It's 7.30 on a friday and the lobby is closed and the employee's are just looking at us and not opening up the doors and we cant use the drive thru because we are in a work truck (semi truck). I stood there for at least 10 minutes waiting for the door to be open and the whole time they just looked at me and never did anything to try to help.
Service: 1
WUTANG Disney
SO…(Thinking how to say this) I understand that this location is pretty open all around… I get that… BUT… That ain’t my problem! When I pay for something, I expect it to be made fresh. And I have to say that most of the time, it is fresh.. But then… When the order is freshly made WRONG than a mugufuga EVERY OTHER TIME… Like man! If I use the app and put NO ONIONS, I’m subject to get EXTRA friggin onions! If I put EXTRA MAYO or even EXTRA KETCHUP in the order, it’s barely a dab in the middle of the burger. Instructions are there PLAIN AS DAY! But see.. This is where my review gets testy. So.. Everytime I have come into this place, it looks like a ghost town. Chairs on top of tables in the middle of the day. It’s like they don’t even want customers in the lobby. THEEEN! Most of the staff are Hispanics whom usually do a good job in regards to service in some of the fast food joints that I’ve frequented. But these jokers here don’t like to see too many customers coming in. OH NO! That means that it’s time to work! The manager actually is this Ricky Ricardo looking dude from I Love Lucy.. He kinda… You know…🫳🏽🫱🏾
Atmosphere: 2
Food: 3
Service: 3
Helen C.
Early morning, 1st inside. Food was ample, good price, especially with coupon. Quick and filling.
Atmosphere: 3
Food: 4
Service: 3
Renee Jackson
You can tell when the different ppl work cuz , the crew this morning......Trash!! Food over powered by condiments mayo, old lettuce.
Atmosphere: 3
Food: 1
Service: 2
Debbie Van (DimonDeb)
Egg roll/tacos/ churros,/ breakfast Jack.. Good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Churos, Chicken Sandwich, Jumbo Jack
I had a terrible experience at this particular Jack in the Box. They charged me $15 for 2 breakfast sandwiches and 2 sodas which is the price for 2 combo meals minus the hashbrowns. When asked why they charged for a combo meal without the hash brown they said their fryer wasn't working and that was the price still. Now I know they were lying because ain't no way 2 breakfast sandwiches and 2 sodas cost $15. I called the corporate office and waiting to hear back from them. I will update once I've heard from corporate.
Food: 2
Service: 2
Norgelis Lopez Milán
Very bad service, the endless wait, the slowest staff impossible, they leave you waiting for hours and not a word, they really don't care about the customer
Food: 5
Brenda Avila
Well the PM shift is always messing up the order. They have very bad customer service and they talk back to the customers. I visited on 8-9-24 and was shorted 2 tacos and one buttermilk.
Me & another car was driving to the drive thru to order.The time was 2:50am July 14th 2024.The 2 lady workers saw us went to hide.They never answered to take my or the other car order.They are lazy & sneaky.Management need to review this store.
Had my order made twice just to ask for a refund which I had to wait 7 to 10 business days to get. The manager is extremely rude and acts if she doesn't care. Never going back and wouldn't recommend this location to even the desperate.
It's 7.30 on a friday and the lobby is closed and the employee's are just looking at us and not opening up the
doors and we cant use the drive thru because we are in a work truck (semi truck). I stood there for at least 10 minutes waiting for the door to be open and the whole time they just looked at me and never did anything to try to help.
Service: 1
SO…(Thinking how to say this) I understand that this location is pretty open all around… I get that… BUT… That ain’t my problem! When I pay for something, I expect it to be made fresh. And I have to say that most of the time, it is fresh.. But then… When the order is freshly made WRONG than a mugufuga EVERY OTHER TIME… Like man! If I use the app and put NO ONIONS, I’m subject to get EXTRA friggin onions! If I put EXTRA MAYO or even EXTRA KETCHUP in the order, it’s barely a dab in the middle of the burger. Instructions are there PLAIN AS DAY! But see.. This is where my review gets testy. So.. Everytime I have come into this place, it looks like a ghost town. Chairs on top of tables in the middle of the day. It’s like they don’t even want customers in the lobby. THEEEN! Most of the staff are Hispanics whom usually do a good job in regards to service in some of the fast food joints that I’ve frequented. But these jokers here don’t like to see too many customers coming in. OH NO! That means that it’s time to work! The manager actually is this Ricky Ricardo looking dude from I Love Lucy.. He kinda… You know…🫳🏽🫱🏾
Atmosphere: 2
Food: 3
Service: 3
Early morning, 1st inside. Food was ample, good price, especially with coupon. Quick and filling.
Atmosphere: 3
Food: 4
Service: 3
You can tell when the different ppl work cuz , the crew this morning......Trash!! Food over powered by condiments mayo, old lettuce.
Atmosphere: 3
Food: 1
Service: 2
Egg roll/tacos/ churros,/ breakfast Jack..
Good!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Churos, Chicken Sandwich, Jumbo Jack
Food is good and fresh.
Kid-friendliness: Kid-friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Ultimate Cheeseburger, Loaded Tiny Tacos, Cluck Sandwich, Tiny Tacos
Onion rings good.
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience at this particular Jack in the Box. They charged me $15 for 2 breakfast sandwiches and 2 sodas which is the price for 2 combo meals minus the hashbrowns. When asked why they charged for a combo meal without the hash brown they said their fryer wasn't working and that was the price still. Now I know they were lying because ain't no way 2 breakfast sandwiches and 2 sodas cost $15. I called the corporate office and waiting to hear back from them. I will update once I've heard from corporate.
Food: 2
Service: 2
Very bad service, the endless wait, the slowest staff impossible, they leave you waiting for hours and not a word, they really don't care about the customer
Food: 5
Well the PM shift is always messing up the order. They have very bad customer service and they talk back to the customers. I visited on 8-9-24 and was shorted 2 tacos and one buttermilk.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sourdough Jack
Restaurantji Recommends
Me & another car was driving to the drive thru to order.The time was 2:50am July 14th 2024.The 2 lady workers saw us went to hide.They never answered to take my or the other car order.They are lazy & sneaky.Management need to review this store.
Atmosphere: 1
Food: 1
Service: 1
Simply Wonderful !!!
Atmosphere: 5
Food: 5
Service: 5
Gross gross grosssssss
Best customer service out there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Egg Rolls, Chicken Teriyaki Bowl, Churos, Chicken Fajita Pita, Chicken Sandwich, French Fries, Jumbo Jack, Ultimate Cheeseburger, Ultimate Breakfast Sandwich, Bacon Ultimate Cheeseburger, Loaded Tiny Tacos, Bacon Ultimate Cheeseburger and Fries, Homestyle Ranch Chicken Club, Bacon and Cheddar Potato Wedges, Seasoned Curly Fries, Cluck Sandwich, Sourdough Breakfast Sandwich, Tiny Tacos, Classic Grilled Jack Wrap
Had my order made twice just to ask for a refund which I had to wait 7 to 10 business days to get. The manager is extremely rude and acts if she doesn't care. Never going back and wouldn't recommend this location to even the desperate.
Atmosphere: 1
Food: 1
Service: 1
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