Taco Bell

4513 I 35 N Frontage Rd, Lacy Lakeview
(254) 867-1667

Recent Reviews

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Roxanne Davis

They get my order wrong every single time

Atmosphere: 1

Food: 1

Service: 1

Dobetter Stores (DS)

Employees Park in front of MAIN door between 2 parking spots 1 is handicapped blocking Customer Acess. ORDER short on ingredients you end up with a 5 layer Burrito as a bean Burrito crunch mwrao meat only on 1,/2 broken soggy Taco to much filler in meat tasted like mash potatoes.

Atmosphere: 1

Food: 2

Service: 5

Arielle C

This was the first restaurant I've ever been to in my life where I was rudely told to go behind the counter to get a cup myself. If time & gas aren't an issue, plz go to the one on Cleveland Ave. I promise it's worth the drive. They put more meat & cheese in the tacos & quesadillas, and the customer service is miles ahead. Look at this emaciated taco I was served! 90% lettuce, 1 teaspoon of meat & no tomatoes even though it was allegedly supreme 😒

Atmosphere: 1

Food: 1

Service: 1

harshad parmar

Vegetarian options: Order delayed and quality & quantity of food is average

Atmosphere: 4

Food: 3

Service: 2

S Nandakumar

Burned stuff sticker on my food

Atmosphere: 4

Food: 1

Service: 4

Shevin Schmitt

Zero customer service, period. Don't expect to receive any service or food inside unless you want to order from the kiosk or go through the drive thru, seems to be a common theme for most Taco Bells now. The bathrooms are locked to guests unless you can get the key from one of the employees, but good luck getting their attention.

Atmosphere: 1

Service: 1

Tabitha Jay

Food was fresh and prepared correctly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Quesadilla

Ron Rusk

I the store at the counter 15 min. And no service. One female employee working drive through. She worked 9 orders and still would no serve the counter or orders in the lobby.
The worst ever. I left. As did 4 others in 15 minutes.

Atmosphere: 3

Food: 1

Service: 1

Randolph Halverson

Burritos were gross

Atmosphere: 1

Food: 1

Service: 2

Shadow Banned

"Outta meat, outta beans, cook called in, outta tortillas" yall gonna be "OUT OF BUSINESS"
Waco gonna get the last laugh. Yall gonna be a taco casa in the next year

Atmosphere: 1

Food: 1

Service: 1

Brad Hockaday

Don't believe the close times they closed an hour before they say.

Atmosphere: 1

Service: 1

Jagruthi Bannela

Just got out of the taco bell drive way. The staff that delivered the order was rude and making faces for no real reason. We have ordered 3 chicken quesadillas, burrito and soft tacos. In chicken quesadillas mean we have asked them to replace the beef taco with chicken but they said they cant do it. I mean? Seriously? They burnt two of the quesadillas and we could feel the burnt taste while eating. They really need to work on the customer service and get some additional training. They at-least need to double check the food before packing it and not give out burnt ones. Didn’t expect this.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Soft Taco, Quesadilla

Lisa Crow

Always something with this place. Tonight they ran out of beef and were rude to us once we arrived to pick up our online order, like we were supposed to know. Then refused to give us the order in the drive thru and made us come inside. This place is the WORST!

Atmosphere: 1

Food: 1

Service: 1

Henry Rdz

If I could give this place no stars, I would. Don't waste your time stopping here. The staff won't help you or take your order at the register. They want you to order by kiosk. The staff can see you standing at the register to place your order, and they won't even acknowledge you are there

Atmosphere: 1

Food: 1

Service: 1

Garrett Pease

Staff is incompetent, do not know how to make a soft taco supreme. First it was not put in out bag then it was not made correctly. How hard is it to make what someone ordered and paid for. This store clearly needs more training from corporate.

Atmosphere: 1

Food: 1

Service: 2

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