The best Whataburger ever. Nia, Manny and Nikki are the best. 🎉
Atmosphere: 5
Food: 5
Service: 5
Dinka
Sat in the drive thru for over 10 minutes...I know they are slow, but come on!
Service: 1
Eugene Baylor
One of the best fast food burgers places in the area that won't break the bank
Briana Gee
Food was great as always no complaints. There was a girl I assume she works with the dining area. I liked how she greeted people in to the restaurant and said goodbye. But she did seem like she had to keep checking up on customers which is fine but this is fast food not fine dining. Management needs to go easy on her she is doing her best she seems stressed out dont put more on her.
Tristan Games
Great burgers!
Atmosphere: 5
Food: 5
Service: 5
Paul simpson
Always good but the drive thru took 45min in the drive thru
Atmosphere: 5
Food: 5
Service: 5
MaybeAntonioVivaldi
BURGERS BURGERS BURGEERRRRSSS!!! idk Fast service
Atmosphere: 5
Food: 5
Service: 5
Aaron Walker
I ordered online for pickup. I placed my order at 5pm, and I am waiting at the counter at 6:25pm with no food. An hour and a half is ridiculous for a sit down restaurant, let alone a drive thru burger place.
Atmosphere: 2
Food: 3
Service: 1
Lyndi Schonfelder
Asked for extra ketchup, got where I was going. They put one ketchup.
Anna
It's always a pleasure to find a quick-service restaurant where the staff is friendly and attentive. The interactions with employees were consistently pleasant and efficient. Moreover, the food was always prepared with care, tasting fresh and flavorful. Overall, the experience was consistently positive, making it a great choice for a convenient meal. Sometimes I find myself having to wait over 30 minutes for my curbside or mobile order after 10 PM. I feel bad for the employees; maybe they don't have enough workers at the time to keep up with all the orders.
Update, yeah I’m done!! Won’t be back all the fries were burnt and dark looking for all meals it’s not worth the money if this is how they handle our food!
I loved whataburger because no matter what they always kept their food fresh no matter what location I been to. But this location 3 times in a roll cold and nasty! 😑 over it
Brenda Hand
I have never had a complaint on Whataburger
Atmosphere: 4
Food: 4
Service: 4
RealTalk2
Normally I don't comment on fast food. But today is the day. I have come to this Killeen location maybe 4-5 times over a 3-4yr period. Today ordered x2 patty melt meals. Look at my receipt time stamp. I was 5 cars back waited about 7-8min for them to go thru. Then I became the lead car in front, told to wait just past the window, 5min minutes later young lady came to my window with a drink. Asking did I order a drink. Already was given my 2 drinks. Waiting on food. She then called me someone else name. Then asked what's my name on order. I told her, she said well what did you order, I smiled said x2 patty melt meals. She said I will go check on your order. Another 5-7min go by she comes back with bag. Now I know for sure after all wait time my food should've been freshly hot fries, freshly made patty melt. That was not the case. Fries were barely warm. This is not the first time this has happened. I saw dining room was still open but I just didn't feel like getting out going inside and having to wait another 10min for them to make me some hot fries and new sandwich. Now I know why I don't come here often. I used to tell people go to whataburger they make your food hot and fresh when ordered. This hasn't been the case in years. Now I am officially one with whataburger. You have done this too many times. For $26 this is what I get. Nope never again. Years ago this was not the case food was always hot and fresh cause that's why line is always so long and mind you there were 2 rows of vehicles this time. Not sure who got afresh meal, I bet none of them. Good job what a burger. You lost a customer on this one. Receipt time stamp no way it was 6min when I waited every bit of 20min to get this crap(explicative). I'm done with it.
Food: 1
Service: 1
Raymond Lalley
On a slow night, the order was incomplete. Double-check your order. And if you want a delicious burger, go to Denny's.
Atmosphere: 3
Food: 3
Service: 3
Roneisia Bridges
Whataburger has a routine taste because of the way that it is set up but the sense of urgency, the delay in orders, and the way the drive thru line and lobby are always packed is atrocious I wish corporate gets involved cause they are laughing and the orders are wrapped around the building and out the door and order times is 15-30 min if you dash or Uber and yes it's ONE MEAL just trust you gonna be here just trust me it's one of those and makes it not worth taking the order!
The best Whataburger ever. Nia, Manny and Nikki are the best. 🎉
Atmosphere: 5
Food: 5
Service: 5
Sat in the drive thru for over 10 minutes...I know they are slow, but come on!
Service: 1
One of the best fast food burgers places in the area that won't break the bank
Food was great as always no complaints. There was a girl I assume she works with the dining area. I liked how she greeted people in to the restaurant and said goodbye. But she did seem like she had to keep checking up on customers which is fine but this is fast food not fine dining. Management needs to go easy on her she is doing her best she seems stressed out dont put more on her.
Great burgers!
Atmosphere: 5
Food: 5
Service: 5
Always good but the drive thru took 45min in the drive thru
Atmosphere: 5
Food: 5
Service: 5
BURGERS BURGERS BURGEERRRRSSS!!!
idk
Fast service
Atmosphere: 5
Food: 5
Service: 5
I ordered online for pickup. I placed my order at 5pm, and I am waiting at the counter at 6:25pm with no food. An hour and a half is ridiculous for a sit down restaurant, let alone a drive thru burger place.
Atmosphere: 2
Food: 3
Service: 1
Asked for extra ketchup, got where I was going. They put one ketchup.
It's always a pleasure to find a quick-service restaurant where the staff is friendly and attentive. The interactions with employees were consistently pleasant and efficient. Moreover, the food was always prepared with care, tasting fresh and flavorful. Overall, the experience was consistently positive, making it a great choice for a convenient meal. Sometimes I find myself having to wait over 30 minutes for my curbside or mobile order after 10 PM. I feel bad for the employees; maybe they don't have enough workers at the time to keep up with all the orders.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Update, yeah I’m done!! Won’t be back all the fries were burnt and dark looking for all meals it’s not worth the money if this is how they handle our food!
I loved whataburger because no matter what they always kept their food fresh no matter what location I been to. But this location 3 times in a roll cold and nasty! 😑 over it
I have never had a complaint on Whataburger
Atmosphere: 4
Food: 4
Service: 4
Normally I don't comment on fast food. But today is the day. I have come to this Killeen location maybe 4-5 times over a 3-4yr period. Today ordered x2 patty melt meals. Look at my receipt time stamp. I was 5 cars back waited about 7-8min for them to go thru. Then I became the lead car in front, told to wait just past the window, 5min minutes later young lady came to my window with a drink. Asking did I order a drink. Already was given my 2 drinks. Waiting on food. She then called me someone else name. Then asked what's my name on order. I told her, she said well what did you order, I smiled said x2 patty melt meals. She said I will go check on your order. Another 5-7min go by she comes back with bag. Now I know for sure after all wait time my food should've been freshly hot fries, freshly made patty melt. That was not the case. Fries were barely warm. This is not the first time this has happened. I saw dining room was still open but I just didn't feel like getting out going inside and having to wait another 10min for them to make me some hot fries and new sandwich. Now I know why I don't come here often. I used to tell people go to whataburger they make your food hot and fresh when ordered. This hasn't been the case in years. Now I am officially one with whataburger. You have done this too many times. For $26 this is what I get. Nope never again. Years ago this was not the case food was always hot and fresh cause that's why line is always so long and mind you there were 2 rows of vehicles this time. Not sure who got afresh meal, I bet none of them. Good job what a burger. You lost a customer on this one. Receipt time stamp no way it was 6min when I waited every bit of 20min to get this crap(explicative). I'm done with it.
Food: 1
Service: 1
On a slow night, the order was incomplete. Double-check your order. And if you want a delicious burger, go to Denny's.
Atmosphere: 3
Food: 3
Service: 3
Whataburger has a routine taste because of the way that it is set up but the sense of urgency, the delay in orders, and the way the drive thru line and lobby are always packed is atrocious I wish corporate gets involved cause they are laughing and the orders are wrapped around the building and out the door and order times is 15-30 min if you dash or Uber and yes it's ONE MEAL just trust you gonna be here just trust me it's one of those and makes it not worth taking the order!
Atmosphere: 1
Food: 5
Service: 1
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