Ordered two drinks on the app, that was supposed to be ready at 0928… didn’t get the drinks till after 10, which is understandable because there was a lot of tech school/bmt airmen ordering. Today was a Sunday and I stepped out of work to get me & a coworker coffee, so time was lax to get back but this was stretching it. After the barista realize I’ve been waiting there a long time (even the register people got their drinks) they finally made them. I was in a rush to get back to work at this point, so I took my order and left. As soon as I got into work, I realized that my white chocolate mocha tasted like it was just black coffee with whipped cream in it. I asked my coworker about his and he said the same thing and he got a pumpkin spice latte. Literally something we looked forward to, as we work in a 24-7 environment. So the coffees, as sad as it seems, gives us that tiny hope of morale to make it through the day. So yes, this place is the reason we barely made it through our shift, (jk… or am I?) with their service & awful coffee making abilities.
Ms Evelyn
I was so impressed with the service I received from Nicole. She was friendly, patient, & determined to please her customers. I was also amazed with how efficient she worked the register & assisted in preparing our drinks. No doubt she's a valuable asset to the Starbucks team!
Atmosphere: 5
Food: 5
Service: 5
خالد الدوسري
It was bad experience I was waiting for 20min and the clerk talked to me without desire.
Atmosphere: 1
Food: 1
Service: 1
Andres Land
So I usually don’t write bad reviews unless I feel that someone did something to me that was pure evil and today this employee at Starbucks accomplished that goal, So usually I am a regular here and get the same exact thing every time and today I ordered a bagel with cream cheese and they forgot to put the cream cheese in so I asked them if I could get an extra cream cheese and this lady with glasses was so rude to me she said “well actually it doesn’t come with the bagel” in a rude voice and than I proceeded to explain how I’ve shopped here and they usually give it to me every time and she goes “well I actually work here so I would know” In such a rude attitude voice tone and than I stopped talking because I felt disrespected and I ended up paying for the cream cheese and it took them 5 minutes to hand me it so I knew they were doing that to make me upset. I will never eat here again worst service I ever received in my life. I hope this lady goes to a Dutch bros one day and sees the difference on how customers should be treated, I shouldn’t feel bad for ordering food. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Alex Land
Woman with glasses should be fired, she acts like she hates her life. She needs to read the book "Customer Service for Dummies".
Atmosphere: 1
Service: 1
Andrew Eks
So I usually don’t write bad reviews unless I feel that someone did something to me that was pure evil and today this employee at Starbucks accomplished that goal, So usually I am a regular here and get the same exact thing every time and today I ordered a bagel with cream cheese and they forgot to put the cream cheese in so I asked them if I could get an extra cream cheese and this lady with glasses was so rude to me she said “well actually it doesn’t come with the bagel” in a rude voice and than I proceeded to explain how I’ve shopped here and they usually give it to me every time and she goes “well I actually work here so I would know” In such a rude attitude voice tone and than I stopped talking because I felt disrespected and I ended up paying for the cream cheese and it took them 5 minutes to hand me it so I knew they were doing that to make me upset. I will never eat here again worst service I ever received in my life. I hope this lady goes to a Dutch bros one day and sees the difference on how customers should be treated, I shouldn’t feel bad for ordering food. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Caleb S.
Quick service, otherwise a very average Starbucks. Nothing special but gets the job done quick.
Atmosphere: 4
Food: 4
Service: 4
Bandar Z
best coffee at the world
Eric Flores
It was starbucks...
Atmosphere: 5
Food: 4
Service: 5
Jon Evans
Always a pleasure to visit this location. I a a regular. They are fast and efficient.
Ordered two drinks on the app, that was supposed to be ready at 0928… didn’t get the drinks till after 10, which is understandable because there was a lot of tech school/bmt airmen ordering. Today was a Sunday and I stepped out of work to get me & a coworker coffee, so time was lax to get back but this was stretching it. After the barista realize I’ve been waiting there a long time (even the register people got their drinks) they finally made them. I was in a rush to get back to work at this point, so I took my order and left. As soon as I got into work, I realized that my white chocolate mocha tasted like it was just black coffee with whipped cream in it. I asked my coworker about his and he said the same thing and he got a pumpkin spice latte. Literally something we looked forward to, as we work in a 24-7 environment. So the coffees, as sad as it seems, gives us that tiny hope of morale to make it through the day. So yes, this place is the reason we barely made it through our shift, (jk… or am I?) with their service & awful coffee making abilities.
I was so impressed with the service I received from Nicole. She was friendly, patient, & determined to please her customers. I was also amazed with how efficient she worked the register & assisted in preparing our drinks. No doubt she's a valuable asset to the Starbucks team!
Atmosphere: 5
Food: 5
Service: 5
It was bad experience I was waiting for 20min and the clerk talked to me without desire.
Atmosphere: 1
Food: 1
Service: 1
So I usually don’t write bad reviews unless I feel that someone did something to me that was pure evil and today this employee at Starbucks accomplished that goal, So usually I am a regular here and get the same exact thing every time and today I ordered a bagel with cream cheese and they forgot to put the cream cheese in so I asked them if I could get an extra cream cheese and this lady with glasses was so rude to me she said “well actually it doesn’t come with the bagel” in a rude voice and than I proceeded to explain how I’ve shopped here and they usually give it to me every time and she goes “well I actually work here so I would know” In such a rude attitude voice tone and than I stopped talking because I felt disrespected and I ended up paying for the cream cheese and it took them 5 minutes to hand me it so I knew they were doing that to make me upset. I will never eat here again worst service I ever received in my life. I hope this lady goes to a Dutch bros one day and sees the difference on how customers should be treated, I shouldn’t feel bad for ordering food. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Woman with glasses should be fired, she acts like she hates her life. She needs to read the book "Customer Service for Dummies".
Atmosphere: 1
Service: 1
So I usually don’t write bad reviews unless I feel that someone did something to me that was pure evil and today this employee at Starbucks accomplished that goal, So usually I am a regular here and get the same exact thing every time and today I ordered a bagel with cream cheese and they forgot to put the cream cheese in so I asked them if I could get an extra cream cheese and this lady with glasses was so rude to me she said “well actually it doesn’t come with the bagel” in a rude voice and than I proceeded to explain how I’ve shopped here and they usually give it to me every time and she goes “well I actually work here so I would know” In such a rude attitude voice tone and than I stopped talking because I felt disrespected and I ended up paying for the cream cheese and it took them 5 minutes to hand me it so I knew they were doing that to make me upset. I will never eat here again worst service I ever received in my life. I hope this lady goes to a Dutch bros one day and sees the difference on how customers should be treated, I shouldn’t feel bad for ordering food. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Quick service, otherwise a very average Starbucks. Nothing special but gets the job done quick.
Atmosphere: 4
Food: 4
Service: 4
best coffee at the world
It was starbucks...
Atmosphere: 5
Food: 4
Service: 5
Always a pleasure to visit this location. I a a regular. They are fast and efficient.
Restaurantji Recommends
Very clean,nice service.
best coffee at the world
It's on lockland Air Force Base. Clean and great coffee
Atmosphere: 5
Food: 5
Service: 5
North troop Starbucks at Lackland is the BEST and the staff are amazing.
best coffee at the world
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