My pizza was cold, 9 minutes away from my job and my pizza was cold, not good
Food: 2
Service: 2
Southernmocha82
The pizza is always fresh! This location makes the best thin crust pizza and service is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Trish Jordan
Bought a new house in Lennar Skyline states in Hutchins Texas and no one delivers so I decided to do carry out with Mr. Jim yesterday. When I got there, my Pizzas , hot wings, Cookie cake were hot, And ready! I could tell they were made fresh! It matters, especially when everything is so expensive since Covid and service has gotten so bad. I really appreciate the effort of whoever that man was and the lady in the back were really hustling. Most definitely will be coming back. My family loved it. Thanks, Mr. Jims We even had pizza for breakfast
Atmosphere: 5
Food: 5
Service: 5
Tiy Carter
I’m not sure if this Mr. Jim’s is under new ownership but they provided the wrong pizza and terrible service. Paul, the owner, was rude and did not own up to their mistake. By time I got home with my order, I saw they put the sticky fingers and meat lovers on the cheaper crust without the garlic butter crust I requested. I called immediately and they were already closed. My kids were hungry and I already spent $43.00 so I allowed them to eat it. I called the very next morning and he wanted me to bring the whole pizza back uneaten to provide a refund or remake. I had half of the box left so he can see their mistake and correct it but he refused. He was rude, lacked professionalism, and had no accountability for their mistake. I will never order from Lancaster’s Mr. Jim’s again. A simple apology would have been acceptable but Paul lacks human decency and manners that should have been taught to him as a child. Good day!
Atmosphere: 1
Food: 1
Service: 1
Latonya Walker
Always in the mood for Mr. Jim's when with my momma. It's her favorite pizza, and was our meal for mothers day. While we watched movies. Always welcoming here. And always polite. I've been eating here since I got out of the military in 2004. I love it.
Atmosphere: 5
Food: 5
Service: 5
Richard Moo
This is absolutely the best pizza I have ever come across.
Atmosphere: 5
Food: 5
Service: 5
Casey Jones
After they was making pizza they clean their hands with their shirt and no one was wearing a hairnet.
Jermmie Davis
Refuse to refund me my order took over a hour and told me I need to call DoorDash but I don’t have an account with DoorDash. Pizza was cold and this is my last time order from them .
Delivery isn't always available
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Salads, Sticky Fingers
My pizza was cold, 9 minutes away from my job and my pizza was cold, not good
Food: 2
Service: 2
The pizza is always fresh! This location makes the best thin crust pizza and service is wonderful!
Atmosphere: 5
Food: 5
Service: 5
Bought a new house in Lennar Skyline states in Hutchins Texas and no one delivers so I decided to do carry out with Mr. Jim yesterday. When I got there, my Pizzas , hot wings, Cookie cake were hot, And ready! I could tell they were made fresh! It matters, especially when everything is so expensive since Covid and service has gotten so bad. I really appreciate the effort of whoever that man was and the lady in the back were really hustling. Most definitely will be coming back. My family loved it. Thanks, Mr. Jims We even had pizza for breakfast
Atmosphere: 5
Food: 5
Service: 5
I’m not sure if this Mr. Jim’s is under new ownership but they provided the wrong pizza and terrible service. Paul, the owner, was rude and did not own up to their mistake. By time I got home with my order, I saw they put the sticky fingers and meat lovers on the cheaper crust without the garlic butter crust I requested. I called immediately and they were already closed. My kids were hungry and I already spent $43.00 so I allowed them to eat it. I called the very next morning and he wanted me to bring the whole pizza back uneaten to provide a refund or remake. I had half of the box left so he can see their mistake and correct it but he refused. He was rude, lacked professionalism, and had no accountability for their mistake. I will never order from Lancaster’s Mr. Jim’s again. A simple apology would have been acceptable but Paul lacks human decency and manners that should have been taught to him as a child. Good day!
Atmosphere: 1
Food: 1
Service: 1
Always in the mood for Mr. Jim's when with my momma. It's her favorite pizza, and was our meal for mothers day. While we watched movies. Always welcoming here. And always polite. I've been eating here since I got out of the military in 2004. I love it.
Atmosphere: 5
Food: 5
Service: 5
This is absolutely the best pizza I have ever come across.
Atmosphere: 5
Food: 5
Service: 5
After they was making pizza they clean their hands with their shirt and no one was wearing a hairnet.
Refuse to refund me my order took over a hour and told me I need to call DoorDash but I don’t have an account with DoorDash. Pizza was cold and this is my last time order from them .
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
Indeed
This young delivery driver was extremely rude. You definitely need to find you something else to do.
Service: 1
This young delivery driver was extremely rude. You definitely need to find you something else to do.
Service: 1
don't see any signs/ thought it was closed
Love love love Mr Jim's they always cook my pizza perfectly with a lot of toppings just how I like it
Atmosphere: 5
Food: 5
Service: 5
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