How it should’ve gone, Me: “ Hi, I’d like two large ice waters please… Starbucks employee: Sure thing go ahead and grab two bottled waters and I will make 2 cups of ice for you. That’ll be $5.90” Emma is the worst. Just drove three hours from Dallas, Texas to Lampasas to see my grandkids play soccer, stopped at Starbucks to get two ice waters and had a five minute conversation about buying bottled water and getting separate cups of ice, extremely aggravating. I said I’m happy to pay for the ice. She said I can’t sell you ice water. There is no button to ring that up. (Stares at me blankly) I said I need 2 waters and I need 2 cups of ice. She said you have to buy two bottles of water. I said that’s what I’m here for, to pay for 2 waters with ice. She said well, there’s no way to ring up a cup of ice water. I’m like, can you sell me bottled water? she’s says yes. I said can you provide a cup of ice? She said yes. I said can I just buy two bottled waters and pay for the ice cups? she said no there isn't a button for me to sell you the ice. But I can give it to you when you buy two waters. This was a circular conversation that made no sense. Management, please retrain your employees. The first words out of my mouth where “what size is that cup over there pointing to your taller cups, then I said I would like to buy two venti ice waters. This should not have taken more than 30 seconds for Emma to just say “sure I can ring up two bottled waters for you and make 2 cups of ice for you.”
Atmosphere: 1
Food: 1
Service: 1
Lex Lex
Best place to get coffee. Any other place is wrong! Best service. Best coffee. Best workers. Best manager. There’s a cup of joe with your name on it here, come by and grab it. 🫶
Atmosphere: 5
Food: 5
Service: 5
Sandi Lynn
Amazing People and place
Atmosphere: 5
Food: 5
Service: 5
J Guz
I don't buy from Starbucks, but the wife and kid love that place so I guess I like it too.
Atmosphere: 4
Food: 4
Service: 4
Patricia Jane
Very clean store, fast friendly service. Only complaint menu items not always available and no boboa straws for drinks. Frustrating when I'm buying for grandchildren and they don't understand why they sold the drink but they can't get the goodies in the cup without making a huge mess. Feel like it should have be posted on the app so could order a different drink.
That's Tonya
Service was great! Coffee was just how I ordered! Thanks 🩷✌️☕️
Atmosphere: 5
Food: 5
Service: 5
sharif Mirza
Clean store…. And the vibes 👌👌
Atmosphere: 5
Food: 5
Service: 5
Felecia Martinez
I love the coffee but the service is not great. I ordered using the app, my coffee is on the counter and I walk in the side door. I ask one of the employees for a straw that is right in front of them, and the boy says there are some over there and nods his head at the opposite end of the store. This has happened multiple times with multiple different people. They should put the straws at both doors. Or maybe just hand one to the customer without tossing it with an attitude.
Service: 1
Kelsey Rosgen
Go to Alamo Coffee or Mojo Coffee- some place that actually enjoys & appreciates your business.
This will be my last time at this location. Morning staff on 2/12/25 (6am ish) were unfriendly and couldn’t look more clearly irritated with their job…Which is a bummer to even be around as your first impression for the day.
I’ve put up with generally poor service from this location (from generally 3-4 people) for the last few months but ordering a venti and getting a grande this morning paired with rude service was the last straw. Without even saying anything, the person in the car with me said “wow, what the heck is her problem?” Owners desperately need to do something about the window staff and/or management- this town is too small with too many other quality alternatives to have this such awful service. We as 5x per week customers are gone like the wind!
Ashlee Brantley
Listen!!! Don’t sleep on this Starbucks when Braydon (hope that’s spelled right!) is working!! He is freaking fantastic!!! So are the girls that made our coffee!! Hell, everyone was top notch today and every time we’ve come!! Coffee is always consistently made, food is hot and fresh, everyone is happy to greet the folks that walk in. I wish all Starbucks could be this good!
New store. Very clean. Staff was friendly and quick.
J C
Jo jo was very rude he had no manners even i got my venti cup with no slave to hold it since it was super hot but yet I reach out to get my own sleeve and stopper and yield at me for getting them even it's there job to put it in the cups for you since it's super hot ..... what a horrible person with no manners I will not be coming here again it was my grampas small gathering celebration but yet this guy has no class or positive working skills .. better off working at mc Donald's
charlie day
Our drinks were very good they seemed understaffed a bit but Courtnie made sure to make time to call out the silly name of Chicken Beef Turkey that my son had chosen for the order name, I think that is absolutely great customer service
Trainea Grant Satchell
Worst experience I literally waited 45 mins in total time no one in line in front of me 4 people that came in after me got drinks and food before my tea came out I asked one of the lady’s how much longer she said she not the drink maker so don’t ask her it was very rude it took longer to make the food then the tea literally didn’t I know it’s a small area but being kind goes a long way
Isabella Simon
I love the Starbucks out here and the workers are amazing so friendly and so helpful I couldn’t be more satisfied. Plus they make a damn good cup of coffee
How it should’ve gone,
Me: “ Hi, I’d like two large ice waters please…
Starbucks employee: Sure thing go ahead and grab two bottled waters and I will make 2 cups of ice for you. That’ll be $5.90”
Emma is the worst. Just drove three hours from Dallas, Texas to Lampasas to see my grandkids play soccer, stopped at Starbucks to get two ice waters and had a five minute conversation about buying bottled water and getting separate cups of ice, extremely aggravating. I said I’m happy to pay for the ice. She said I can’t sell you ice water. There is no button to ring that up. (Stares at me blankly) I said I need 2 waters and I need 2 cups of ice. She said you have to buy two bottles of water. I said that’s what I’m here for, to pay for 2 waters with ice. She said well, there’s no way to ring up a cup of ice water. I’m like, can you sell me bottled water? she’s says yes. I said can you provide a cup of ice? She said yes. I said can I just buy two bottled waters and pay for the ice cups? she said no there isn't a button for me to sell you the ice. But I can give it to you when you buy two waters. This was a circular conversation that made no sense. Management, please retrain your employees. The first words out of my mouth where “what size is that cup over there pointing to your taller cups, then I said I would like to buy two venti ice waters. This should not have taken more than 30 seconds for Emma to just say “sure I can ring up two bottled waters for you and make 2 cups of ice for you.”
Atmosphere: 1
Food: 1
Service: 1
Best place to get coffee. Any other place is wrong! Best service. Best coffee. Best workers. Best manager. There’s a cup of joe with your name on it here, come by and grab it. 🫶
Atmosphere: 5
Food: 5
Service: 5
Amazing People and place
Atmosphere: 5
Food: 5
Service: 5
I don't buy from Starbucks, but the wife and kid love that place so I guess I like it too.
Atmosphere: 4
Food: 4
Service: 4
Very clean store, fast friendly service. Only complaint menu items not always available and no boboa straws for drinks. Frustrating when I'm buying for grandchildren and they don't understand why they sold the drink but they can't get the goodies in the cup without making a huge mess. Feel like it should have be posted on the app so could order a different drink.
Service was great! Coffee was just how I ordered! Thanks 🩷✌️☕️
Atmosphere: 5
Food: 5
Service: 5
Clean store…. And the vibes 👌👌
Atmosphere: 5
Food: 5
Service: 5
I love the coffee but the service is not great. I ordered using the app, my coffee is on the counter and I walk in the side door. I ask one of the employees for a straw that is right in front of them, and the boy says there are some over there and nods his head at the opposite end of the store. This has happened multiple times with multiple different people. They should put the straws at both doors. Or maybe just hand one to the customer without tossing it with an attitude.
Service: 1
Go to Alamo Coffee or Mojo Coffee- some place that actually enjoys & appreciates your business.
This will be my last time at this location. Morning staff on 2/12/25 (6am ish) were unfriendly and couldn’t look more clearly irritated with their job…Which is a bummer to even be around as your first impression for the day.
I’ve put up with generally poor service from this location (from generally 3-4 people) for the last few months but ordering a venti and getting a grande this morning paired with rude service was the last straw. Without even saying anything, the person in the car with me said “wow, what the heck is her problem?” Owners desperately need to do something about the window staff and/or management- this town is too small with too many other quality alternatives to have this such awful service. We as 5x per week customers are gone like the wind!
Listen!!! Don’t sleep on this Starbucks when Braydon (hope that’s spelled right!) is working!! He is freaking fantastic!!! So are the girls that made our coffee!! Hell, everyone was top notch today and every time we’ve come!! Coffee is always consistently made, food is hot and fresh, everyone is happy to greet the folks that walk in. I wish all Starbucks could be this good!
Restaurantji Recommends
New store. Very clean. Staff was friendly and quick.
Jo jo was very rude he had no manners even i got my venti cup with no slave to hold it since it was super hot but yet I reach out to get my own sleeve and stopper and yield at me for getting them even it's there job to put it in the cups for you since it's super hot ..... what a horrible person with no manners I will not be coming here again it was my grampas small gathering celebration but yet this guy has no class or positive working skills .. better off working at mc Donald's
Our drinks were very good they seemed understaffed a bit but Courtnie made sure to make time to call out the silly name of Chicken Beef Turkey that my son had chosen for the order name, I think that is absolutely great customer service
Worst experience I literally waited 45 mins in total time no one in line in front of me 4 people that came in after me got drinks and food before my tea came out I asked one of the lady’s how much longer she said she not the drink maker so don’t ask her it was very rude it took longer to make the food then the tea literally didn’t I know it’s a small area but being kind goes a long way
I love the Starbucks out here and the workers are amazing so friendly and so helpful I couldn’t be more satisfied. Plus they make a damn good cup of coffee
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