Whataburger
120 N Interstate 35 E Rd, Lancaster
(972) 230-9296
Recent Reviews
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Service was really bad and I oder a breakfast burger to take out and I grill jalapeno and they charge for it and when I was about to eat it didn't have anything and the extras thing that I ask for it
Atmosphere: 1
Service: 1
Worst, they move slow taking 1 hour to order a burger and some fries wait in line a good 45 min to get old fries, when I asked for new ones I get older ones thrown upside down in my bag. They are all rude and slow!!!!!!foods nasty waisted money. Tooooo much mustard!!!!!
Atmosphere: 1
Food: 1
Service: 1
Love whataburger, reminds me of my childhood
Atmosphere: 5
Food: 5
Service: 5
My food too a Lil long to get but it was hot and fresh
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger, Whataburger
Absolutely the worst service. Don’t order from here. You’ll never get your food
Atmosphere: 1
Food: 1
Service: 1
They didn’t even cook my food.
Atmosphere: 1
Food: 1
Service: 1
Nice polite Customer service! Fresh food😋 Clean Environment 👌🏽 The cashier even wipe down our cups! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Waited for 45mins and they forgot to put the burger In the bag customer in front waited for an hour. Customer service was horrible. Not fast.
Atmosphere: 1
Food: 3
Service: 1
My entire order was incorrect. Only two of the burgers had cheese, even though I paid an additional $0.60 per slice and should have received it on all of them. I am extremely disappointed and frustrated that I waited in line, was rushed through ordering, and still received incorrect food.
I had been out all day running errands and came home exhausted, looking forward to a meal I believed was prepared properly. By the time I realized the mistake, the store was already closed, making it pointless to return.
Food is expensive, and money is not easy to come by. This situation is unacceptable. I understand that it’s Christmas Eve and employees want to get home to their families, but customers still deserve accurate orders—especially when we are the ones supporting the business.
Please do better, Whataburger.
Placed order for breakfast 35 min before a meeting and never received order because I had to make this meeting. It's shame for 2 tacos they can't get it right. Breakfast food should be ready and to serve people. There was enough staff just bad organization and no respect for people time. It sad I can't spend money on my own community due to lack of service.
Service: 1
Restaurantji Recommends
This was the best breakfast bowl I've had at Whataburger. It was built to spec, looked and tasted great.
Atmosphere: 5
Food: 5
Service: 5
I went to try the chicken sandwich and it was good, a good size, and the price was reasonable.
Atmosphere: 5
Food: 5
Service: 4
Don’t even order your burger with no mustard or with extra pickles, etc. They will ignore it and just toss a burger in your bag. Never going back again.
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Gave them another chance but same thing every time, wait an hour for a mobile order where I drove 20 minutes to get to the location, rude manager, never willing to compensate for parts that can’t be complete on order, last time ordering here possibly whataburger in general.
Atmosphere: 1
Food: 1
Service: 1
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