April 3, 2024 @ 11:00amDiscrimination of Service Animal (Dog)I never had a chance to get my food. And I DO NOT DO REVIEWS FOR FREE FOOD. And I will NEVER RECOMMEND this toxic environment to anyone.As soon as I walked into this Subway, I was told, sternly NO DOGS ALLOWED.I asked the elderly lady, with short gray/silver hair even a "Service Dog?" She said yes, I asked her a second time just to make sure, even a "Service Dog?" Again she said yes, they are not allowed in.This Subway is non-ADA compliant, again, does not allow you to enter. They will be reported to the State and Federal Authorities for violating the Americans with Disabilities Act (ADA).
Atmosphere: 1
Food: 1
Service: 1
Daniel
This place prioritizes tickets over people. Apparently management is ok with putting people second. Shameful!!! If you value customer care DONT come
Atmosphere: 1
Food: 1
Service: 1
Deborah Kelley
Usually the best sandwiches ever but not so this time. Worst sandwiches ever no cheese on either sandwich. When I called 2 complain. Felt like they didnt give a rat
Atmosphere: 2
Food: 1
Service: 2
Lynn Aponte
I'll be driving to HH Subway from now on...rude ghetto people work at the Killeen store.
Atmosphere: 1
Food: 2
Service: 1
Abby Leasau
KENDRICK is an amazing representation of Subway! I am more then happy to come and leave this review. This was after I was contemplating even coming to this location because usually the service here is very dry and not welcoming. Thanks to one visit with Kendrick I have a different look on this location.I went in around 7pm, the store was very cleanly and bright. Kendrick welcomed us upon walking through the door and even made us laugh/smile as soon as we hit the counter to tell him our order. We ordered 2 sandwiches that were made like he wanted to make them for us lol if you know what I mean. Ingredients were placed with care and they were properly portioned. We definitely enjoyed our visit thanks to Kendrick. And the fact that he dresses up for the Children on Halloween really shows his heart as a person and as an employee that goes over and beyond!! This is also the first time I left a tip at Subway, and will also be returning thanks to him. All the associates here should really take a note from this man. THANK YOU, KENDRICK for making our visit enjoyable and our sandwiches delicious ??
Atmosphere: 5
Food: 5
Service: 5
Makayla Register
It's always a pleasure coming to this subway location! You can't get any better customer service than you can from Kendrick! He is the reason we will keep coming back! This location makes their subs with care. Foods always fresh, location is clean, staffs friendly! Great atmosphere! We drive past 3 other subways just to go to this location each time!
Atmosphere: 5
Food: 5
Service: 5
SHOCK CABLE
yummy ?flat bread w / egg ? lettuce and tomatoes ? salt and pepper ?
Atmosphere: 5
Food: 5
Service: 5
Miss Allie J
We ran into this Subway late last night around 9pm. The staff was fun and upbeat, great music too. The kids loved the subs they got which is not normal for picky eaters. Pricing was budget friendly especially for 4 subs, the bathrooms and floors were freshly cleaned and the staff was even polite to the wayward gentleman that came into the building to find his phone and maybe cool down for a minute. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Cheese Sub
True Texan
Fast serviceFresh ingredientsThe lady there was very
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Italian B M T
M Jem
The person at the register was rude. The food was good. The place was clean.
I got the Outlaw, very tasty, and the staff and service at WS young location was outstanding.Parking: The parking is perfectWheelchair accessibility: It is wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Deborah Herman
Underwhelmed. The sandwiches aren't as good as Jersey Mike's. Lettuce didn't seem fresh. The people running the counter were friendly and polite. The restaurant was freezing. The A/C was on and it is cold out today.
Atmosphere: 3
Food: 3
Service: 4
Dylan Senior
Can you really go wrong with Subway? I mean, I personally love sandwiches and will almost always prefer them to burgers. Almost. And the rotisserie chicken?? So good!
Atmosphere: 5
Food: 5
Service: 4
The Food Dude
It's subway! They are decent, now expensive, sandwiches. I don't think the price matches the quality at all. I think we should still be paying $5 for a foot long. It's pretty awful when it costs almost $30 for two foot long meals. Personally, I'd rather eat at a real deli for the price! If anything, good Jason's Deli sandwich! You will find you pay about the same, but you're getting a much better sandwich with better quality!But if you're in a pinch and just need something to eat, it is convenient that they stay open late.
Atmosphere: 3
Food: 3
Service: 3
Divine Light
Staff was nice ?? although they seem overwhelmed at this location. With the walk ins, mobile orders, and drive thru customers all at once. But they handled the rush and the pos system shutting down. God bless them!
April 3, 2024 @ 11:00amDiscrimination of Service Animal (Dog)I never had a chance to get my food. And I DO NOT DO REVIEWS FOR FREE FOOD. And I will NEVER RECOMMEND this toxic environment to anyone.As soon as I walked into this Subway, I was told, sternly NO DOGS ALLOWED.I asked the elderly lady, with short gray/silver hair even a "Service Dog?" She said yes, I asked her a second time just to make sure, even a "Service Dog?" Again she said yes, they are not allowed in.This Subway is non-ADA compliant, again, does not allow you to enter. They will be reported to the State and Federal Authorities for violating the Americans with Disabilities Act (ADA).
Atmosphere: 1
Food: 1
Service: 1
This place prioritizes tickets over people. Apparently management is ok with putting people second. Shameful!!! If you value customer care DONT come
Atmosphere: 1
Food: 1
Service: 1
Usually the best sandwiches ever but not so this time. Worst sandwiches ever no cheese on either sandwich. When I called 2 complain. Felt like they didnt give a rat
Atmosphere: 2
Food: 1
Service: 2
I'll be driving to HH Subway from now on...rude ghetto people work at the Killeen store.
Atmosphere: 1
Food: 2
Service: 1
KENDRICK is an amazing representation of Subway! I am more then happy to come and leave this review. This was after I was contemplating even coming to this location because usually the service here is very dry and not welcoming. Thanks to one visit with Kendrick I have a different look on this location.I went in around 7pm, the store was very cleanly and bright. Kendrick welcomed us upon walking through the door and even made us laugh/smile as soon as we hit the counter to tell him our order. We ordered 2 sandwiches that were made like he wanted to make them for us lol if you know what I mean. Ingredients were placed with care and they were properly portioned. We definitely enjoyed our visit thanks to Kendrick. And the fact that he dresses up for the Children on Halloween really shows his heart as a person and as an employee that goes over and beyond!! This is also the first time I left a tip at Subway, and will also be returning thanks to him. All the associates here should really take a note from this man. THANK YOU, KENDRICK for making our visit enjoyable and our sandwiches delicious ??
Atmosphere: 5
Food: 5
Service: 5
It's always a pleasure coming to this subway location! You can't get any better customer service than you can from Kendrick! He is the reason we will keep coming back! This location makes their subs with care. Foods always fresh, location is clean, staffs friendly! Great atmosphere! We drive past 3 other subways just to go to this location each time!
Atmosphere: 5
Food: 5
Service: 5
yummy ?flat bread w / egg ? lettuce and tomatoes ? salt and pepper ?
Atmosphere: 5
Food: 5
Service: 5
We ran into this Subway late last night around 9pm. The staff was fun and upbeat, great music too. The kids loved the subs they got which is not normal for picky eaters. Pricing was budget friendly especially for 4 subs, the bathrooms and floors were freshly cleaned and the staff was even polite to the wayward gentleman that came into the building to find his phone and maybe cool down for a minute. We will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Cheese Sub
Fast serviceFresh ingredientsThe lady there was very
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Italian B M T
The person at the register was rude. The food was good. The place was clean.
Restaurantji Recommends
I got the Outlaw, very tasty, and the staff and service at WS young location was outstanding.Parking: The parking is perfectWheelchair accessibility: It is wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Underwhelmed. The sandwiches aren't as good as Jersey Mike's. Lettuce didn't seem fresh. The people running the counter were friendly and polite. The restaurant was freezing. The A/C was on and it is cold out today.
Atmosphere: 3
Food: 3
Service: 4
Can you really go wrong with Subway? I mean, I personally love sandwiches and will almost always prefer them to burgers. Almost. And the rotisserie chicken?? So good!
Atmosphere: 5
Food: 5
Service: 4
It's subway! They are decent, now expensive, sandwiches. I don't think the price matches the quality at all. I think we should still be paying $5 for a foot long. It's pretty awful when it costs almost $30 for two foot long meals. Personally, I'd rather eat at a real deli for the price! If anything, good Jason's Deli sandwich! You will find you pay about the same, but you're getting a much better sandwich with better quality!But if you're in a pinch and just need something to eat, it is convenient that they stay open late.
Atmosphere: 3
Food: 3
Service: 3
Staff was nice ?? although they seem overwhelmed at this location. With the walk ins, mobile orders, and drive thru customers all at once. But they handled the rush and the pos system shutting down. God bless them!