Stood there and watched my sack of food sit idel as employee sends some texts out. Finally threw some napkins in the sack and gave it to me...as if I wasn't watching the bag the whole time as nothing got added cept finally napkins, for several minutes this happened...aggravating ahParking/ exiting/ entering here is basically non existent and or insurance claim expectant
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
Victorino Rojas
These people leave you waiting at the drive thru for a very long time, even when you talk to them.... no answer.
Service: 1
Sherri Eddowes-Plummer
Really good turkey and avocado sandwich and appreciated the drive-thru service.
Food: 5
Service: 5
J Shirley
The food and atmosphere were spot on for Schlotzkys. However, I have a big issue with the manager making my sandwich with only one gloved hand. When questioned about his technique, he said, "I have not touched your sandwich with my bare hand." Really! Explain that.... How can you make my sandwich and cut it in half with one gloved hand?I hope you review your training to understand you need to wear a glove on each hand when handling food.
Atmosphere: 4
Food: 4
Service: 1
Fernando Castaneda
Hot and fresh ?..always a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Sandwich
Jessica Langwell
Went to order at the drive thru. We had never been to this restaurant before and there was no one behind us so we were really looking over the menu to decide on something. The first guy was polite and told us to let him know when we were ready. Not even 30 seconds later, a woman with an accent asks us if we were ready. We said we were still looking and she said "ok..oh my god" and her mic cut off. She gave us about a minute before asking us AGAIN if we were ready twice (because apparently we didn't answer her fast enough after she asked the first time). We said no, not yet and she AGAIN said "ok..oh my god" and her mic cut off again. We told them nevermind and left. One bad experience can ruin a business. That lady needs retraining, but we will never try to order Schlotzsky's again.
Service: 1
Alfredo Vazquez
Excellent customer service from everyone except the Manager. As I walked in and came up to the register she looked me in the eyes and did not greet me or take my order, she walked to the back to hide. The drive thru employee saw and came up to assist me. She should be trained by her employees ?
Atmosphere: 5
Food: 5
Service: 5
Elaine Domec
Love the
Atmosphere: 3
Food: 5
Service: 3
Dee Sanford
Always have great sandwiches here. They are always hot and, rarely, made incorrectly.Parking: In a strip center so parking is available but tight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Sandwich, Ham
Selena Rayna
If I would give this place a zero star I would, customer service zero , food dry , the Chinese lady has no respect trying to rush while ordering like what hurry what u need thank you like damn give a chance plus she treats her employees like dogs someone should put her in her
Was looking for soup and 1/2 sandwich still have it yumWheelchair accessibility: Have tables perfect for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, The Original Sandwich
Katt tastic
Food is mostly bread. Chinese lady is very disrespectful and rushing orders, like she doesn't know how to work correctly and treat others with respect. Tables were dirty and atmosphere was not very inviting. 0 stars if I could give, never coming back.
Atmosphere: 1
Food: 2
Service: 1
Xellence
This Schlotzsky's location is by far the most unkept location I have ever been to by far. I came in, and the floor was un-swept and dirty. The tables had crumbs and trash that wasn't cleaned off, even though they had employees just on their phones not doing anything. The Mexican lady was very rude with her tone of voice, and didn't seem very professional when taking my order she rushed me and never let me talk completely. I understand if you are having a bad day, but do not bring it into work with you. I ordered a Original and I'm not so sure they understand what a Schlotzskys Original is, mine came with barely any onions on it and almost no mustard. I will not be coming back to this location in the future. Get better employees, and learn how to make an Original.
Atmosphere: 1
Food: 1
Service: 1
young ACE
Terrible manager/supervisor idk why she treats her employees bad u can hear her yelling at them from the dining room and a cashier lady named maria tells me she even pushes them when she loses her temper what the heck? Where is hR when u need them. The food is decent tho.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: California Chicken and Avocado Flatbread
Isabel Lane
Greeted w a smile, The “Newbie” Carlos was super friendly and very informative about the sandwiches.We will be back!
Stood there and watched my sack of food sit idel as employee sends some texts out. Finally threw some napkins in the sack and gave it to me...as if I wasn't watching the bag the whole time as nothing got added cept finally napkins, for several minutes this happened...aggravating ahParking/ exiting/ entering here is basically non existent and or insurance claim expectant
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza
These people leave you waiting at the drive thru for a very long time, even when you talk to them.... no answer.
Service: 1
Really good turkey and avocado sandwich and appreciated the drive-thru service.
Food: 5
Service: 5
The food and atmosphere were spot on for Schlotzkys. However, I have a big issue with the manager making my sandwich with only one gloved hand. When questioned about his technique, he said, "I have not touched your sandwich with my bare hand." Really! Explain that.... How can you make my sandwich and cut it in half with one gloved hand?I hope you review your training to understand you need to wear a glove on each hand when handling food.
Atmosphere: 4
Food: 4
Service: 1
Hot and fresh ?..always a great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Sandwich
Went to order at the drive thru. We had never been to this restaurant before and there was no one behind us so we were really looking over the menu to decide on something. The first guy was polite and told us to let him know when we were ready. Not even 30 seconds later, a woman with an accent asks us if we were ready. We said we were still looking and she said "ok..oh my god" and her mic cut off. She gave us about a minute before asking us AGAIN if we were ready twice (because apparently we didn't answer her fast enough after she asked the first time). We said no, not yet and she AGAIN said "ok..oh my god" and her mic cut off again. We told them nevermind and left. One bad experience can ruin a business. That lady needs retraining, but we will never try to order Schlotzsky's again.
Service: 1
Excellent customer service from everyone except the Manager. As I walked in and came up to the register she looked me in the eyes and did not greet me or take my order, she walked to the back to hide. The drive thru employee saw and came up to assist me. She should be trained by her employees ?
Atmosphere: 5
Food: 5
Service: 5
Love the
Atmosphere: 3
Food: 5
Service: 3
Always have great sandwiches here. They are always hot and, rarely, made incorrectly.Parking: In a strip center so parking is available but tight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Sandwich, Ham
If I would give this place a zero star I would, customer service zero , food dry , the Chinese lady has no respect trying to rush while ordering like what hurry what u need thank you like damn give a chance plus she treats her employees like dogs someone should put her in her
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was looking for soup and 1/2 sandwich still have it yumWheelchair accessibility: Have tables perfect for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, The Original Sandwich
Food is mostly bread. Chinese lady is very disrespectful and rushing orders, like she doesn't know how to work correctly and treat others with respect. Tables were dirty and atmosphere was not very inviting. 0 stars if I could give, never coming back.
Atmosphere: 1
Food: 2
Service: 1
This Schlotzsky's location is by far the most unkept location I have ever been to by far. I came in, and the floor was un-swept and dirty. The tables had crumbs and trash that wasn't cleaned off, even though they had employees just on their phones not doing anything. The Mexican lady was very rude with her tone of voice, and didn't seem very professional when taking my order she rushed me and never let me talk completely. I understand if you are having a bad day, but do not bring it into work with you. I ordered a Original and I'm not so sure they understand what a Schlotzskys Original is, mine came with barely any onions on it and almost no mustard. I will not be coming back to this location in the future. Get better employees, and learn how to make an Original.
Atmosphere: 1
Food: 1
Service: 1
Terrible manager/supervisor idk why she treats her employees bad u can hear her yelling at them from the dining room and a cashier lady named maria tells me she even pushes them when she loses her temper what the heck? Where is hR when u need them. The food is decent tho.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: California Chicken and Avocado Flatbread
Greeted w a smile, The “Newbie” Carlos was super friendly and very informative about the sandwiches.We will be back!