I placed an online order to pick up at the drive thru and it said it would be ready at 5:36pm. I arrive at that time but since the drive thru had a line I decided to pick it up inside. There was nobody at the front counter to ask about my order and when I walked around to the pick up side there were 2 employees making sandwiches that didn’t acknowledge me so I go to the drive thru as was the original plan. I told the person on the intercom I had an online order that was ready according to my email but she said it wasn’t. Ok no big deal, there were 3 cars in front of me anyways so by the time I made it to the window my order would be ready, right? Well little did I know that I would be stuck In that line for over 25 minutes. Why? Because the vehicle at the front of the line had a big order and that caused some sort of chaos inside. My question is, why didn’t they make that vehicle wait at the front of the building to get their order instead of dragging the whole drive thru behind? At this point we were stuck, there was people in front of us and people behind us. I’m never selecting pick up at drive thru again because if other people take a long time getting their order you are stuck there too.
Patricia Conn
Panera is consistently good & the drive through is convenient when you are on the way home.
Monique Murray
Was not the best visit or customer service
Kidlavish Lavish
Horrible $20 on BS they asked me if I want an apples or chips and they gave me a whole apple and then the first drink was hibiscus taste like water and then the second they gave me lemonade taste like alcohol fermented
kitty Adams
Got the homemade chicken soup today, got home and it's 95% broth and the bread is hard as a rock. Just completely unacceptable.
Melodi Klaus
I came in here awhile back for some soup and the employees who was working seems very disinterested in their jobs. The bread portion size was extremely disappointing and the restraint was nasty dirty. Multiple tables weren't cleaned. The one I sat at wasn’t clean. I’m not typically one to comment and complain but I did come later in the night and to see that multiple tables weren't cleaned disgusted me. I came in this morning to use the restroom and the floors were nasty. Someone was in while I came in and they didn’t wash their hands. I’m not sure if it was a customer or an employee but it didn’t matter because there was very little soap in the soap dispenser. I had to attempt to wash my hands 4 times before I felt okay enough to come back out of the bathroom and tell an employee. While I’m waiting here for the girl to change out she soap I’m looking around at the menu and pastries; I see a nat flying around and land on a pastry. The employee I spoke to about the soap came back a few mins later with her purse and said she had to go get soap and apologized. I’m sure it’s not her fault but it is party her responsibility along with all the other employees to make sure they’re good on things like soap to keep everyone sanitary. A few of the employees handling food are wearing gloves but I believe shift lead names Christy/Kristy wasn’t wearing gloves and handled a sheet of cookies. An employee named Bri wasn’t wearing gloves and was eating a chunk of yellow cheese while walking around the kitchen. The gave me a cup of soap to use, as I walked back in I slightly slipped from the water on the floor which is evidently there from the paper towel with water on it and when I went in the bathroom an employee “washed” their hands and left the paper towels on the floor.
Nickesha B
Food ans customer service was good
Dennia Flores
My sandwich was made so poorly like this is ridiculous!! Barely any chicken, no peppers. No avocado. And a line of sauce. A third of my sandwich doesn't even have chicken on it. I will be calling store for a refund.
Chef's Kiss! The cooks KNOW what they are doing, and I appreciate it. The service was amazing, and the team was very accommodating as well with my order. Although they did forget to add my goddess salad with an extra egg on my last order, I would still recommend. 8.5/10
leah serrano
Panera is pretty expensive but I like the food so I don’t mind paying the price. Since the containers got smaller I’ve noticed the portions got smaller. I feel like this container could have had more salad in it. I mean the container isn’t even full and I’m definitely not getting my moneys worth. Are they rationing the greens?
Max Casey
Great place to eat if you make six figures
R Gaber
Good food .needs low carb options
The Welch's
We love to eat here when we can. We get the mac-and-cheese and the bread. I get the chips because the bread is a little hard on my teeth. There is a kiosk to order on an IPad which is nice so you can do it yourself and not be face to face with someone📱. There is a good selection of drinks to choose from (soda and non-soda). There is plenty of parking and plenty of seating. Great spot to get something to eat:)☺☺
All sweet and good taste.
Cookies look very old. Oatmeal extremely sweet.
I placed an online order to pick up at the drive thru and it said it would be ready at 5:36pm. I arrive at that time but since the drive thru had a line I decided to pick it up inside. There was nobody at the front counter to ask about my order and when I walked around to the pick up side there were 2 employees making sandwiches that didn’t acknowledge me so I go to the drive thru as was the original plan. I told the person on the intercom I had an online order that was ready according to my email but she said it wasn’t. Ok no big deal, there were 3 cars in front of me anyways so by the time I made it to the window my order would be ready, right? Well little did I know that I would be stuck In that line for over 25 minutes. Why? Because the vehicle at the front of the line had a big order and that caused some sort of chaos inside. My question is, why didn’t they make that vehicle wait at the front of the building to get their order instead of dragging the whole drive thru behind? At this point we were stuck, there was people in front of us and people behind us. I’m never selecting pick up at drive thru again because if other people take a long time getting their order you are stuck there too.
Panera is consistently good & the drive through is convenient when you are on the way home.
Was not the best visit or customer service
Horrible $20 on BS they asked me if I want an apples or chips and they gave me a whole apple and then the first drink was hibiscus taste like water and then the second they gave me lemonade taste like alcohol fermented
Got the homemade chicken soup today, got home and it's 95% broth and the bread is hard as a rock. Just completely unacceptable.
I came in here awhile back for some soup and the employees who was working seems very disinterested in their jobs. The bread portion size was extremely disappointing and the restraint was nasty dirty. Multiple tables weren't cleaned. The one I sat at wasn’t clean. I’m not typically one to comment and complain but I did come later in the night and to see that multiple tables weren't cleaned disgusted me. I came in this morning to use the restroom and the floors were nasty. Someone was in while I came in and they didn’t wash their hands. I’m not sure if it was a customer or an employee but it didn’t matter because there was very little soap in the soap dispenser. I had to attempt to wash my hands 4 times before I felt okay enough to come back out of the bathroom and tell an employee. While I’m waiting here for the girl to change out she soap I’m looking around at the menu and pastries; I see a nat flying around and land on a pastry. The employee I spoke to about the soap came back a few mins later with her purse and said she had to go get soap and apologized. I’m sure it’s not her fault but it is party her responsibility along with all the other employees to make sure they’re good on things like soap to keep everyone sanitary. A few of the employees handling food are wearing gloves but I believe shift lead names Christy/Kristy wasn’t wearing gloves and handled a sheet of cookies. An employee named Bri wasn’t wearing gloves and was eating a chunk of yellow cheese while walking around the kitchen. The gave me a cup of soap to use, as I walked back in I slightly slipped from the water on the floor which is evidently there from the paper towel with water on it and when I went in the bathroom an employee “washed” their hands and left the paper towels on the floor.
Food ans customer service was good
My sandwich was made so poorly like this is ridiculous!! Barely any chicken, no peppers. No avocado. And a line of sauce. A third of my sandwich doesn't even have chicken on it. I will be calling store for a refund.
Restaurantji Recommends
Chef's Kiss! The cooks KNOW what they are doing, and I appreciate it. The service was amazing, and the team was very accommodating as well with my order. Although they did forget to add my goddess salad with an extra egg on my last order, I would still recommend. 8.5/10
Panera is pretty expensive but I like the food so I don’t mind paying the price. Since the containers got smaller I’ve noticed the portions got smaller. I feel like this container could have had more salad in it. I mean the container isn’t even full and I’m definitely not getting my moneys worth. Are they rationing the greens?
Great place to eat if you make six figures
Good food .needs low carb options
We love to eat here when we can. We get the mac-and-cheese and the bread. I get the chips because the bread is a little hard on my teeth. There is a kiosk to order on an IPad which is nice so you can do it yourself and not be face to face with someone📱. There is a good selection of drinks to choose from (soda and non-soda). There is plenty of parking and plenty of seating. Great spot to get something to eat:)☺☺
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