They will take your credit card to the back and then get mad at you for watching them. Don’t go here, potentially scamming people
Atmosphere: 1
Food: 1
Service: 1
Linda - Lee
Nice young people of the drive-thru that actually want to work and ask hey how are you? Hopefully New Management has got their backs because you know rude people getting home from work taking out their day on some innocent little child is not cool.
Atmosphere: 5
Food: 5
Service: 5
Azalea
The worst burger joint you’ll go to. Just drive up the road to the next one. Waited in the drive thru for sooooo LONG & there was literally ONE car in front. Also the place looks disgusting. The staff is rude and inattentive. Horrible customer service.
Tyler McIntyre
Honestly one of the worst places to eat at. Not only is the food poorly thrown together and everything seems like it’s being rushed there’s no gentle preparation with the food.
I ordered pancakes one time They were burnt around the edges. The hashbrowns was hard.
I order the bacon burger one day the onions was hugeeeee like they didn’t even try dicing them They gave me the butt of the tomato and Piled bacon on Top of all of that…..
The customer service is very poor. Especially from the one little girl at the drive-through with the braids. It seems like everything is a problem with her seems like she doesn’t want to do anything other than slam the window. She’s rude and doesn’t offer customer service at all.
And Lord, don’t get me started on the wait time. The wait time is terrible. It’s about 25 minutes per order. And it’s not that they have a lack of employees because it’s always full. I think it may be due to the fact of them just standing around talking.
Honestly, I’m not coming back and I really do. Hope management does something about this location because quite honestly it’s a disgrace to the Whataburger franchise.
Atmosphere: 1
Food: 1
Service: 1
Tigers sin
I order from this place a lot and almost every time my order is either wrong or missing something and for me there is nothing more annoying the missing something in my order especially when i only order two things :/
Atmosphere: 2
Food: 3
Service: 1
claudia mama
Always there for breakfast, but my breakfast is a #1 with everything on it 😋
Atmosphere: 3
Food: 3
Service: 3
Jahleel Wasser
Slow customer service. Second time here. The first time I waited like 3 minutes inside and a couple workers saw me but they didn't tell anyone I was waiting at the counter.
Second time they were slow to make stuff plus again had to wait like 3 minutes to be assisted
Juliet Dunn
Not very favorable. Sorry.
Atmosphere: 2
Food: 3
Service: 2
Dan Monahan
Has EVgo electric car chargers in the parking lot, very convenient to charge up your vehicle and grab a meal
Atmosphere: 4
Food: 4
Service: 5
Juana Garcia
The workers there are very attentive however the leads above are very unprofessional and command/yell at the lower level workers making it uncomfortable.
My entire problem is with the service. I come here alot because it's right down the street from my work. And I have held off on posting this review for the chance that I might have a good experience but I'm done coming here. The staff needs to be trained way better in customer service. They are always rude, interrupt, and dont acknowledge you when YOU try to be polite. These people don't even smile. It really feels like "give me your money and get out".
Food: 3
Service: 1
Alonzo Jones
There is no way u should have to wait over 25 minutes for an order instead of getting orders together everyone was joking around including the Manager this is unacceptable
Service: 1
Jaylon D
Night Shift Employee MICHELLE was very rude and had an attitude the entire interaction. I was nice and she even hung up because I asked if they could drop fresh fries because the previous order they gave me OLD FRIES DROPPED IN GREASE! Please Michelle find another job if you’re unhappy about your current job.
CMH SA
On our way to Dallas. This WB was full with a baseball team on top of normal Saturday lunchers and takeouts, but still friendly and clean. Something about buns has certainly changed in the past couple of years, not as soft as previous, sometimes pretty darn stiff. Service a little slower but workers thanked patrons. Thank you.
They will take your credit card to the back and then get mad at you for watching them. Don’t go here, potentially scamming people
Atmosphere: 1
Food: 1
Service: 1
Nice young people of the drive-thru that actually want to work and ask hey how are you?
Hopefully New Management has got their backs because you know rude people getting home from work taking out their day on some innocent little child is not cool.
Atmosphere: 5
Food: 5
Service: 5
The worst burger joint you’ll go to. Just drive up the road to the next one. Waited in the drive thru for sooooo LONG & there was literally ONE car in front. Also the place looks disgusting. The staff is rude and inattentive. Horrible customer service.
Honestly one of the worst places to eat at. Not only is the food poorly thrown together and everything seems like it’s being rushed there’s no gentle preparation with the food.
I ordered pancakes one time They were burnt around the edges. The hashbrowns was hard.
I order the bacon burger one day the onions was hugeeeee like they didn’t even try dicing them They gave me the butt of the tomato and Piled bacon on Top of all of that…..
The customer service is very poor. Especially from the one little girl at the drive-through with the braids. It seems like everything is a problem with her seems like she doesn’t want to do anything other than slam the window.
She’s rude and doesn’t offer customer service at all.
And Lord, don’t get me started on the wait time. The wait time is terrible. It’s about 25 minutes per order. And it’s not that they have a lack of employees because it’s always full. I think it may be due to the fact of them just standing around talking.
Honestly, I’m not coming back and I really do. Hope management does something about this location because quite honestly it’s a disgrace to the Whataburger franchise.
Atmosphere: 1
Food: 1
Service: 1
I order from this place a lot and almost every time my order is either wrong or missing something and for me there is nothing more annoying the missing something in my order especially when i only order two things :/
Atmosphere: 2
Food: 3
Service: 1
Always there for breakfast, but my breakfast is a #1 with everything on it 😋
Atmosphere: 3
Food: 3
Service: 3
Slow customer service. Second time here. The first time I waited like 3 minutes inside and a couple workers saw me but they didn't tell anyone I was waiting at the counter.
Second time they were slow to make stuff plus again had to wait like 3 minutes to be assisted
Not very favorable. Sorry.
Atmosphere: 2
Food: 3
Service: 2
Has EVgo electric car chargers in the parking lot, very convenient to charge up your vehicle and grab a meal
Atmosphere: 4
Food: 4
Service: 5
The workers there are very attentive however the leads above are very unprofessional and command/yell at the lower level workers making it uncomfortable.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Whataburger
Restaurantji Recommends
Shake Devils........ awesome flavors
Atmosphere: 5
Food: 5
Service: 5
My entire problem is with the service. I come here alot because it's right down the street from my work. And I have held off on posting this review for the chance that I might have a good experience but I'm done coming here. The staff needs to be trained way better in customer service. They are always rude, interrupt, and dont acknowledge you when YOU try to be polite. These people don't even smile. It really feels like "give me your money and get out".
Food: 3
Service: 1
There is no way u should have to wait over 25 minutes for an order instead of getting orders together everyone was joking around including the Manager this is unacceptable
Service: 1
Night Shift Employee MICHELLE was very rude and had an attitude the entire interaction. I was nice and she even hung up because I asked if they could drop fresh fries because the previous order they gave me OLD FRIES DROPPED IN GREASE! Please Michelle find another job if you’re unhappy about your current job.
On our way to Dallas. This WB was full with a baseball team on top of normal Saturday lunchers and takeouts, but still friendly and clean. Something about buns has certainly changed in the past couple of years, not as soft as previous, sometimes pretty darn stiff. Service a little slower but workers thanked patrons. Thank you.
Atmosphere: 5
Food: 4
Service: 5
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