The Lovin' Oven Bakery

Delicious coconut cake.

Atmosphere: 5

Food: 5

Service: 5

Been going here for every birthday for 30 years🥳

Atmosphere: 5

Food: 5

Service: 5

I know this is historical Lancaster Gem, so I don’t want to be too harsh but I have to be honest. This was my first time going. Firstly , that store needs to be completely cleaned and DUSTED , I was shocked at the amount of junk, papers, and old stuff just stacked up surrounding these beautiful desserts. It is like an episode of hoarders on the inside. I should have turned around immediately.

I grabbed some cake slices. Perfectly moist and baked to perfection! However they tasted how the bakery looks! They had a stale refrigerator taste, not fresh and sweet. Maybe I got some old cuts?

Overall, this place looks like it was once great, but the owners need to invest time, money, and organization into this business. It needs a complete makeover and revamp from top to bottom.

Atmosphere: 1

Food: 3

Service: 1

I visited the Lovin' Oven in Lancaster last week to order a large sheet cake for a department retirement party. First, the good news: the cake was absolutely delicious—perfect in every way. While I was a bit surprised by the $140 price tag, I didn’t hesitate since they agreed to have it ready by the next day.

However, I did notice an extra charge on my receipt as I was leaving the store. I initially assumed it was sales tax, (my is tax free) but when I went back inside to ask, the staff member I spoke to (the same one who took my order) seemed a little irritated that I questioned it. That’s just my impression, of course. She explained it was a credit card convenience fee. Fair enough but it would have been nice of her to inform me BEFORE it was charged to my card.

When I returned the next day at 12:52 PM (for a 1:00 PM pickup), the younger staff members appeared a bit flustered and couldn’t locate my order right away. One of them went to get the same woman I had spoken to the day before, who promptly told me, “You’re early—you requested 1 PM.” Okay, I was eight minutes early, but her tone felt unnecessarily curt. I glanced at my coworker just to make sure I wasn’t imagining the attitude—she noticed it too.

The cake wasn’t ready until 1:20 PM. It was needed for a party, so the delay caused me a little stress. Despite the inconvenience, no one offered an apology or explanation for the late pickup. One staff member did show me the cake and asked if I wanted to review it, but I declined since I was already running behind and wouldn’t have had time for corrections anyway. One of the employees walked the cake to my car, explaining that it's store policy for them to do so. I appreciated the help, though I found it odd they would assign that task to someone who appeared to have an leg or foot injury.

Back at the office, I noticed that a word of the cake’s writing had been changed. What’s strange is that I had typed out the wording I wanted, and I even saw the staff staple my typed note to the order form. I’ve visited this location several times before, but this visit really stood out in terms of the lack of customer service. No apology, no discount—just a noticeably chilly attitude throughout the process.

While I’m beginning to accept that genuine customer service seems to be a dying art these days, I didn’t expect that from Lovin' Oven. I understand every business has the right to operate as they see fit, but this experience was truly disappointing. (S. Phillips)

Decided to try one of the Breakfast Sandwhiches and I must say it was amazing! …and huge!
….and the Service was just as great!
Merry Christmas!

Atmosphere: 5

Food: 4

Service: 5

Great tasting carrot cake. The chicken salad sandwich was really delicious.

Atmosphere: 5

Food: 5

Service: 5

PORTIS JR

Atmosphere: 5

Food: 5

Service: 5

Purchased strawberry cupcakes for a birthday party and they were awful. The cupcakes were so dry. We usually order from them and the cupcakes are moist. Very disappointed.

Food: 1

The carrot cake is so moist and delicious. Next time I plan on purchasing the whole cake.

Food: 5

Service: 5

My daughter loved her birthday cake she got the heart cake with pearls and white buttercream icing !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wedding Cake, Custom Birthday Cake, Cupcake

The best bakery I’ve ever been too!

I’ve had the chocolate chip cookies, peanut butter cookies, oatmeal raisin cookies, carrot cake and the lovin oven crunch cookie, (not all at the same time of course lol)
Everything I’ve had has been 10/10.

Oh, I forgot to mention they also have a croissant chicken salad sandwich that is so yummie, it comes with free chips too :)

Overall, once you come here, your definitely going to come back.

Atmosphere: 5

Food: 5

Service: 5

Best bakery i have been to. Cake is so soft and delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Velvet w Cream Cheese Icing and Buttermilk Flower

Small hole in the wall bakery. Not a whole lot of enthusiasm from the staff but the canoli I ate was good.

Atmosphere: 3

Food: 4

Service: 4

My Daughter graduation cake was so moist and flavorful, the icing melted in your mouth, WE LOVE THE LOVIN OVEN BAKERY,❤️

Sugar overload but thaw bars are AMAZING!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cupcake, Wedding Cake, Red Velvet w Cream Cheese Icing and Buttermilk Flower