Subway

470 Plantation Dr, Lake Jackson
(979) 299-1715

Recent Reviews

Sort by
Cadence

I ordered online they completely messed up my two sandwiches by switching out ingredients and half the correct items one each sandwich. As well as missing the avocado that cost extra. When I tried to call I sent to voicemail. The app also won’t let me get a refund :(

Food: 1

Roberto Otero

The slowest restaurant in the world 🥱😱

Atmosphere: 1

Food: 1

Service: 1

Peyton Dryer

Made a mobile order at 6:44 it is now 7:32 and the worker is just now starting our order after we stood in line for 10 minutes without being greeted or acknowledged.

M P

Food is good well proportioned.. restaurant needs updating run down looking..... online orders are hit and miss.. Busy site... staff friendly professional.. Food tastes great..

Atmosphere: 3

Food: 5

Service: 4

John Seckar

The lady at the register was polite, friendly, and very hard working she deserves a raise as she was working at least twice as hard as the younger gentlemannext to her. She literally had almost exactly 3 footlongs done before he had 1 finished. They could probably use a 3rd person working to ease the load of the 2 that were there. She worked very efficiently hard and fast. The younger gentleman who was working with her will hopefully catch up to her efficiency and work ethic. They had highchairs, disabled parking and access ramp.

Vegetarian options: It's Subway the have Avacado spread, onions, bell peppers, jalapeños, pickles, lettuce, cucumbers etc.

Wheelchair accessibility: Yes wheelchair ♿️ access ramp

Atmosphere: 3

Food: 4

Service: 5

Awesome Cat

Very Short staffed...I don't know who is the regional manager or owner of this place, but this place looks like if it has been hit by a Train.

Everytime I go here, they're always out of some items like the Jalapeño Chips or Steak for the Sandwich. Whenever I went here, there was only like 1 person working in the restaurant. I saw he kept hustling in taking orders, making the sandwiches, and also using the cash register at the same time. I felt so bad for the poor man smh. I even asked him "Hey Bro, Are you the only guy who is working here ?" and then he replied "Yeah, we were supposed to have another guy come in but idk where he's at."

There's also no manager in this store like seriously what the heck Subway, why are you treating your Employees like dogs smh. Only reason why I am giving this place 2 stars instead of 1 because the young man was being nice to me.

Atmosphere: 1

Food: 5

Service: 2

Shawna Shanklin

Every time I go here there is a problem. It's down the street from my work, so I always gave it a chance. No more!! I will drive 3 miles to Freeport!!

Atmosphere: 1

Food: 1

Service: 1

Nicholas Weidmayer

For some reason there’s always something wrong with this franchise. Employees are rude. Never have products on hand also machines tend to be down. Love subway, despise this particular location. Keep low expectations.

Atmosphere: 1

Food: 1

Service: 1

Thomas Galloway

Good subway location but I wish my sandwich was bigger. that mighta been my fault for orderin only 4 ingredients on my sandwich

Atmosphere: 4

Food: 4

Service: 4

DJ Zae 1978

First time coming and the people wait until your almost done with order to tell you they have no fountain drinks.. So the little boy goes to the back and tells another kid to finish the order.. I'm never coming back here. Everyone STAY away from here..

Augustine Brown

Nice quick stop

Atmosphere: 5

Food: 4

Service: 5

shatyra westmoreland

Went in to wait for a mobile order only to get mean mugged by a employee, the two front people were playing around, bread was small and near burnt, sandwich was sloppy and thrown together it’s absolutely ridiculous they need to be better.

Atmosphere: 1

Food: 1

Service: 1

Ash Lynn

My whole sandwich was burnt and DoorDash would not refund me my money back. I tried contacting the manager and she said she would get the manager to call me back and I never got a call back so I thought I would come here and let y’all know what I went through With my burnt sandwich and barely any meat even though I ordered extra meat it’s less than what you’re supposed to get you get a regular sandwich. I’ve worked at Subway. I know how much they’re supposed to be on my sandwich. I mean if they want me to come in there and do their job better I have management experience and I will get that place back rolling again

Robert Acuna

The staff had no interest in customer service. Or quality of product. I have never been more appalled at an establishment. Didn't even bother to cut the sub ?

Atmosphere: 1

Food: 1

Service: 1

Justin Jones

This subway is below subpar. I only received half the amount of cheese I was supposed to receive on my sandwich. I ordered 3 chocolate chip cookies, the girl at the register opened some pre-wrapped cookies, looked at them and placed them in my bag, turns out she only gave me 2 of the wrong cookies and she charged me for 3. All the bad reviews on here are probably warranted lol. Just keep going and eat somewhere else unless you like paying for random items and not receiving what you ordered.

Atmosphere: 1

Food: 1

Service: 1

Loading...