Found a hair in my food. Lost my appetite š, feel like throwing up
Atmosphere: 5
Food: 1
Service: 5
Kevin Stevens
Ok food. Did drive thru so not to much to review.
Atmosphere: 3
Food: 3
Service: 3
Tyejany Spencer/ Jefferson
I had a delivery order. Everything was fresh and good. I got almost everything I asked for except they miss the milk but it was a small mistake. Overall I appreciate the order.
Atmosphere: 5
Food: 5
Service: 5
Airell
I been coming here for years. I notice everytime i do a pickup order from my app. I pull to the speaker. They ask me for my code. I give said code. Then they leave the speaker. I hear them go to the other speaker in lane 2 take 800 minutes to deal with them. Just for a different person to come on my speaker to Again ask me for the code I just gave them. I only order here cause its closest to my job. Otherwise I do not recommend anyone places any orders here. But this happens to me every time I come here. Im never able to give my code and pull up. I have to give them my code. Just for them to go completely silent. Then a brand new person comes to the speaker and asks for my code again. Worst time to visit here is anytime after breakfast. I try not to leave negative reviews. But this been happening for a year. DO NOT RECOMMEND
Atmosphere: 1
Food: 3
Service: 1
FM S (FSCG)
Went to drive through, they got our phone code on the speaker, redeemed he voucher, went to the window to pay and guess what they didn't see the discount and they didn't care to fix the issue even tho it was just redeemed. So as promised to the guy who didn't care (older guy), here's a 1 star review.
Atmosphere: 1
Food: 1
Service: 1
Sonya Baskette
Food is usually fresh, been here a few times service is always friendly.
Atmosphere: 4
Food: 4
Service: 5
Marcel Weisshaar
Always long wait times
Seth Ferguson
After multiple bad experiences here, I am finally writing to warn people about this horribly run location. After quite some time I decided to give this place another chance and ordered through the app to pick it up. When I got home I discovered they didnāt put any of my two orders of fries in the bag. Not wanting to drive all the way back up there I tried to call. However they refused to answer both times and just let it go to the answering service. Having to drive all the way up there again I wanted them to remake the order since it was already just lukewarm and would no doubt be even worse by the time I got home. The girl just sighed and complained it was still warm to another employee. She told the manager who after rolling her eyes begrudgingly had it remade. At no time did the manager or any team member apologize for the error or the inconvenience of me having to go back up there. Then the employee comes to the counter where another gentleman and I are waiting, sets two back down and yells āorder for Rickā and proceeded to talk to him about his order. After she walks away I call back and ask if those are my bags. With an attitude she says yes and suggested that I should have known that. I explained that setting down bags and yelling order for Rick would cause one to assume that the bags are Rickās order. That was met with just more attitude. It was just a horrible experience that showed absolutely zero concern for customer service by anyone from the manger on down
Atmosphere: 3
Food: 3
Service: 1
Bricely Holmes
The worst experience you will ever have at a McDonalds. From the inside being not made for humans to the absolute 0 customer service. Took 30 minutes or more to get the food with no drive through line and one other person inside the store. I DO NOT recommend this McDonald's even as new as it is. But this is from me and my family's experience. You can decide for yourself.
The worse place to stop by. Worse coffee, Worst attention. Just drove by from my cruise looking forward to McDonald coffee. Big mistakes taste like dirty water. Managment please review.
ShaniseK Randle
Always š Good Food.
Atmosphere: 5
Food: 5
Service: 5
Saul Cedillo
They always get my order wrong and donāt even have a number
Atmosphere: 1
Food: 1
Service: 1
Cynthia SlayJ
They always forget something!!!! They need to pay more attention. Sometimes ppl donāt have time to come back and get their food theyāre missing.
Atmosphere: 4
Food: 3
Service: 2
Luis Cruz
I visited this place and it was so clean and very fast service, Iāll definitely recommend this place if you visiting Galveston
Great workers
Atmosphere: 5
Food: 5
Service: 5
Found a hair in my food. Lost my appetite š, feel like throwing up
Atmosphere: 5
Food: 1
Service: 5
Ok food. Did drive thru so not to much to review.
Atmosphere: 3
Food: 3
Service: 3
I had a delivery order. Everything was fresh and good. I got almost everything I asked for except they miss the milk but it was a small mistake. Overall I appreciate the order.
Atmosphere: 5
Food: 5
Service: 5
I been coming here for years. I notice everytime i do a pickup order from my app. I pull to the speaker. They ask me for my code. I give said code. Then they leave the speaker. I hear them go to the other speaker in lane 2 take 800 minutes to deal with them. Just for a different person to come on my speaker to Again ask me for the code I just gave them. I only order here cause its closest to my job. Otherwise I do not recommend anyone places any orders here. But this happens to me every time I come here. Im never able to give my code and pull up. I have to give them my code. Just for them to go completely silent. Then a brand new person comes to the speaker and asks for my code again. Worst time to visit here is anytime after breakfast. I try not to leave negative reviews. But this been happening for a year. DO NOT RECOMMEND
Atmosphere: 1
Food: 3
Service: 1
Went to drive through, they got our phone code on the speaker, redeemed he voucher, went to the window to pay and guess what they didn't see the discount and they didn't care to fix the issue even tho it was just redeemed. So as promised to the guy who didn't care (older guy), here's a 1 star review.
Atmosphere: 1
Food: 1
Service: 1
Food is usually fresh, been here a few times service is always friendly.
Atmosphere: 4
Food: 4
Service: 5
Always long wait times
After multiple bad experiences here, I am finally writing to warn people about this horribly run location. After quite some time I decided to give this place another chance and ordered through the app to pick it up. When I got home I discovered they didnāt put any of my two orders of fries in the bag. Not wanting to drive all the way back up there I tried to call. However they refused to answer both times and just let it go to the answering service. Having to drive all the way up there again I wanted them to remake the order since it was already just lukewarm and would no doubt be even worse by the time I got home. The girl just sighed and complained it was still warm to another employee. She told the manager who after rolling her eyes begrudgingly had it remade. At no time did the manager or any team member apologize for the error or the inconvenience of me having to go back up there. Then the employee comes to the counter where another gentleman and I are waiting, sets two back down and yells āorder for Rickā and proceeded to talk to him about his order. After she walks away I call back and ask if those are my bags. With an attitude she says yes and suggested that I should have known that. I explained that setting down bags and yelling order for Rick would cause one to assume that the bags are Rickās order. That was met with just more attitude. It was just a horrible experience that showed absolutely zero concern for customer service by anyone from the manger on down
Atmosphere: 3
Food: 3
Service: 1
The worst experience you will ever have at a McDonalds. From the inside being not made for humans to the absolute 0 customer service. Took 30 minutes or more to get the food with no drive through line and one other person inside the store. I DO NOT recommend this McDonald's even as new as it is. But this is from me and my family's experience. You can decide for yourself.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worse place to stop by.
Worse coffee, Worst attention.
Just drove by from my cruise looking forward to McDonald coffee. Big mistakes taste like dirty water. Managment please review.
Always š Good Food.
Atmosphere: 5
Food: 5
Service: 5
They always get my order wrong and donāt even have a number
Atmosphere: 1
Food: 1
Service: 1
They always forget something!!!! They need to pay more attention. Sometimes ppl donāt have time to come back and get their food theyāre missing.
Atmosphere: 4
Food: 3
Service: 2
I visited this place and it was so clean and very fast service, Iāll definitely recommend this place if you visiting Galveston
Atmosphere: 5
Food: 5
Service: 5
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