Charleys Cheesesteaks and Wings
150 N Interstate 35 E Rd, Lancaster
(469) 398-9150
Recent Reviews
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Service is terrible. Costumer service is horrible. Zero hospitality skills. The manager is so money hungry. Tried to charge me for extra ketchup. Sat with his phone in his front pocket of his shirt recording us and walking circles around us. Messed up all of our orders and read us back exactly what we ordered
1. Asked for no cheese (lactose) and he still put cheese in it
2. Ordered a #4 and he added the wrong sauce and gave extra issues when we told him it was wrong
3. Nun of the veggies were grilled. Questioning if they were even fresh???
1st and last time. The food wasn't bad but the service was horrible. We ordered the 50 wings family meal and they forgot a whole set of wings and fries. Then tried to say they had to wait for the manager to approve them making the wings and fries they forgot to give us, while the manager was shopping in Walmart. Took about an hour to get it right, Overall just a bad experience, not worth it.
The “owner” is always rude and in a rush. She got mad at me for dining in at 9:02 and they close at 10.
Where's the meat.
Didn't even cover my bread. First time this has happened. If that's their new portions, I'm out.
Food is good drink was watered down and had to call to get my curb side order
Excellent place, great attention, excellent service,
Me and my husband eat here with our kids for the first time and the food there was very good and tasty. So far my favorite place to get a Philly is this place.
Brought a cheese stake from them and when I tell you super salty like someone just poured salt all over it
Johnnie Rickey dawn were all amazing they work very well as a team they gave me the best food options we need more teams like this in America 🇺🇸 😀
The food was fine, but there was a dead bug in my lemonade. That's what brought my review down.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Great food, great service. Clean hot sub shop where the staff will still great you and be friendly and happy to help. Plus I leave wanting to go back because I have to try everything on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gourmet Fries
Okay, I ordered the bacon cheesesteak and the loaded fries through Grubhub. My celery was warm and soggy. The sandwich was super dry. The loaded fries where good but the bacon bits where very salty and made them inedible. The only thing good was the strawberry lemonade
Food: 1
Recommended dishes: Watermelon Strawberry Lemonade
Sauce is too salty!!
Atmosphere: 1
Food: 2
Service: 3
Sauce is too salty!!
Atmosphere: 1
Food: 2
Service: 3
Everything was good but yall really should have them wear hair nets while handling food. If I see one loose curl in my food I'm change this review lol
Atmosphere: 5
Food: 5
Service: 5
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