Whataburger
$ • Burgers, Fast Food
Hours:
123 TX-332, Lake Jackson
(979) 299-1313
About Whataburger
Customers' Favorites
Whataburger Reviews
poor service.............
Today is the last day of Teacher Appreciation week, so I finally had the chance to stop in. I work at an online public school, so only my name and school name are on my teacher badge. Texas Connections Academy is under Houston ISD. We teach from home so we don't have IDs with our pictures on them. The lady tried to argue with me about whether she could give me my free item and finally asked her manager and approved it. I bought a medium coffee but she didn't give me my cup so...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Whataburger in Lake Jackson is known for its friendly staff who always get the order right. Despite some issues with customer service, the food is consistently good, fresh, and hot. Customers appreciate the reasonable timing, even during busy hours, and the drive-thru service is efficient. Sometimes, fries may be missed in the order, but the overall experience remains positive. The restaurant offers plenty of parking in the strip mall and is wheelchair accessible at the front entrance. Kids of all ages are welcome, and dietary restrictions like no salt are accommodated. The staff works hard to serve customers quickly, even during busy times, and the food quality remains high, encouraging repeat visits. However, when the general manager is not present, there can be some disorganization, like missing items in orders, which can be frustrating. Overall, it is a popular spot with a great location, where customers often wait for fresh, correct orders.