Chili's Grill & Bar

Family night🫂

Atmosphere: 5

Food: 5

Service: 4

Ordered a black bean burger with mustard and side street corn. What I recieved was a beef burger with mustard and a side of fries with nasty strawberry lemonade It was a pickup order. My daughter had already left to go get the corn. Was not gone make her come back to get the burger to make another trip. Do better Chili's.

Atmosphere: 3

Food: 1

Service: 3

Tonight, I ordered bone-in wings and they had the audacity to give me old dry wings that have clearly been sitting out for a long time and been reheated and sauced us because they were too lazy to cook fresh ones. It tasted like I was eating sauce covered bricks. I would give them ZERO stars if I could. What a waste of my time and hard earned money. Just throw the WHOLE restaurant away!

I ordered take out from this location on 3/19. I always ordered extra salsa for my chips and salsa, when I got home and looked at the containers they were both only half way full. I order extra for a reason because I love the salsa and the big nag of chips will definitely need more than one. I could combine them both and have one full container. Food was decent besides that.

Food: 3

Service: 3

Horrible customer service, was kicked out of the restaurant in a rude manner

Eggrolls were literally covered in Nashville hot sauce…. Mozzarella sticks were not pleasant as you can see from the photo!

Food: 1

Came in Saturday evening to have the 6 dollars lemon drops with friends. 1st the waiter told us she would be rite back and never came. Then when she came she said no more lemon drops ran out of lemons but every other table was drinking lemon drops. We only received a menu and no service for about 20 minutes until we just left.

Atmosphere: 1

Service: 1

To expensive and the Service don’t put really attention for guests. I don’t like.

Atmosphere: 4

Food: 3

Service: 2

1 star rating; however the food and service was great. Calen* was our server and was awesome. The manager on duty was HORRIBLE. As someone who spent 2 decades in the service industry, I was embarrassed by the way he acted. We came in for lunch on Saturday during our softball tournament because it was cold, rainy and we wanted some good lunch. We have been to this chilis multiple times, as we play out in Red Oak often and this experience will definitely be our last and i will tell all my coach buddies about it. We had a group of 25+ that all ordered food and drinks, again as a former service industry employee that’s money into the company and money for the server and this “manager” had the audacity to tell a group of athletes 9yrs old - 11 yrs old that “they needed to hurry up and eat, because he has more tables that he needs to sit”. EMBARRASSING! And, this guy should be ashamed about his attitude, which was completely wrong the entire time we were there. And this sucks, because a triple dipper appetizer really hits the spot during a couple game break. Oh well, we will for sure start taking our big group of eaters to another establishment in the area during tournaments and I’ll make sure other teams follow!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Triple Dipper

Service was terrible. We waited 20 minutes to get Service.

Atmosphere: 3

Food: 3

Service: 1

Sat down at 515pm the Server had an attitude with the Host about sitting us in his area.
He took our order we felt rushed.
Someone brought our drinks and soup.
While waiting for the main course no one can to check on me and my family.
I finally made eye contact with the server he asked if we were ok? No we are not can you give us an update on the food ? He said he don’t know. What does that mean?
It’s now 6pm no food. The server brings out the food at 605pm the customer service sucks and I will not return. No apology for the inconvenience and no update. However the server was at the table right behind me flirting with two women and they received all their food and their drinks. Do better chili’s this evening experience was a huge disappointment.

Atmosphere: 1

Food: 1

Service: 1

Very rude manager and rude and distasteful employee working in ToGo! My wife was calling to order a pasta and house salad and the employee kept putting her on hold as if the restaurant was busy. My wife went in to see why she was on hold for 8 minutes and walked in to the manager and employee talking! Manager was saying curse words and the employee was laughing. I would never eat here again. Very distasteful and disgusting environment. 0 STARS CHILIS! Do better and HIRE BETTER WORKERS. We called corporate and reported these two!

Atmosphere: 1

Food: 1

Service: 1

The food was not very hot. The waiter was acting very rude to his coworkers and was very short. Floor was filthy all over them restaurant. Some people left due to not receiving the food in a timely manner. Per the customer had been waiting over an hour. I did not have to wait longer than 30 minutes.

Atmosphere: 4

Food: 3

Service: 3

Worst chilis I have ever been food was terrible as well as service. 0

Fam....just go map it out and go fam str8 ☝

Atmosphere: 4

Food: 5

Service: 3