Subway is my favorite place to eat.. but the one on plantation is horrible. The first time I ate there it was a bit busy so I let the display presentation go but went back a second time no one was there other then one person sitting and eating and the display was yet again painful to look at each vegetable was mixed into other parts of the display, sauces all over the place. Idk who management is but they need to start leading. If any one is allergic to olives don't get pickles, very disappointing.
Atmosphere: 1
Food: 3
Service: 1
Brianna Escamilla
i’ve always had great service here!
Atmosphere: 4
Food: 5
Service: 4
Felix Cavazos
Went on 6/17/2025 at approximately 8pm at night and nobody came to the counter for at least 10 minutes. When the guy finally came up to the counter he stated that the register was messed up and couldn’t take any orders. I feel something was off that day. Corporate should look into that. If you can’t service anyone then at least lock the doors and close because it didn’t seem like any trouble shooting was being performed on the cash register.
Atmosphere: 1
Food: 1
Service: 1
Cadence
I ordered online they completely messed up my two sandwiches by switching out ingredients and half the correct items one each sandwich. As well as missing the avocado that cost extra. When I tried to call I sent to voicemail. The app also won’t let me get a refund :(
Food: 1
Roberto Otero
The slowest restaurant in the world 🥱😱
Atmosphere: 1
Food: 1
Service: 1
Peyton Dryer
Made a mobile order at 6:44 it is now 7:32 and the worker is just now starting our order after we stood in line for 10 minutes without being greeted or acknowledged.
M P
Food is good well proportioned.. restaurant needs updating run down looking..... online orders are hit and miss.. Busy site... staff friendly professional.. Food tastes great..
Atmosphere: 3
Food: 5
Service: 4
John Seckar
The lady at the register was polite, friendly, and very hard working she deserves a raise as she was working at least twice as hard as the younger gentlemannext to her. She literally had almost exactly 3 footlongs done before he had 1 finished. They could probably use a 3rd person working to ease the load of the 2 that were there. She worked very efficiently hard and fast. The younger gentleman who was working with her will hopefully catch up to her efficiency and work ethic. They had highchairs, disabled parking and access ramp.
Vegetarian options: It's Subway the have Avacado spread, onions, bell peppers, jalapeños, pickles, lettuce, cucumbers etc.
Very Short staffed...I don't know who is the regional manager or owner of this place, but this place looks like if it has been hit by a Train.
Everytime I go here, they're always out of some items like the Jalapeño Chips or Steak for the Sandwich. Whenever I went here, there was only like 1 person working in the restaurant. I saw he kept hustling in taking orders, making the sandwiches, and also using the cash register at the same time. I felt so bad for the poor man smh. I even asked him "Hey Bro, Are you the only guy who is working here ?" and then he replied "Yeah, we were supposed to have another guy come in but idk where he's at."
There's also no manager in this store like seriously what the heck Subway, why are you treating your Employees like dogs smh. Only reason why I am giving this place 2 stars instead of 1 because the young man was being nice to me.
Atmosphere: 1
Food: 5
Service: 2
Shawna Shanklin
Every time I go here there is a problem. It's down the street from my work, so I always gave it a chance. No more!! I will drive 3 miles to Freeport!!
For some reason there’s always something wrong with this franchise. Employees are rude. Never have products on hand also machines tend to be down. Love subway, despise this particular location. Keep low expectations.
Atmosphere: 1
Food: 1
Service: 1
Thomas Galloway
Good subway location but I wish my sandwich was bigger. that mighta been my fault for orderin only 4 ingredients on my sandwich
Atmosphere: 4
Food: 4
Service: 4
DJ Zae 1978
First time coming and the people wait until your almost done with order to tell you they have no fountain drinks.. So the little boy goes to the back and tells another kid to finish the order.. I'm never coming back here. Everyone STAY away from here..
Augustine Brown
Nice quick stop
Atmosphere: 5
Food: 4
Service: 5
shatyra westmoreland
Went in to wait for a mobile order only to get mean mugged by a employee, the two front people were playing around, bread was small and near burnt, sandwich was sloppy and thrown together it’s absolutely ridiculous they need to be better.
Subway is my favorite place to eat.. but the one on plantation is horrible. The first time I ate there it was a bit busy so I let the display presentation go but went back a second time no one was there other then one person sitting and eating and the display was yet again painful to look at each vegetable was mixed into other parts of the display, sauces all over the place. Idk who management is but they need to start leading. If any one is allergic to olives don't get pickles, very disappointing.
Atmosphere: 1
Food: 3
Service: 1
i’ve always had great service here!
Atmosphere: 4
Food: 5
Service: 4
Went on 6/17/2025 at approximately 8pm at night and nobody came to the counter for at least 10 minutes. When the guy finally came up to the counter he stated that the register was messed up and couldn’t take any orders. I feel something was off that day. Corporate should look into that. If you can’t service anyone then at least lock the doors and close because it didn’t seem like any trouble shooting was being performed on the cash register.
Atmosphere: 1
Food: 1
Service: 1
I ordered online they completely messed up my two sandwiches by switching out ingredients and half the correct items one each sandwich. As well as missing the avocado that cost extra. When I tried to call I sent to voicemail. The app also won’t let me get a refund :(
Food: 1
The slowest restaurant in the world 🥱😱
Atmosphere: 1
Food: 1
Service: 1
Made a mobile order at 6:44 it is now 7:32 and the worker is just now starting our order after we stood in line for 10 minutes without being greeted or acknowledged.
Food is good well proportioned.. restaurant needs updating run down looking..... online orders are hit and miss.. Busy site... staff friendly professional.. Food tastes great..
Atmosphere: 3
Food: 5
Service: 4
The lady at the register was polite, friendly, and very hard working she deserves a raise as she was working at least twice as hard as the younger gentlemannext to her. She literally had almost exactly 3 footlongs done before he had 1 finished. They could probably use a 3rd person working to ease the load of the 2 that were there. She worked very efficiently hard and fast. The younger gentleman who was working with her will hopefully catch up to her efficiency and work ethic. They had highchairs, disabled parking and access ramp.
Vegetarian options: It's Subway the have Avacado spread, onions, bell peppers, jalapeños, pickles, lettuce, cucumbers etc.
Wheelchair accessibility: Yes wheelchair ♿️ access ramp
Atmosphere: 3
Food: 4
Service: 5
Very Short staffed...I don't know who is the regional manager or owner of this place, but this place looks like if it has been hit by a Train.
Everytime I go here, they're always out of some items like the Jalapeño Chips or Steak for the Sandwich. Whenever I went here, there was only like 1 person working in the restaurant. I saw he kept hustling in taking orders, making the sandwiches, and also using the cash register at the same time. I felt so bad for the poor man smh. I even asked him "Hey Bro, Are you the only guy who is working here ?" and then he replied "Yeah, we were supposed to have another guy come in but idk where he's at."
There's also no manager in this store like seriously what the heck Subway, why are you treating your Employees like dogs smh. Only reason why I am giving this place 2 stars instead of 1 because the young man was being nice to me.
Atmosphere: 1
Food: 5
Service: 2
Every time I go here there is a problem. It's down the street from my work, so I always gave it a chance. No more!! I will drive 3 miles to Freeport!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For some reason there’s always something wrong with this franchise. Employees are rude. Never have products on hand also machines tend to be down. Love subway, despise this particular location. Keep low expectations.
Atmosphere: 1
Food: 1
Service: 1
Good subway location but I wish my sandwich was bigger. that mighta been my fault for orderin only 4 ingredients on my sandwich
Atmosphere: 4
Food: 4
Service: 4
First time coming and the people wait until your almost done with order to tell you they have no fountain drinks.. So the little boy goes to the back and tells another kid to finish the order.. I'm never coming back here. Everyone STAY away from here..
Nice quick stop
Atmosphere: 5
Food: 4
Service: 5
Went in to wait for a mobile order only to get mean mugged by a employee, the two front people were playing around, bread was small and near burnt, sandwich was sloppy and thrown together it’s absolutely ridiculous they need to be better.
Atmosphere: 1
Food: 1
Service: 1
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