This McDonald’s has the absolute worst customer service. I’ve been 3 different times and get the same service every time from multiple different people.
Atmosphere: 1
Food: 2
Service: 1
Joanna Peralez
Ordered a big breakfast for my daughter and she found something like a sticker inside her biscuit. My husbands eggs were raw.
Atmosphere: 3
Food: 3
Service: 3
Zainah El Haj
I had one of the worst experiences at this McDonald’s. When we arrived, we had to wait way too long before anyone even took our order. Then, when I finally got my drink, it was wrong—I asked for a Sprite, and they gave me a Coke instead. When I told the lady about the mistake, she never even bothered to bring me the right drink. We had to ask someone else, a curly-headed boy, and when he finally brought it out, the Sprite was completely watered down and disgusting. The whole experience was just terrible—slow service, unprofessional staff, and a complete lack of care. Definitely won’t be coming back.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: World Famous Fries
Chris Koopmann
I don't understand why they have the guy at the register taking people's orders, making coffee. Just stood in line for almost 10 minutes while he made 5 coffees for online orders and 3 coffees for people waiting. Can't someone else make coffee so he can take orders and make that place even more money. Waste of time.
Bailey Lepore
I waited 25 minutes for two McDoubles and when they came they put them in a bag almost torn in half. The manager in there had an AirPod in the whole time while he was trying to fix the messed up orders before me. He would come back with the wrong order anyway.
Atmosphere: 1
Food: 1
Service: 1
Karlita
I rather drive 15 minutes out of my way to the gulf freeway one than this one that’s close to my house. They fries are always soggy and gross and the burgers don’t taste good. Save yourself a trip and go to another franchise.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Cheeseburger
Marichu Gonzalez
I order a hamburger they don't t even put mayonnaise. AND it takes them 15 minutes to make crispy hamburger.And no costumer.
Anne Chen
I wait 20 mins for my food . When I ask my extra sauce, their staff name Mari extremely rude and impatient. Worst MC I have ever been
Can't git what you order. They don't speak English.
Faye L
Drive thru was slow, and the employees seemed uninterested in working. Food tasted old, fries were soggy.
Atmosphere: 2
Food: 4
Service: 2
M M
Ice cream machine always broke. Employees laugh about it
Atmosphere: 1
Food: 1
Service: 1
Mark Habash
Ice cream machine always broke. Employees laugh about it
Atmosphere: 1
Food: 1
Service: 1
Rick Stookey
No clue as to what customer service is. I understand there is a responsibility on my part, however if I don’t know what to do this management team only can say we’re to busy we don’t have time to help!
This McDonald’s has the absolute worst customer service. I’ve been 3 different times and get the same service every time from multiple different people.
Atmosphere: 1
Food: 2
Service: 1
Ordered a big breakfast for my daughter and she found something like a sticker inside her biscuit. My husbands eggs were raw.
Atmosphere: 3
Food: 3
Service: 3
I had one of the worst experiences at this McDonald’s. When we arrived, we had to wait way too long before anyone even took our order. Then, when I finally got my drink, it was wrong—I asked for a Sprite, and they gave me a Coke instead. When I told the lady about the mistake, she never even bothered to bring me the right drink. We had to ask someone else, a curly-headed boy, and when he finally brought it out, the Sprite was completely watered down and disgusting. The whole experience was just terrible—slow service, unprofessional staff, and a complete lack of care. Definitely won’t be coming back.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: World Famous Fries
I don't understand why they have the guy at the register taking people's orders, making coffee. Just stood in line for almost 10 minutes while he made 5 coffees for online orders and 3 coffees for people waiting. Can't someone else make coffee so he can take orders and make that place even more money. Waste of time.
I waited 25 minutes for two McDoubles and when they came they put them in a bag almost torn in half. The manager in there had an AirPod in the whole time while he was trying to fix the messed up orders before me. He would come back with the wrong order anyway.
Atmosphere: 1
Food: 1
Service: 1
I rather drive 15 minutes out of my way to the gulf freeway one than this one that’s close to my house. They fries are always soggy and gross and the burgers don’t taste good. Save yourself a trip and go to another franchise.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Cheeseburger
I order a hamburger they don't t even put mayonnaise. AND it takes them 15 minutes to make crispy hamburger.And no costumer.
I wait 20 mins for my food . When I ask my extra sauce, their staff name Mari extremely rude and impatient. Worst MC I have ever been
Atmosphere: 1
Food: 1
Service: 1
Pretty slow service. No customer care.
Just as I expected.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Can't git what you order. They don't speak English.
Drive thru was slow, and the employees seemed uninterested in working. Food tasted old, fries were soggy.
Atmosphere: 2
Food: 4
Service: 2
Ice cream machine always broke. Employees laugh about it
Atmosphere: 1
Food: 1
Service: 1
Ice cream machine always broke. Employees laugh about it
Atmosphere: 1
Food: 1
Service: 1
No clue as to what customer service is. I understand there is a responsibility on my part, however if I don’t know what to do this management team only can say we’re to busy we don’t have time to help!
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