Whataburger
120 N Interstate 35 E Rd, Lancaster
(972) 230-9296
Recent Reviews
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Best Whataburger in the area. Food is always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
So I thought onion rings are supposed to be crispy and not taste like they have been sitting in grease and soft. Everytime I try this location it’s a problem. I’m done.
Atmosphere: 3
Food: 1
Service: 3
I arrived at whataburger at 11:50 pm I waited 20 minutes to place my order at the speaker . I ordered a shake was told they were not fixing fajita tacos . I waited an additional 15mins at the window for my shake . Drive thru / inside wait is horrible . It’s a lot of teenagers standing around playing instead of working . This location needs some serious help or they about to loose my business .
Atmosphere: 1
Food: 2
Service: 1
First experience here. Just fast food nothing special.
Atmosphere: 3
Food: 3
Service: 5
I order via mobile app and had it take out, order went through at 4:39 and I got there at 4:47. App said it would be ready around 4:44-4:47. Check in tell them my name and watch 7 other customers order take out and get there’s before mine. I FINALLY received my order at 5:27, I am in a hotel tonight 3 minutes away and come in start eating immediately. EVERYTHING is cold. Worst experience I’ve had by far
Atmosphere: 1
Food: 2
Service: 1
By far my worst experience with a whataburger ever. People at the front counter made me repeat my order 3 times and they still managed to mess it all up. Ordered a #3 with cheese and a large fry and large drink they gave me a medium cup and medium fry and my burger didn’t come with cheese either. The lady that brought out my order asked if I wanted ketchup and then made me grab it from her tray. I ate my messed up meal didn’t then went to wash my hands in the bathroom and it was trashed and dirty all in the sink and urinals and then they were out of paper towels too. I don’t recommend maybe take the extra time to drive to a different location or go to a different restaurant because these people don’t know what they’re doing. My messed up burger was good tho.
Atmosphere: 1
Food: 2
Service: 1
Waited 25 minutes for 2 orders of chicken strips. Ordered with bbq sauce and regular ketchup. Got spicy ketchup, no bbq sauce.
Food: 3
Service: 1
Pretty sure not a single soul is actually working in there. Everybody was waiting at least 30 minutes for their food. Looked in the window and no one was actually doing anything.
Wait was entirely too long for a single burger. Management really needs to do better at this location. 45 minutes in drive through for fast food is insane
Arrived at the drive through at 12:05 AM, it is currently 12:45 AM and we have just pulled off with our food. I'm usually not one to complain but 35+ minutes is kind of wild to me. The person at the box was very kind it's just the wait that had myself and those in the car slightly perturbed.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: French Fries, Hamburger
Restaurantji Recommends
Horrible excuse for a restaurant! Management should be fired for allowing it to be run like it is! It will be my last visit to any Whataburger!
Atmosphere: 1
Food: 1
Service: 1
Fast and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
If I could give this place negative stars I would..complete trash even the manager is trash..ordered a salad,chicken strip basket and a #2 paid for it at 7:16 pm waited for over an hour called them, found out they handed it out wrong asked them to remake the order for my door dash driver who was standing there waiting for it and they refused...it is now been two hours with doordash and me fighting with them to get my food...I will be calling cooperate and reporting you!
Good food, great Mexican hot chocolate shake. Clean and warm, it's 24 degrees outside. Very convenient exit off I35 south and very easy to get back onto I35. Will definitely visit again.
Atmosphere: 3
Food: 4
Service: 4
They turned a simple order into chaos and still got it wrong!
Atmosphere: 1
Food: 4
Service: 1
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