McDonald's

118 TX-332, Lake Jackson
(979) 299-3008

Recent Reviews

lats hoangs

I should have given 0 stars! I placed an order 30 minutes ago but it didn't arrive. I was the only one inside. When I asked again, the staff said the order was wrong. You should remember that our time is limited, we still have to work!

Chris Tarter

Incredibly terrible customer service... and I have never written a bad review of any restaurant of any kind in my life.

Atmosphere: 1

Food: 1

Service: 1

Alexis Sturdivant

Horrible wait time in the drive thru. Employees at window are rude.

Atmosphere: 1

Service: 1

Ntato Bukulele

Complaining to national... TAKE AWAY their FRANCHISE LICENSE pr FIRE NIGHT MANAGER: Been waiting a HALF HOUR for ONE sandwich... 9:30PM....and NORMAL (>50% OF NIGHT ORDERS) has become 15 to 20 mins for ONE OR TWO sandwiches during the last 2 weeks!!Breakfast is ALWAYS GREAT and FAST. "FAST food" is the attraction/promise, supposedly... Meanwhile... THREE employees have been sitting outside the ENTIRE time (30 minutes for a cigarette break?). So you've got 1 high level employee making all others look bad (the regular-joe night time workers aren't too blame...)

Atmosphere: 4

Food: 5

Service: 1

Monica Gracia

To start off they didnt quite get my order. I order an ice Carmel coffee, they didn't put any Carmel in my coffee. Secondly I order 4 sauces which they charged me for didn't even receive them. I also ordered a 20 piece which they have put in a different box. The employee didn't inform about that and I thought my order was wrong. This place needs to get shut down or get better management or employees!!

Food: 3

Service: 1

Robert Mccaleb

Wonderful people,enviroment, very clean and neat. And great food. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, McDonald's Big Mac, Egg Mcmuffin, Mcdouble, Mcbrunch, Big Breakfast, Cheeseburger, Big Mac

Turkey man

This location gave me diarrhea no

Atmosphere: 1

Food: 1

Service: 2

Jus Rosie

My order was wrong. After repeating several times what I ordered, I was told I didn't pay for my order. I showed my receipt, and they still got my order wrong. I walked in to get my drink because it was given in the drive thru just to be ignored by every employee. 15 minutes of waiting on a medium Dr Pepper that no 1 wanted to make for me. Maybe it was an off night for this location ?

Atmosphere: 1

Food: 2

Service: 1

Juan Botello

Food is trash & disgusting

Phyllis Garner

Kid-friendliness: Family friendlyWheelchair accessibility: Easy access

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Egg Mcmuffin, Egg Sandwich, Big Breakfast

Yoshi Hodge-Podge Garage

I mean its Mcds...so its all expected good and bad. My only issue is the soda here tastes like the water was wrung out of a dirty mop bucket. Clean your soda machines especially the drivethru ones!

Atmosphere: 4

Food: 3

Service: 4

Ryan S

First off if I could I’d give them an even lower rating. I used the app at 10am to get breakfast and had to wait damn near 40mins to get to the speaker and they told me it didn’t matter that I ordered the food before 11am that it was past 11am now that Evan though I was there before 11am and had to wait so long to get to the speaker I couldn’t have my food witch was almost 25$ and the lady was so rude about the hole thing and now I have to wait over 24 hours to get my money back is beyond ridiculous and the hole experience was trash and that store needs new employees and managers at this rate. What is happening with McDonalds? Used to be so awesome and one of my favorite restaurants to grab a good fast meal but now they have just become complete garbage and someone needs to get in there and show them how to run a restaurant this is unacceptable behavior and what is the point of the app if we are just gonna get told that it doesn’t matter!!!! GARBAGE!!!!!!!!!! Complete trash!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Mrs. Christie Hanna Alexander

It was about 10:30 at night on a Saturday, so it was pretty busy. Long line. Didn't have to wait too long plus, the food was excellent ??!!! Thank y'all for y'all's hard work, very much appreciated ??!!!Wheelchair accessibility: The parking lot, getting into the Restaurant, sitting & the bathrooms are wheelchair ♿️ accessible ????

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: French Fries, Double Cheeseburger, Egg Mcmuffin, Egg Sandwich, Mcdouble, Mcbrunch, Big Breakfast, Cheese Biscuit, Cheeseburger, World Famous Fries, Sausage Burrito, Hotcakes, Hamburger, Mcmuffin

Eric Mccarty

Ronald was a blast him the hamburgular and I all set passing a yoint around . Ronald kept tripping the kids with his big clown feet. which was really a distraction for his accomplice the hamburgular to steel back the mr. Potato head happy meal toys. I know weird right ! But yeah they were a blast can't waite untill my next visit were supposed to meet some girls up there and eat some magic mushrooms and play in the ball pit . Gonna be fun !

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Happy Meal

C Holguin

Only thing we experience is that the line was long and it was slow too.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Double Cheeseburger, Burger King Chicken Nuggets

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