ordered and when asking to correctly make it the workers tell and point in ur face with the manager this is the place to go! ordered a sandwich without any sauce and got mayo and as im allergic i got yelled at. -10/10 not very good if u ask me!
Atmosphere: 1
Food: 1
Service: 1
I walked in to get a sandwich. I was told to use the kiosk. I said I didn’t want to use that. The lady said they were TRAINING us to use the kiosk. I not there to be trained but to get a sandwich. I am the customer not a trainee. There are other sandwich shops and I wil use them. You trained me to use them.
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