Waited 45 minutes for a slush it and shake had to go inside and ask for it to see most of the employees sit to my on there phone doing nothing as someone who has worked fast food there is no reason I understand there is a sequence to orders but this just shows poor management and a lack of
Atmosphere: 1
Food: 1
Service: 1
Michael Burnett
Quick service, good
Atmosphere: 5
Food: 5
Service: 5
Kathrine Weldon
Wow that lady was so awesome!
Atmosphere: 5
Food: 5
Service: 5
Dylan Rowland
It's a good
Atmosphere: 5
Food: 5
Service: 5
Lee Didway
Food Cold. Burger &
Atmosphere: 3
Service: 5
Rebecca Long
We ordered with the app while we were parked. The food came out in good time. Our car hop went back to get us a drink holder fire 4 drinks since we were taking this order home. He was very nice and we tipped him for his good attitude and service!I ordered a newish bbq cheeseburger but was disappointed with the soggy condition by the time we got home. The tots were delish as usual! I always like the unsweet iced tea.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tots
Brandon Counts
People are very nice and friendly, but every single week they end up giving me the wrong drink. I want an unsweetened tea and they keep giving me sweet.
Service: 4
Nikko
I just moved to this area and I asked my brother why I never see anyone at this sonic and now I know. I went to the marble falls location every morning without a problem, but this location literally throws everything in the burrito not even cut up. Whole tomatoes, eggs are just folded over. One time the entire egg piece covered it and when I opened it all the vegetables looked old. I didn’t even eat it out of fear of food poisoning so I stopped going because everytime I look forward to my morning burrito it’s just slop and I’m disappointed for the rest of the day.
Atmosphere: 1
Food: 1
Service: 1
Avocadolover47
Took a while to get our food, server didn't really have any enthusiasm and seemed bored and tired (which makes sense). I asked for ice coffee with no sugar in it and they gave me one with sugar. So major red
Atmosphere: 4
Food: 4
Service: 3
Alexis F.
They got my order wrong and then didn't answer when I pushed the button to let them know. It's constantly bad service every time I go. I don't even now how to get a refund because the app doesn't work.
I will start by saying WOW !!! An employee by the name of Oscar greeted us out side because my family and I decided to eat at the tables this gentleman has excellent customer service and very polite as well. We also had the pleasure of meeting AX the Manager excellent customer service too !! He made us feel welcome and anxious to service us again !! All this comes down to a Great Leadership all this Employees have !! Keep up the great work guys see you soon !! I highly recommend this location. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Chili Cheese, Dr Pepper, Chili Cheese Tots
Ashley Lane
3 stars because the manager "X" saved the day & the food was alright... if it were on Celestin's service review would be a 1 star. She started out seeming friendly, then when I asked to refund for just an ice cream cone her attitude flipped. I didn't think it was much trouble i just had a coupon i wanted to use. Instead she ran the card & lied, saying the refund was processing wait 3-5days. I checked the receipt and the total matched and the cone was still on there. I asked her for the receipt to show the refund & she said she couldn't get that for me. Not sure if she thought I was stupid enough to believe her but yeah. Just felt like writing the review because I had time today. :)
Food: 3
Service: 1
Omegaslastlaugh
Still has some good deals for food but the quality seems to have gone downhill. I've microwaved White Castle burgers that taste better.
Atmosphere: 5
Food: 3
Service: 5
Caleb R.
I live by this place and have given it many opportunities to just do stuff right and on time. Even simple orders take waaaayyyyy too long. It's a fast food place and takes long to get your food then if you went to a real restaurant. Then the employees are always mad and VERY unhappy towards customers & to top it off you get diarrhea from eating the food. This place needs to be SHUT DOWN. Management should be ashamed of how they are running this place and the franchise needs to step in do something. Over an hour for 2 kids meals is a problem.
Mikayla R.
The bean burritos were excellent. The Frozen Lemonade that I ordered as LARGE was literally the size of a medium soda. Then they charged me 3.78 for the reg
Waited 45 minutes for a slush it and shake had to go inside and ask for it to see most of the employees sit to my on there phone doing nothing as someone who has worked fast food there is no reason I understand there is a sequence to orders but this just shows poor management and a lack of
Atmosphere: 1
Food: 1
Service: 1
Quick service, good
Atmosphere: 5
Food: 5
Service: 5
Wow that lady was so awesome!
Atmosphere: 5
Food: 5
Service: 5
It's a good
Atmosphere: 5
Food: 5
Service: 5
Food Cold. Burger &
Atmosphere: 3
Service: 5
We ordered with the app while we were parked. The food came out in good time. Our car hop went back to get us a drink holder fire 4 drinks since we were taking this order home. He was very nice and we tipped him for his good attitude and service!I ordered a newish bbq cheeseburger but was disappointed with the soggy condition by the time we got home. The tots were delish as usual! I always like the unsweet iced tea.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tots
People are very nice and friendly, but every single week they end up giving me the wrong drink. I want an unsweetened tea and they keep giving me sweet.
Service: 4
I just moved to this area and I asked my brother why I never see anyone at this sonic and now I know. I went to the marble falls location every morning without a problem, but this location literally throws everything in the burrito not even cut up. Whole tomatoes, eggs are just folded over. One time the entire egg piece covered it and when I opened it all the vegetables looked old. I didn’t even eat it out of fear of food poisoning so I stopped going because everytime I look forward to my morning burrito it’s just slop and I’m disappointed for the rest of the day.
Atmosphere: 1
Food: 1
Service: 1
Took a while to get our food, server didn't really have any enthusiasm and seemed bored and tired (which makes sense). I asked for ice coffee with no sugar in it and they gave me one with sugar. So major red
Atmosphere: 4
Food: 4
Service: 3
They got my order wrong and then didn't answer when I pushed the button to let them know. It's constantly bad service every time I go. I don't even now how to get a refund because the app doesn't work.
Restaurantji Recommends
I will start by saying WOW !!! An employee by the name of Oscar greeted us out side because my family and I decided to eat at the tables this gentleman has excellent customer service and very polite as well. We also had the pleasure of meeting AX the Manager excellent customer service too !! He made us feel welcome and anxious to service us again !! All this comes down to a Great Leadership all this Employees have !! Keep up the great work guys see you soon !! I highly recommend this location. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Chili Cheese, Dr Pepper, Chili Cheese Tots
3 stars because the manager "X" saved the day & the food was alright... if it were on Celestin's service review would be a 1 star. She started out seeming friendly, then when I asked to refund for just an ice cream cone her attitude flipped. I didn't think it was much trouble i just had a coupon i wanted to use. Instead she ran the card & lied, saying the refund was processing wait 3-5days. I checked the receipt and the total matched and the cone was still on there. I asked her for the receipt to show the refund & she said she couldn't get that for me. Not sure if she thought I was stupid enough to believe her but yeah. Just felt like writing the review because I had time today. :)
Food: 3
Service: 1
Still has some good deals for food but the quality seems to have gone downhill. I've microwaved White Castle burgers that taste better.
Atmosphere: 5
Food: 3
Service: 5
I live by this place and have given it many opportunities to just do stuff right and on time. Even simple orders take waaaayyyyy too long. It's a fast food place and takes long to get your food then if you went to a real restaurant. Then the employees are always mad and VERY unhappy towards customers & to top it off you get diarrhea from eating the food. This place needs to be SHUT DOWN. Management should be ashamed of how they are running this place and the franchise needs to step in do something. Over an hour for 2 kids meals is a problem.
The bean burritos were excellent. The Frozen Lemonade that I ordered as LARGE was literally the size of a medium soda. Then they charged me 3.78 for the reg
Atmosphere: 1
Food: 3
Service: 1