This location used to be a hit or miss,but here lately, it's just been a miss. The last past orders I've gotten from here hasn't been prepared right and just thrown together. And I would almost understand if I went when there when they were busy but the last couple of times I purposely went when they weren't.
Food: 1
Service: 1
Gerald Hardy
I'm very biased about WhatABurger because I think one best burger in state Texas
Atmosphere: 5
Food: 4
Service: 5
Adrian Rodriguez
40 minutes for a burger is shit
Atmosphere: 1
Food: 1
Service: 1
Oshane Palmer
No sense of ergency, the staff was inside playing while the line krpt getting longer. Management was so relax and didnt seem to care.
Adriana Penaloza
The wait in the drive through was ridiculous. Took about 25 min to get my food. Then, I get my food, the sodas are watered down and the fries were cold. Only good thing was the young lady at the window. She was nice.
Atmosphere: 4
Food: 1
Service: 1
Byron Moss
Turnaround from ordering the food to delivery --- Needs drastic improvement... I order a single patty melt and had to wait 14 minutes -- I placed my order at 1223 and received my sandwich at 1237... I saw others who were waiting for extended periods of time as well.. I only waited because the sandwich is good
Atmosphere: 3
Food: 4
Ashley Johnson
.75 whatburgers was a mess....short staffed with no organization...folks were everywhere....manager was nice
Atmosphere: 4
Food: 4
Service: 3
Paula Rodriguez
0 STARS.. WE ORDERED.. WAITED OVER 30+ MINS... WE GET TO WINDOW AND THEY DIDN'T EVEN HAVE OUR ORDER AT ALL... 😡😡😡😡😡 WORSE PLACE EVER... ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ I HUNGRY..!!!! ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
Dr. La-Shawnda Thompson
Update: The last time I visited, my experience was not great, and I shared my honest review. I received a follow-up email offering a complimentary meal to make up for it, which I truly appreciated.
When I went back today, Sam, the manager, kindly comped my meal and made sure everything was fresh and right. I ordered a #11 chicken meal with a shake, and everything was hot, fresh, and delicious. Trinity was my server, and she was very pleasant and provided excellent customer service with a great attitude.
I’m happy to say this visit turned things around, and I’ll definitely be back. Thank you for making it right!
This is the slowest whataburger I have ever been to. Sitting in the drive thru over 30 minutes without ordering and then waiting another 15 after ordering is ridiculous. Then once your close to the order box you are pretty much stuck because there's no way to exit. One car has jus been sitting at the order box 10 minutes.
Any Whataburger fan who has visited a drive through has probably grown accustomed to longer than normal wait times for the trade off of higher quality food. This location has busted that myth with my last few visits. 20-30+ minute wait times in the drive through are the new normal with old and hard fries and burgers that are lukewarm at best. I can't recommend this location in good conscience to anyone who values their time, expects quality food or doesn't like wasting their hard earned money.
Atmosphere: 2
Food: 2
Service: 2
derr waf
I’m actually sitting in the drive thru as I type this review…. It’s approximately 12:34AM Friday August 1st I’ve literally been sitting here 30 minutes in the drive thru….. I blame myself for continuously coming to this location. It’s staffed by teenagers that really don’t want to be here… their service is slow and god forbid you hold or add a item… it’s gonna be a struggle to get it made the way you asked…. and if it’s wrong do not tell them…the looks from them will burn a hole in your soul…. It your fault only order menu items and don’t change or add anything.its 12:42 I’m still in drive thru…12:43 just paid….got it….fries warm at best…im not saying a thing…oh well home I go
ZaZack Frenchiez
Waiting over 30 min in drive through for them to tell me my order got picked up by someone else. I have a business name under mines so idk how they guessed that. Go back in for them to fix it and they don't even give me all my items I paid for. Crazy work from Grey shirt. Idk how what management got promoted or hired for night shift, but they should probably look to do other things with what talents they have... respectfully
Atmosphere: 1
Food: 3
Service: 1
Patricia Gomez
Manager was rude and employee forgot my condiments . And also I informed them of a rodent on floor and Manager ignored issue so I told an employee that it was there to clean up
Service: 1
chasity lewis
Both orders were Wrong and my receipt is correct but the food was Wrong.. only thing that was good was the onion rings and my drink. I'm very disappointed.and I paid $25 and trashed the food Onions all over the chicken sandwich and avocado burger and I asked for NO ONION OR TOMATOES
This location used to be a hit or miss,but here lately, it's just been a miss. The last past orders I've gotten from here hasn't been prepared right and just thrown together. And I would almost understand if I went when there when they were busy but the last couple of times I purposely went when they weren't.
Food: 1
Service: 1
I'm very biased about WhatABurger because I think one best burger in state Texas
Atmosphere: 5
Food: 4
Service: 5
40 minutes for a burger is shit
Atmosphere: 1
Food: 1
Service: 1
No sense of ergency, the staff was inside playing while the line krpt getting longer.
Management was so relax and didnt seem to care.
The wait in the drive through was ridiculous. Took about 25 min to get my food. Then, I get my food, the sodas are watered down and the fries were cold. Only good thing was the young lady at the window. She was nice.
Atmosphere: 4
Food: 1
Service: 1
Turnaround from ordering the food to delivery --- Needs drastic improvement... I order a single patty melt and had to wait 14 minutes -- I placed my order at 1223 and received my sandwich at 1237... I saw others who were waiting for extended periods of time as well.. I only waited because the sandwich is good
Atmosphere: 3
Food: 4
.75 whatburgers was a mess....short staffed with no organization...folks were everywhere....manager was nice
Atmosphere: 4
Food: 4
Service: 3
0 STARS.. WE ORDERED.. WAITED OVER 30+ MINS... WE GET TO WINDOW AND THEY DIDN'T EVEN HAVE OUR ORDER AT ALL... 😡😡😡😡😡 WORSE PLACE EVER... ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ I HUNGRY..!!!! ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜
Update:
The last time I visited, my experience was not great, and I shared my honest review. I received a follow-up email offering a complimentary meal to make up for it, which I truly appreciated.
When I went back today, Sam, the manager, kindly comped my meal and made sure everything was fresh and right. I ordered a #11 chicken meal with a shake, and everything was hot, fresh, and delicious. Trinity was my server, and she was very pleasant and provided excellent customer service with a great attitude.
I’m happy to say this visit turned things around, and I’ll definitely be back.
Thank you for making it right!
Food: 5
Service: 5
Recommended dishes: French Fries, Whataburger Spicy Chicken Sandwich, Bacon \u0026 Cheese Whataburger
This is the slowest whataburger I have ever been to. Sitting in the drive thru over 30 minutes without ordering and then waiting another 15 after ordering is ridiculous. Then once your close to the order box you are pretty much stuck because there's no way to exit. One car has jus been sitting at the order box 10 minutes.
Restaurantji Recommends
Any Whataburger fan who has visited a drive through has probably grown accustomed to longer than normal wait times for the trade off of higher quality food. This location has busted that myth with my last few visits. 20-30+ minute wait times in the drive through are the new normal with old and hard fries and burgers that are lukewarm at best. I can't recommend this location in good conscience to anyone who values their time, expects quality food or doesn't like wasting their hard earned money.
Atmosphere: 2
Food: 2
Service: 2
I’m actually sitting in the drive thru as I type this review…. It’s approximately 12:34AM Friday August 1st I’ve literally been sitting here 30 minutes in the drive thru….. I blame myself for continuously coming to this location. It’s staffed by teenagers that really don’t want to be here… their service is slow and god forbid you hold or add a item… it’s gonna be a struggle to get it made the way you asked…. and if it’s wrong do not tell them…the looks from them will burn a hole in your soul…. It your fault only order menu items and don’t change or add anything.its 12:42 I’m still in drive thru…12:43 just paid….got it….fries warm at best…im not saying a thing…oh well home I go
Waiting over 30 min in drive through for them to tell me my order got picked up by someone else. I have a business name under mines so idk how they guessed that. Go back in for them to fix it and they don't even give me all my items I paid for. Crazy work from Grey shirt. Idk how what management got promoted or hired for night shift, but they should probably look to do other things with what talents they have... respectfully
Atmosphere: 1
Food: 3
Service: 1
Manager was rude and employee forgot my condiments . And also I informed them of a rodent on floor and Manager ignored issue so I told an employee that it was there to clean up
Service: 1
Both orders were Wrong and my receipt is correct but the food was Wrong.. only thing that was good was the onion rings and my drink. I'm very disappointed.and I paid $25 and trashed the food Onions all over the chicken sandwich and avocado burger and I asked for NO ONION OR TOMATOES
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Onion Rings
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