Jack in the Box

165 Oyster Creek Dr, Lake Jackson
(979) 341-9906

Recent Reviews

Lupita Segovia

Always missing food

Atmosphere: 2

Food: 3

Service: 1

Charlotte Lewis

They were a little slow taking my order. It looked like they were short on help.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Sandwich

Sha'Trilla Shaw

Told me I couldn't get my military discount after asking for my id .. they did not find a way to give me my discount and I was some change short. This disabled veteran left hungry , because no one cared to go the extra way to be kind...

Atmosphere: 1

Food: 1

Service: 1

Deven Perez

Found a plastic glove in my daughters breakfast jack absolutely disgusting and no way that was a accident someone needs help and I will take my business to clute everyone needs to see this

Food: 1

Service: 1

Aaron Palma

The food and service was good, the only problem is that this place looks like its understaffed because I only saw like 3 workers working there.The poor Hispanic lady was hustling taking orders and making food at the same time, she looked overwhelmed. However, overall she was very friendly because she made sure all of my food was correct.This place has very good food however, it could just use an improvement on its staffing and also a remodeling at least. They NEED to hire more people!

Atmosphere: 3

Food: 5

Service: 5

Harper Meredith

It's fast food. It's usually fairly quick and easy.

Food: 3

Service: 3

Brian Anderson

This Jack in the Box is so much better compared to other locations like Clute and Freeport. The food and service was good, the only problem is that this place looks like its understaffed because I only saw like 3 workers working there.The poor Hispanic lady was hustling taking orders and making food at the same time, she looked overwhelmed. However, overall she was very friendly because she made sure all of my food was correct and she also apologized for my mobile order that was delayed 5 minutes late.This place has very good food however, it could just use an improvement on its staffing and also a remodeling at least.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: French Fries, Sourdough Jack, Ultimate Cheeseburger

Kimberly Latham

It's Jack in the Box, tacos, lazy man ffs (unpeeled), and the always shrinking cheese cake...

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: French Fries, Dr Pepper

Joe Rodriguez

Staff made sure I had the right food and fresh.

Atmosphere: 5

Food: 5

Service: 5

Maria Dilucia

very entertaining watching the customers fight with staff but food took forever and workers were not doing their jobs at all, not one customer in there was happy. one customer even went in the back having to help make food because the workers were getting nothing done, personally would not go

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

Bob Elam

They generally get orders right, but they are fast food that isn't so fast, at least with mobile orders picked up at the drive-through. Probably understaffed.

Serenity NGUYEN

The only thing they're consistent with is taking forever, even in the drive-thru, and getting your order wrong.Today, the guy behind me actually backed out of the druve-thru because they were taking so long to get orders out. 3 cars waiting for almost 20 mins...Most of the time, they get my order wrong, either getting the wrong type of fries or not putting bacon on a sandwich. Bear in mind, I order for one person every time and it still gets messed up. They will always take forever. So sometimes my order is wrong and they take forever or my order will be right but it still takes forever.There's definitely something wrong with the kichen staff. Then again, the person running drive-thru should be able to ensure your order is right and put the right fries in the bag. I've been to multiple JiBs and, since moving here 6 months ago, this location fails every time.Don't get me wrong, usually, the team is super friendly and nice but I think this final mess up has motivated me to stop eating out.

Food: 4

Service: 1

Tommi Park

The food was good but when I try to place an order, they hung up on me! terrible service, but good foodWheelchair accessibility: There is no wheelchair ramps

Atmosphere: 2

Food: 4

Recommended dishes: Dr Pepper

Gerrod Stephens

Great JIB!! Good food and good customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jumbo Jack with Cheese and a Taco, Sourdough Jack

Ashley Brewer

Their tacos are my favorite, but they are the slowest fast food place ever!!!! Don't go unless you have an hour to wait ?

Atmosphere: 1

Food: 4

Service: 1

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